Hotmail, Yahoo still bigger than Gmail

There's little doubt that in many parts of the world, Gmail has become synonymous with email itself.

Yet according to new data from research firm Compete Pulse, Google's mail service still has some way to go before it catches up to email offerings from Microsoft and Yahoo, at least in the US market.

Compete's data showed that Gmail pulled in 25.1 million unique visitors in September, a figure easily dwarfed by Yahoo Mail's 72.8 million unique visitors. Hotmail clocked in at 48.5 million unique visitors.

Compete Senior Manager of Internet Marketing Drew Fortin tempered the figures by noting that Hotmail has a decade-long headstart over Gmail, while Yahoo Mail was established seven years before Google entered the email market in 2004.

In another interesting finding, Compete's data showed that overall, visits to web-based email services are trending downward, with an 11% drop in traffic year over year.

The web-based email market could be set for a shake-up on Monday if, as widely rumoured, Facebook launches ''Project Titan''. Touted as a ''Gmail killer'', Facebook's offering is tipped to be a full email service which would provide each of the social network's 550 million users an address using the @facebook.com domain.

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hmmmm...anyway facebook mail would be nice.. @facebook.com or @fbmail.com...ahhhh......literally great. : just thinking about FB's millions of "KNOWN Issues".

My first account was a Hotmail account, but when Gmail came out and was able to filter out almost all of the Junk mail I was getting I switched. However, I couldn't find a way to close my MS account so it still exists even though it has been unused for years.

I somehow suspect that this is the case with the majority of Hotmail accounts and that they count those as active accounts when really they aren't.

gmail for me is the best of the bunch too, felt wierd at first when switching from hotmail (5 year user) to gmail (2 year user now). After a month you easily prefer the way gmail is set up. I would NEVER go back to hotmail after using gmail. EVerything is smooth and clean and very fast. I use my account for everything, from forums, to date sites, to facebook, and not once have i had a spam mail in my inbox.

Note to outlook users: if you use outlook, your opinion about email is automatically trashed.

I prefer to use Hotmail because it nails down the basics for me, in my opinion. Plus, since it integrates well with a lot of Microsoft services, it's pretty convenient.

I don't need a bunch of fancy doo-dad features, just the important stuff. It's always nice for there to be extras, but it's not like it's totally that important to me and most people. Plus rarely does spam ever land in my inbox, as far as I can even remember.

I find Gmail the best of the bunch. Yahoo is slow, unreliable at times, and lots of ads, no pop/imap access. Hotmail is pretty good, with a clean interface, imap access. Gmail I like the most-no major ads, and the lab features are pretty good. Aol is in between. Decent interface, not the best.

Fmail... we are just going to wait(not long) before they start leaking all of our emails. Seing how their chat seems to always have problems, email isn't going to be reliable.

In reality I have a Gmail account that I use everyday with a select few that goes directly to my Android phone. However I have two Hotmail accounts that I use for spam and the other for the BS mailings with my friends. Those Hotmail accounts are the ones I give out to everyone since I can care less about them. Thank god for Hotmail to keep my BS separated from my personal professional Gmail account.

Bigger does not always mean better. I love my Gmail.

With Facebook being famous for privacy issues and security issues... Anyone dumb enough to use them for e-mail, really? I wouldn't trust them with my personal & private e-mails.

So much religion over free email account providers wow...

Some things to consider:

Live/Hotmail accounts are not human readable. GMail accounts are. (What this means is that a person working at Google can access the mail boxes - which was a recent incident in the news.)

The Hotmail/Live email boxes are not human readable by people working at Microsoft. This has to do with the passport/LiveID system and direct encryption of your content on their servers. Even changes to your LiveID cannot be performed by 'people', it has to go into an automated request queue that is all machine handled, and even a full delete of your account takes an 3 month period to release for security reasons. So an employee couldn't even steal your LiveID, with the most they could do is add a deletion request to the queue.

There is NO reason that Google accounts for Docs, Email, etc should be human accessible, and yet they are run like a small town ISP with the administrator having full access to all email and data sitting on the server.

I find it strange that people that are concerned about security and privacy don't think twice about how Google's servers and data is handled. Especially as more people move to saving documents and files in the 'cloud', it is really important that this content is highly encrypted and not accessible to humans, with machine batching handling all the normal IT operations on the data so that a human never could read or obtain this data.

And this isn't even getting into the ongoing argument about Google admitting that they data mine your email for adversiting information they sell and use about you.

If you like GMail, great, but realize some employee at Google can open your account at anytime and read whatever they want, and this includes data stored in Docs, etc.

My hotmail/live account was hacked a few months ago and someone started sending out emails advertizing sexual enhancement drugs.......caused me a lot of embarrasment! My account was protected by a strong password and my PC was free of any virus's or malware. When i searched the web I found thousands of people had suffered the same problem. Microsoft were no help so I just shut the account down. I had an email account with Yahoo for about ten years and never had a problem like this.

leo_the_lion said,
My hotmail/live account was hacked a few months ago and someone started sending out emails advertizing sexual enhancement drugs.......caused me a lot of embarrasment! My account was protected by a strong password and my PC was free of any virus's or malware. When i searched the web I found thousands of people had suffered the same problem. Microsoft were no help so I just shut the account down. I had an email account with Yahoo for about ten years and never had a problem like this.

Yehh...I'm sure someone hacked MS' servers just for your account so they could send out spam mail. It's not like it wasn't your fault because you visited a phishing website, you had a terribly weak password (even though you said you had a "strong" one) or you actually had a trojan you didn't know about.

But nope we'll keep pretending like spam mailers have the knowledge to hack servers.

/- Razorfold said,

Yehh...I'm sure someone hacked MS' servers just for your account so they could send out spam mail. It's not like it wasn't your fault because you visited a phishing website, you had a terribly weak password (even though you said you had a "strong" one) or you actually had a trojan you didn't know about.

But nope we'll keep pretending like spam mailers have the knowledge to hack servers.

+1.
My dad had the same problem with a Yahoo! account. Neither service can provide safety agaisnt such things. Saying "I had an email account with Yahoo for about ten years and never had a problem like this." just means you didn't do anything stupid with that account.

I don't understand why anyone uses yahoo! gmail obviously offers more than yahoo!
Both i prefer hotmail over both and my live mail client.

I have a hotmail, it's where all my forum sign ups and web logins go to consolidate spam. Kind of hard to take anything from numbers like this without more info, like actual use/logins. I'm sure the same can be said for Gmail and Yahoo.

I have three hotmail accounts which are logged into all the time, but they are only so that I can use MSN messenger... I wonder if this data takes this into account. For actual mail, everyone I know uses gmail except my brother in law who is still with yahoo

Does Yahoo mail delete accounts?
I remember it was my first ever email account but now I only use it if I want to get access to a site but don't want to have any mail from them - a one time mail.

Not surprising. Yahoo Mail and Hotmail were offering email services back when having an email was first coming into style amongst the masses. Gmail came much later to the game. People (like my dad) who have had the same Yahoo Mail account for years now don't see a reason to switch to Gmail even if it is more feature rich and ad-lite.

Compete's data showed that Gmail pulled in 25.1 million unique visitors in September, a figure easily dwarfed by Yahoo Mail's 72.8 million unique visitors. Hotmail clocked in at 48.5 million unique visitors.

Interesting figures tbh. Currently, hotmail has 364 million users...yahoo 303 million...gmail 191 million. How does yahoo mail get so many unique visitors?

I have an account @ all 3 (Yahoo, Gmail, and Hotmail) but I only visit Hotmail to access my gmail account and I receive my Yahoo on my phone. I would use hotmail to access my Yahoo but apparently you have to pay Yahoo for that privilege. So I rarely ever visit gmail or yahoo's website. I really like the new hotmail.

I think MS should spend more in Advertisements (outside US), esply developing world. There is almost no Ads in Asian countries for web-based services or multimedia devices. India, China has huge population and Internet access is increasing at fast rates, people are just going by the trend and making Gmail inboxes, there aren't aware of new features in Hotmail. They still think Hotmail is old and slow, which is not the case.

I also used Gmail from 2004, when it was invite based, but moved to Hotmail after 2010 Revamp.

I have email accounts in yahoo, hotmail, gmail and others, and I have to disagree on this.
For me, Gmail makes the rest look like a joke.
And the integration with other google services is very nice.

I have no idea why people would think that Facebook email or project Titan or whatever it is being called will be any threat to any email service out there.
Just how many of you would like to migrate your address that you have been using over the years to a Facebook address that you could lose any minute if Facebook decided for some reason to suspend your account, shutdown the service, ...etc?
What about your contacts who do not have Facebook accounts?
And given Facebook's not exactly shining record when it comes to privacy, why would I use them for email?
That doesn't make sense, at least for me.
I agree with whoever mentioned myspace email, and how it was supposed also to kill other email services.
In my opinion, this is all hyped, and I expect a revamped messaging feature in Facebook, ability to send and receive email with the external address, but a killer?
I don't think so.

Facebook hasn't announced these conditions. People just guessed them.
Do do you seriously think they will email it to only facebook contacts???

I too have gmail,hotmail and yahoo accounts Actually Hotmail is really nice OWA integration is a big plus it's also well connected with MS's own live services + third party services (Facebook,linkedin etc;)

I think you're forgetting that a lot of gmail users are technologically proficient, and thus use pop access using their preferred email client. I myself use Evolution. So this figure does not reflect the true marketshare. For that, the best indicator would be the number of active accounts,

Flawed said,
I think you're forgetting that a lot of gmail users are technologically proficient, and thus use pop access using their preferred email client. I myself use Evolution. So this figure does not reflect the true marketshare. For that, the best indicator would be the number of active accounts,

And lots of people use offline email clients with hotmail and yahoo as well, why do you think only gmail users do? I use Outlook to access both my gmail throw away forum account and my work related hotmail account. If you want to talk active accounts gmail still gets left behind I bet.

GP007 said,

And lots of people use offline email clients with hotmail and yahoo as well, why do you think only gmail users do? I use Outlook to access both my gmail throw away forum account and my work related hotmail account. If you want to talk active accounts gmail still gets left behind I bet.

I don't think only Gmail users use offline clients, but being the first major free host to offer IMAP likely gave them a pretty big boost in that category. Just going off the experiences of people I know, it seemed like there were two periods when people migrated to GMail in large numbers. The first was when they began and were offering storage space that completely eclipsed the other providers. The second was when they flipped the IMAP switch and all the people using desktop clients learned how it would keep their 2 accounts in sync (actually, at that time some of the big providers didn't even offer POP access).

TBH I don't think this is a big factor at all...as mentioned Hotmail and Yahoo users can get their mail offline too. Of all the gmail users I know they all opt to use the web interface anyway since it's a light and proficient way to go about it. Not that the people I know is reflective of the market, but I think you'd be wrong if you thought IMAP access would drastically change these figures.

i've got 5 yahoo accounts, used for creating forum troll accounts, log in once every few months to keep the accounts alive....

i feel gmail is more for legit and un-naughty stuff....

mocax said,
i've got 5 yahoo accounts, used for creating forum troll accounts, log in once every few months to keep the accounts alive....

i feel gmail is more for legit and un-naughty stuff....

Exact opposite here. I have 3 accounts at each site. Gmail has sucked since day one!!
The 2 Gmail accounts I very seldom use, and have NEVER given the address to anyone, get so much spam it's absurd. I also hate the way Gmail loads. Slower than crap!

Glad to see Yahoo has so many users though. Proves there are intelligent life forms out there, and not people who follow what SOME people think!!

cork1958 said,
The 2 Gmail accounts I very seldom use, and have NEVER given the address to anyone, get so much spam it's absurd. I also hate the way Gmail loads. Slower than crap!)

Nice to see you contradicting yourself there (seldom = at least once, NEVER = not ever), and what you might not notice is Yahoo just blanket delete spam, Gmail lets you see it in case it's important. I've never had spam get into my inbox with Gmail, which I have seen on hotmail and yahoo. I just loaded my old yahoo account, took significantly longer than google apps... I don't see your reasoning there either.

Still, whatever floats your boat...

d4v1d05 said,

Nice to see you contradicting yourself there (seldom = at least once, NEVER = not ever), and what you might not notice is Yahoo just blanket delete spam, Gmail lets you see it in case it's important. I've never had spam get into my inbox with Gmail, which I have seen on hotmail and yahoo. I just loaded my old yahoo account, took significantly longer than google apps... I don't see your reasoning there either.

Still, whatever floats your boat...

Now remove your crappy fanboy glasses and read his comment again. He is not contradicting himself...

d4v1d05 said,

Nice to see you contradicting yourself there (seldom = at least once, NEVER = not ever), and what you might not notice is Yahoo just blanket delete spam, Gmail lets you see it in case it's important. I've never had spam get into my inbox with Gmail, which I have seen on hotmail and yahoo. I just loaded my old yahoo account, took significantly longer than google apps... I don't see your reasoning there either.

Still, whatever floats your boat...


Usage = Seldom
Distribution of email ID = Never

cork1958 said,

Exact opposite here. I have 3 accounts at each site. Gmail has sucked since day one!!
The 2 Gmail accounts I very seldom use, and have NEVER given the address to anyone, get so much spam it's absurd. I also hate the way Gmail loads. Slower than crap!

Glad to see Yahoo has so many users though. Proves there are intelligent life forms out there, and not people who follow what SOME people think!!


I have the same problem as Cork I gave out my Gmail address maybe once or twice and the inbox was immediately full of spam. 90% of the people I know use hotmail the other 10% are people like my nan who use Yahoo.

cork1958 said,

Exact opposite here. I have 3 accounts at each site. Gmail has sucked since day one!!
The 2 Gmail accounts I very seldom use, and have NEVER given the address to anyone, get so much spam it's absurd. I also hate the way Gmail loads. Slower than crap!

Glad to see Yahoo has so many users though. Proves there are intelligent life forms out there, and not people who follow what SOME people think!!

Your doing something wrong. I have had an email address since late July that I use for my business. I have it printed on my business cards, I have it posted on my website, etc, and as of yet I have received only 2 spam messages. Not bad, 4 months since I opened the account and, even after putting it on my website and a few others, I almost never get spam.

Nagisan said,
Your doing something wrong. I have had an email address since late July that I use for my business. I have it printed on my business cards, I have it posted on my website, etc, and as of yet I have received only 2 spam messages. Not bad, 4 months since I opened the account and, even after putting it on my website and a few others, I almost never get spam.

I don't think they are doing something wrong. When it comes to speed of the interface, time for email to be received and sent, Hotmail/Live is considerably faster than GMail. When it comes to SPAM, again Hotmail/Live is much better at nailing SPAM with fewer legitimate emails getting marked as SPAM. I have to agree that for accounts that get nailed with a lot of crap, I use my @live.com addresses as GMail lets too much junk through.

It always surprises me how big Yahoo Mail is, I can't say I know anyone who uses it now let alone has ever mentioned ever having a Yahoo email.

Corris said,
It always surprises me how big Yahoo Mail is, I can't say I know anyone who uses it now let alone has ever mentioned ever having a Yahoo email.

Strange, check it out, for people who like using a web client its easily the best

Corris said,
It always surprises me how big Yahoo Mail is, I can't say I know anyone who uses it now let alone has ever mentioned ever having a Yahoo email.

These figures only include those that check their mail through the website. Many people use pop access or forwarding to another account.

Leonick said,

Strange, check it out, for people who like using a web client its easily the best

I have to disagree. I used to be a fan of yahoo myself until I started using Gmail.
Never liked hotmail, and currently yahoo mail is just annoying, randomly throwing legitimate emails into the spam/jumk folder, lots of security issues, ...etc.

Flawed said,

These figures only include those that check their mail through the website. Many people use pop access or forwarding to another account.
So those using email clients are excluded? What about those using the Gmail app on their phone (as its a client, likely also excluded)? If thats the case, no wonder gmails usage is so low compared to yahoo and hotmail, most gmail users probably use their phone or another client to get their email.

Nagisan said,
So those using email clients are excluded? What about those using the Gmail app on their phone (as its a client, likely also excluded)? If thats the case, no wonder gmails usage is so low compared to yahoo and hotmail, most gmail users probably use their phone or another client to get their email.

If this is your reasoning, what about all the users that use Outlook for Hotmail/Live or access the service via IMAP/POP?

I even use my Live and Yahoo email accounts on my Droid everyday, without going to the website.

So, does this mean someone will be able to e-mail my facebook account e-mail just because they can see my facebook username in the URL? It's like I shared my e-mail address with them without ever telling it to them, grr!

Oh wait, it's Facebook, and that's what they do.

ProChefChad said,
So, does this mean someone will be able to e-mail my facebook account e-mail just because they can see my facebook username in the URL? It's like I shared my e-mail address with them without ever telling it to them, grr!

Oh wait, it's Facebook, and that's what they do.


Because they couldn't PM you on facebook already.

I like how you start by asking a question, then answer it yourself and react to your own answer. And this is while all we know about this project is its codename. Kudos!

ProChefChad said,
So, does this mean someone will be able to e-mail my facebook account e-mail just because they can see my facebook username in the URL? It's like I shared my e-mail address with them without ever telling it to them, grr!

Oh wait, it's Facebook, and that's what they do.

You do have a point, but I bet email would be filterable to view only from your friends, plus I bet they would get a good spam filter. Maybe not at first, but as more and more spam is reported, the less you will see (like Gmail).

Drunken Beard said,
I like how you start by asking a question, then answer it yourself and react to your own answer. And this is while all we know about this project is its codename. Kudos!
+1 lol

It would be nicer if you could set it such that only your friends, or friends of friends, could email you on it.

DonC said,
It would be nicer if you could set it such that only your friends, or friends of friends, could email you on it.
Seeing as it isn't out yet, that certainly is a possibility.

ScottDaMan said,
I remember when MySpace released MySpace mail and it was going to be the gmail killer. Haha...

Facebook email? Meh!

Looking at the numbers, and something that's been said before, there already are Gmail killers, called Yahoo and Hotmail.

ScottDaMan said,
I remember when MySpace released MySpace mail and it was going to be the gmail killer. Haha...

Facebook email? Meh!

Gmail does not need to be killed, since it never been a need to be killed service. Most people still use Hotmail and Yahoo which in reality are much nicer and easier on the eye.

Facebook has already surpassed Google (inc. all services) in usage, and an average user spends more time on Facebook. Integrated Facebook Mail would be more handy (Checking emails would be as easy as checking FB Messages).

Though Facebook chat is unstable, has privacy concerns and lack many features when compared to YM, Gtalk and MSN Messenger. Still usage of FB Chat is more then these services.

One more thing, If it is based on MS Exchange then it's feature base is not less than that of Gmail or Hotmail.

Gaurav Agrawal said,
Facebook has already surpassed Google (inc. all services) in usage, and an average user spends more time on Facebook. Integrated Facebook Mail would be more handy (Checking emails would be as easy as checking FB Messages).

Though Facebook chat is unstable, has privacy concerns and lack many features when compared to YM, Gtalk and MSN Messenger. Still usage of FB Chat is more then these services.

One more thing, If it is based on MS Exchange then it's feature base is not less than that of Gmail or Hotmail.

Spending less time on something does means bad. If you spend too much time on google, means that google sucks because they cannot get what you want. Gmail, who spend all the time seeing a mail? Google maps, I dunno y should you sped a lot time seeing maps.... the only thing people should spend more time on is Youtube. But Google lost in Youtube too well that i admit.

Rmb the Pac man game on Google?
http://www.neowin.net/news/goo...-million-hours-of-lost-work

Gaurav Agrawal said,
<snip>

One more thing, If it is based on MS Exchange then it's feature base is not less than that of Gmail or Hotmail.

Yeah, I wouldn't be surprised if it were, nor would I be surprised if it was actually Hotmail's infrastructure (which is massive compared to that of Gmail).

I still use Hotmail honestly, and most of my domains have mail hosted with them. There hasn't been a Hotmail outage in a very very long time. Unlike some

Oh yeah, if Facebook does get email, it will like have Office Web Apps integration, so no matter how you look at it, Google loses, Microsoft wins. That is if any of these suspicions are true.

nickcruz said,

Gmail does not need to be killed, since it never been a need to be killed service. Most people still use Hotmail and Yahoo which in reality are much nicer and easier on the eye.

You do know that Gmail can be skinned however you like don't you? And that it is was more user friendly? And has more features?

De.Bug said,
You do know that Gmail can be skinned however you like don't you? And that it is was more user friendly? And has more features?
I don't agree with the skinning at all.

It's still the same exact layout with a couple color changes. Not saying I expect more, but to me skinning is kinda dumb. To me it is like skinning your browser, what's the point? It looks stupid and distracts you when you are trying to use the browser for it's main purpose, browsing.

tanjiajun_34 said,

Spending less time on something does means bad.

I am not saying spending less time is bad. I meant that as people spend much more time on Facebook, i.e. they are logged in and would have convience to check their email anytime....

De.Bug said,
You do know that Gmail can be skinned however you like don't you? And that it is was more user friendly? And has more features?

More user friendly, um, have you used Hotmail/Live in a while?

The lastest version is a generation ahead of what I can do with GMail in not only ease but features...