IE runonce website offline

Bink is reporting that the Microsoft website you are redirected to after installing IE7 (or Windows Vista) that lets you set your preferences like default search engine and start page, is offline. Users are presented with the following unfriendly message:

An HTTP error occurred while getting:

http://runonce.msn.com/runonce2.aspx

Details: "connect timed out".

Someone had better tell them, this is almost like the time Microsoft forgot to update their domain name!

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42 Comments

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I've seen that page drop out sporadically every once in a while ever since IE7 was released. Toss this in a .reg file and run it to bypass MSN runonce (include the two blank lines at the bottom) if it's not up and running.

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"RunOnceComplete"=dword:00000001
"RunOnceHasShown"=dword:00000001

From MSFN

Why is this page even present to begin with? If you're going to force the user to make settings choices immediately, at least store the page locally so you don't have to worry about crap like this in the first place. There isn't a single thing on that page that needs a remote website for settings changes!

(Hell-In-A-Handbasket said @ #21.1)
true, but remotly gives MS the ability to calculate an install base ( counting re-installs as pure installs )

They could acquire the same data from Windows Update visits.

Address lookup
canonical name runonce.msn.com.c.footprint.net.
aliases runonce.msn.com
runonce.itmrunonce.msn.com.nsatc.net

addresses 205.128.92.124
8.12.213.124
204.160.118.124


Domain Name: MSN.COM
Registrar: TUCOWS INC.
Whois Server: whois.tucows.com
Updated Date: 12-oct-2006
Creation Date: 10-nov-1994
Expiration Date: 04-jun-2014 <-------- domain will expire in 2014

Address lookup
canonical name runonce.msn.com.c.footprint.net.
aliases runonce.msn.com
runonce.itmrunonce.msn.com.nsatc.net

addresses 205.128.92.124
8.12.213.124
204.160.118.124


Domain Name: MSN.COM
Registrar: TUCOWS INC.
Whois Server: whois.tucows.com
Updated Date: 12-oct-2006
Creation Date: 10-nov-1994
Expiration Date: 04-jun-2014 <-------- domain will expire in 2014

i just reinstalled vista on my laptop after messin' with ubuntu and every run of ie gives me an error. anyone know how to stop it from going there automatically? and no, it's not my home page either.

(phiberoptik said @ #7.1)
Looks like IIS6 to me.. Microsoft-IIS/6.0

It had the footprint thing in the old error, now it just shows a `server error` notice

Its now returning "Server too busy" messages.

Edit: its intermittent, getting to it after a couple of refreshes.

i'd love to let microsoft know but for some reason it costs you money to send them an email so i'd rather not.

(sPudz said @ #5)
i'd love to let microsoft know but for some reason it costs you money to send them an email so i'd rather not.

Costs money? No, it doesn't. Just go to support.microsoft.com and go to "Contact Us".

No, seebaran, they can't post pictures of Tom humping Jerry, because in no way is that tech related. They have to abide by the rules just as we. Just because you don't agree with my opinion on if this is valid front page news doesn't give you the right to tell me what to do. You are not my mother/wife/boss, don't act like it.

(psybapunk said @ #4.1)
No, seebaran, they can't post pictures of Tom humping Jerry, because in no way is that tech related. They have to abide by the rules just as we. Just because you don't agree with my opinion on if this is valid front page news doesn't give you the right to tell me what to do. You are not my mother/wife/boss, don't act like it.

"You're not my mom!!! Shut up!.... No, YOU shut up!!! No! YOU!"

Whatever, kiddo. Enjoy your weekend.

(seebaran said @ #4.2)

"You're not my mom!!! Shut up!.... No, YOU shut up!!! No! YOU!"

Whatever, kiddo. Enjoy your weekend.


You can call him "kiddo" (you've gone thru a time machine...) or immature and act like the big adult all you want, but he is right. This is not frontpage news worthly at all. If you want this to be important, put this in the software section. And if this is posted on the front page, then I expect each time the Xbox Live service goes down to be posted on frontpage too.

(raid247 said @ #4.3)
You can call him "kiddo" (you've gone thru a time machine...) or immature and act like the big adult all you want, but he is right. This is not frontpage news worthly at all. If you want this to be important, put this in the software section. And if this is posted on the front page, then I expect each time the Xbox Live service goes down to be posted on frontpage too.

A helluva lot more people use Windows than XBL. I had a paying customer with this issue and I found a fix for it. Glad to know it wasn't just him and may come along again for the techs where I work.

Seriously, this is front page news? Stop for a second and ask yourself if this is worthy enough to be put on the front page.