HP: "We need to be more like Apple"

The big news about HP today was the announcement that it would be merging its printer and PC divisions, but Meg Whitman and company made some interesting statements at Wednesday's shareholder meeting as well. According to Electronista, someone had the guts (audacity?) to ask Whitman if she had a 'vision' like the late Steve Jobs.

Whitman said that it's important that HP focuses on being more 'disruptive' than 'evolutionary,' saying that the company has to “focus on doing a few things really well instead of giving everything just a little bit.” Whitman went on to hint at some 'big changes' coming to the company, but her other comments seem to suggest consolidation of its sprawling product line.

Overall, the questions shareholders posed for Whitman come across as pretty harsh and confrontational, and it's easy to understand why, considering the schizophrenic track record of HP's management. One complained about waiting 'two or three weeks' just to get his printer fixed, and told Whitman that HP should open retail stores, but Whitman seems focused on streamlining HP's online shopping experience.

Another one bashed HP's claims of innovation, dragging Steve Jobs into the conversation yet again. He said that Apple's products were “just better... years ahead of the competition,” while he could just walk down the street and buy something just as good as what HP offers.

Finally, Whitman said that even though “Steve Jobs is the business leader of our generation,” HP is either first or second in pretty much every business, and just needs to improve and do a better job of meeting users' exact needs. Still, she said, “we all have to applaud Apple for its success.” Pretty classy, huh?

 

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19 Comments

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Praising Steve Fail Jobs is like praising the devil. The more apples you eat and sell the uglier and more stupid you become. lol. If HP wants to become another apple then SCREW THEM. High prices turn me away and force me to go elsewhere. hehe. Take that stupid apple ripoffs.

Do they allow their color printers to run black yet? It's always annoying when the printer shuts down because you're out of yellow toner and all you want to do is print black & white.

Enron said,
Do they allow their color printers to run black yet? It's always annoying when the printer shuts down because you're out of yellow toner and all you want to do is print black & white.

Haha! I adore such printers!!! /s

GS:mac

I'm glad he phrased it the way he did instead of being unscrupulous and doing whatever it takes to become the company with the world's largest market cap.

That would have made me sad.

no sheet, geniuses. you are probably oh 30 years too late.

hp used to stands for quality and reliability. now it stands for horny, unethical and confused leaderships. exotic combination.

1) Focus on quality in everything you do with the hardware and even software. Quality at every level. Make sure the entire company is on the same page with everything here of course, but this is a biggie. Quality in your products can set you apart from other companies.

2) Focus also on consumer satisfaction, meet your goals on providing help to people who need help for their computer. Many people are scared of using computers, if you can help them and nurture them, you gained a customer for life and that can lead to more sales as they tell their family and friends.

3) Make good looking hardware that performs good for a decent price and make it easy to use. The less frustration on a consumer, the better.

4) When you come with Windows, don't add crap on top like Symantec or other garbage (just come with what Windows comes with when you get it on a retail disk (nothing more and nothing less).

5) Make your hardware piece-by-piece upgradable. Every part in a laptop would be upgradable and easy to take a part, maybe even come up with innovative designs so that you can keep dust out of the laptops and providing protection in case you spill liquids on a laptop keyboard.

6) Improve on innovation in hardware and software, do what other PC manufactures don't. Go the extra mile and as I said before, don't add crap to Windows. Adding extra firewalls that consumers don't know or don't care how to configure is stupid.

Yogurtmaster said,
1) Focus on quality in everything you do with the hardware and even software. Quality at every level. Make sure the entire company is on the same page with everything here of course, but this is a biggie. Quality in your products can set you apart from other companies.
+1
2) Focus also on consumer satisfaction, meet your goals on providing help to people who need help for their computer. Many people are scared of using computers, if you can help them and nurture them, you gained a customer for life and that can lead to more sales as they tell their family and friends.

3) Make good looking hardware that performs good for a decent price and make it easy to use. The less frustration on a consumer, the better.

4) When you come with Windows, don't add crap on top like Symantec or other garbage (just come with what Windows comes with when you get it on a retail disk (nothing more and nothing less).

5) Make your hardware piece-by-piece upgradable. Every part in a laptop would be upgradable and easy to take a part, maybe even come up with innovative designs so that you can keep dust out of the laptops and providing protection in case you spill liquids on a laptop keyboard.

6) Improve on innovation in hardware and software, do what other PC manufactures don't. Go the extra mile and as I said before, don't add crap to Windows. Adding extra firewalls that consumers don't know or don't care how to configure is stupid.

Many companies are still very hesitant to break long-standing status quo's. Product innovation requires being disruptive in following other company's leads. HP and Dell sure could learn from Apple in making quality products...

Denis W said,
Have a look at their latest laptops, especially the Envy line, and you can see why they mention Apple.

HP is sort of on the right track with the Envy Spectre lineup though. Its a start.

Their enterprise products seem to be nice. It's just those low end junkware filled $299 setups they sell at Walmart that ends up giving them (and most other PC manufacturers) a bad image.

No **** sherlock.

No need to be like Apple, just be innovative and stay away from living in the past.

Just be sure to give customer service like Apple and stay away from suing everyone.

wrack said,
No **** sherlock.

No need to be like Apple, just be innovative and stay away from living in the past.

Just be sure to give customer service like Apple and stay away from suing everyone.

HP customer service has been truly wonderful to me over the past five years. No hassle repairs and replacements that don't cost me dime are great when mishaps such as a dead battery occur.

wrack said,
No **** sherlock.

No need to be like Apple, just be innovative and stay away from living in the past.

Just be sure to give customer service like Apple and stay away from suing everyone.

be like apple, stay away from suing everyone. Isn't that like saying be more like a ball and stop being round?

kravex said,
With the price of their ink I'd say they already are....

Ink's just expensive, period.

Now for their printer drivers, whoever's in charge of maintaining them needs a painful slap across the face until it's bleeding red.