When there is bad news, there is a storm of bad news, this time seemingly like Apple is in the midst of it all. As Neowin reported earlier this month, Apple is facing their next major problem with the iPhone 4 - Glassgate. The term was taken from "Antennagate", the issue that plagued the iPhone 4 on launch day, with dropped calls and low signal when held in a specific way.
Apple later addressed this problem by issuing a free case or bumper with the purchase of an iPhone 4, but nothing can really protect against Apple's newest problem.
As reports from SquareTrade suggests, customers are complaining about their iPhone 4's breaking, 82% more than the iPhone 3GS. What is more shocking is that Apple promised a better, stronger touch-screen over previous iPhone's. The study was conducted on more than 20,000 iPhone 4s covered by SquareTrade Care Plans and found that the iPhone 4 had an 82% increase in reported broken screens compared to the iPhone 3GS.
The report really puts the iPhone 4 accident reports into perspective, as an estimated 15.5% of iPhone 4 owners will have an accident within the first year. Taking all issues into account, the iPhone 4 is reporting 68% higher than the iPhone 3GS - which means people are not careful with their iPhone, or the glass design might have been a poor choice.
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