iPhone 4 pre-orders on AT&T sold out

Engadget's got word that the iPhone 4 stock is sold out over at AT&T, originally a rumor by Boy Genius Report, but now confirmed by AT&T as the "busiest online sales day in history" with AT&T's website unresponsive for the majority of users.

AT&T replied to Engadget saying:

"Because of the incredible interest in iPhone 4, today was the busiest online sales day in AT&T history. As of Tuesday afternoon, customers who preorder iPhone 4 moving forward will receive their device on June 25 or later, depending on when the order is placed. We'll email customers with confirmation once their order is placed, and again when it ships. In addition, we will have devices available on a first-come, first-serve basis in our stores beginning on June 24."

iPhone 4 sales kicked off the morning of June 15th, and were only available for a few hours at AT&T's site before stock was exhausted.

It's also rumored that the AT&T internal network is feeling the pressure with so many iPhones being ordered. AT&T was performing paper orders today, by imprinting credit cards and taking details down.

The iPhone 4 is the latest version of the iPhone lineup, and comes as the first major revision since 2008, sporting a thinner design, 960x640 display, 5MP rear camera, and a front facing camera. If you haven't been able to get your hands on a pre-order, there's no word on any new stock over at AT&T yet, so you'll just have to hold tight.

Image credit: Gizmodo

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18 Comments

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At least you guys in the US had a chance to pre-order on contract. Over here in the UK the networks are refusing to release pricing, let alone take preorders.

bmaher said,
At least you guys in the US had a chance to pre-order on contract. Over here in the UK the networks are refusing to release pricing, let alone take preorders.

Give it time, They will let people pre-order soon, I think they are waiting to compare each others prices...but nobody is really giving them out.

Translated: "We're sorry, but our systems crapped out and we can't do what our deal with Apple tell us to do. Our boss is crapping his pants. Please try again later."

I got mine through on AT&T's website around 12 eastern time. I got a confirmation number but for some reason they didn't send me a confirmation email. Order still hasn't hit my bank account.

Shadrack said,
I got mine through on AT&T's website around 12 eastern time. I got a confirmation number but for some reason they didn't send me a confirmation email. Order still hasn't hit my bank account.

you won't see any charges until the phone ships. That's standard procedure with any type of preorders.

chisss said,

you won't see any charges until the phone ships. That's standard procedure with any type of preorders.

Ahh, I see. Thanks! I'll stop checking now, lol. What about a confirmation email? Has anyone received one from AT&T?

Shadrack said,

Ahh, I see. Thanks! I'll stop checking now, lol. What about a confirmation email? Has anyone received one from AT&T?

no problem.
I ordered mine at the store, their system was down so we did it with paper, still only took me like 15 mins, but then the rep (also my friend) called me and told me that it was in the system already.
I'm guessing a good way would be to call a store or cust service and verify that the phone is on order in your account. Did you get an order number when you placed it?

chisss said,

no problem.
I ordered mine at the store, their system was down so we did it with paper, still only took me like 15 mins, but then the rep (also my friend) called me and told me that it was in the system already.
I'm guessing a good way would be to call a store or cust service and verify that the phone is on order in your account. Did you get an order number when you placed it?

Yeah, I got copies of the confirmation page after I placed the order. Lol, I printed it out, hit print screen and saved images of it and also did a "Save Webpage, Complete" in my web browser. Good idea, I was thinking I should call them and just verify that my order is in the system. When I goto AT&T's website and select "Track Order Status" all that shows up is last years 3GS order saying I got it already. Hrmmm

EDIT: Nevermind. Looks like they just updated the Order Status page, and my iPhone 4 is listed as "In Progress". Sweet. I can relax now, lol.

i just read an article from a guy who said his bank called him because of fraud protection kicking in. he kept trying to go through the website and it kept charging his card.

pepsihabbit said,
i just read an article from a guy who said his bank called him because of fraud protection kicking in. he kept trying to go through the website and it kept charging his card.

bahaha leave it to AT&T to have such poorly coded systems that a Credit Card even CAN be charged more than once for the same invoice. What a bunch of tools.

necrosis said,
HOW?! Their god damned site has not worked ALL DAY!

It still isn't working right. I can't get past the confirmation screen for the phone and plans (data, texting).

Will try again tomorrow.

Apple's website is still accepting preorders that deliver on June 24. Took about 25 attempts to get the entire way through. Seems to get hung up when checking previous AT&T eligibility and also during a few subsequent communications.

i walked into the store after work today at 4:30 central time. I am in st louis. I walked in and within 20 minutes walked out with a reciept. It was totally painless and the guy said I should get it on launch day no problem. Store was busy but no lines or anything. Then I get home and see all the troubles people are having. I wonder if I should rest easy or be worried that it was too easy and something got mixed up!

Great, just great, I must have wasted a full hour trying to get one....I'll just have to chance it and hope I'll be able to walk in and get one at the Apple store come June 24th.

KeR said,
Great, just great, I must have wasted a full hour trying to get one....I'll just have to chance it and hope I'll be able to walk in and get one at the Apple store come June 24th.

I think you mean "queue up and try to get one June 24th"