iPhone 5s users plagued by Blue Screen of Death

When you hear the term 'Blue Screen of Death', one typically thinks of Windows. But, according to Apple's support forums, it looks like the new iPhone 5s might be experiencing its own flavor of the BSOD.

If you watch the video above, you can clearly see the BSOD occur on the new iPhone 5s. It appears that this user is not alone, as many more users have taken to Apple's support forums after experiencing the same issue themselves. Of course, the irony here is that Microsoft has been working extremely hard to shake itself of the BSOD stigma and with Apple's new device experiencing a BSOD, one can't help but laugh.

It should be noted that the BSOD on the iPhone 5s is not exactly what you would see on a Windows machine as the iPhone 5s simply reboots, whereas a Windows machine used to throw up error strings and freeze. This did change a bit with Windows 8 but the color is still the same, and that sinking feeling in the pit of your stomach never goes away after seeing a BSOD on any Windows machine.

The BSOD comes at a time where Crittercism is reporting that apps on iPhone 5s are crashing twice as often when compared to the crash rate on the iPhone 5. On the iPhone 5s, apps crash about 2% of the time whereas on the iPhone 5 and 5c, the crash rate is under 1%. 

Apple will surely fix the BSOD screen issue with its new iPhone flagship as it appears to stem from certain apps causing the system to crash, rather than a full-on kernel panic.

Source: Apple Support Forums via The Verge

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Having trouble with the apps on your new iPhone 5S? You're not alone. According to mobile application performance management company Crittercism, apps are crashing on Apple's flagship device approximately twice as often as they are on the iPhone 5 and iPhone 5C, reports All Things D.

Although this sounds like a dire problem, it should be noted that the percentage of crashes on all of the devices running iOS 7 appears to be quite low. According to Crittercism, around 1 percent of the apps launched on the iPhone 5C and iPhone 5 have crashed, compared to about 2 percent of the apps launched on the iPhone 5S.

While it is not uncommon for users to discover pesky bugs in new software releases such as iOS 7, it appears that the recent app issues may be related to the new hardware utilized in the iPhone 5S. This would explain why there are more app crashes on the iPhone 5S even though it is running the same new mobile operating system that is causing some crashes on the iPhone 5 and iPhone 5C.

I haven't had a BSOD but my phone did show the Apple screen yesterday. It wasn't a full restart though because when it went back to the lockscreen, I was able to use my print to unlock.

Not sure what happened there.

Once again neowin journalism at it's finest. The real reason why this is happening: "The blue screen reboots appear to be iPhone 5S specific and are largely occurring with Apple's own iWork apps that come free with all new iOS devices."

It's because of the use of iOS 7 and apps that haven't been updated. Now yes iWorks should be working, but for whatever reason the apps still haven't been updated.

Time to do your ****ing jobs and actually investigate before you post an article.

#Michael said,
Once again neowin journalism at it's finest. The real reason why this is happening: "The blue screen reboots appear to be iPhone 5S specific and are largely occurring with Apple's own iWork apps that come free with all new iOS devices."

It's because of the use of iOS 7 and apps that haven't been updated. Now yes iWorks should be working, but for whatever reason the apps still haven't been updated.

Time to do your ****ing jobs and actually investigate before you post an article.

This.

#Michael said,
Once again neowin journalism at it's finest. The real reason why this is happening: "The blue screen reboots appear to be iPhone 5S specific and are largely occurring with Apple's own iWork apps that come free with all new iOS devices."

Seriously? So, let me get this straight: Apple's World's Most Advanced Mobile Operating System is incompatible with Apple's own iWork apps and that causes a phone reboot? Does this explanation really make the situation any better in your opinion?

agtsmith said,

Seriously? So, let me get this straight: Apple's World's Most Advanced Mobile Operating System is incompatible with Apple's own iWork apps and that causes a phone reboot? Does this explanation really make the situation any better in your opinion?

This.

…“Once again MidTxWRX, journalism at its finest. "The real reason why this is happening: "The blue screen reboots appear to be Windows Vista specific and are largely occurring with MS's own Office apps that come free with all new Windows devices."

It is because of the use of Vista and apps that have not been updated. Now yes Office should be working, but for whatever reason the apps still have not been updated.

Time to do your ****ing job and actually investigate before you post a comment”...

Fixed it for you! How does it sound to you? Familiar? Or you just trying to make excuses for iOS?

VHMP01 said,
…“Once again MidTxWRX, journalism at its finest. "The real reason why this is happening: "The blue screen reboots appear to be Windows Vista specific and are largely occurring with MS's own Office apps that come free with all new Windows devices."

It is because of the use of Vista and apps that have not been updated. Now yes Office should be working, but for whatever reason the apps still have not been updated.

Time to do your ****ing job and actually investigate before you post a comment”...

Fixed it for you! How does it sound to you? Familiar? Or you just trying to make excuses for iOS?

Except this never happened with Vista...


Reasons this argument fails..

Vista was more stable than XP when released, the previous version.

Vista was FAR from a closed system, running on Microsoft only hardware.

Vista was blamed for things it wasn't responsible for, like old BIOSes that reported they had ACPI feature that were not implemented on the MB, etc. - Bad 3rd party drivers that were still trying to use XP ways of implementing features.

Vista also took a MASSIVE hit in the media, which the iPhone will not. Even with this story making a bit of news, people will discount it, just as you and other are doing, and move on and buy iPhones and install iOS7.


MidTxWRX said,
Lets pretend like Windows and Android operating systems never crash.

The delusion.

Should have left your comment to just Android.

Is it possible for a WP device to crash, sure. However...
Chances are, WP users have never seen an App crash, let alone the OS crash.

Yes, it really is that stable.

Mobius Enigma said,

Should have left your comment to just Android.

Is it possible for a WP device to crash, sure. However...
Chances are, WP users have never seen an App crash, let alone the OS crash.

Yes, it really is that stable.


you clearly have yet to use Whatsapp

In the 2 years I've had a windows phone (7.1-7.8,) I can safely say I have had to turn off the phone 4 times due to the OS freezing, which is less than my previous android phone crashed daily. App crashes are occasional, but don't bring the whole OS down. Strangely, Whatsapp has never crashed on me!

Mobius Enigma said,

Should have left your comment to just Android.

Is it possible for a WP device to crash, sure. However...
Chances are, WP users have never seen an App crash, let alone the OS crash.

Yes, it really is that stable.

And you sir, just should of left your comment.. Windows Phone is FULL of fail..

GG

Clamdigger63 said,
I have a Samsung Ativ Windows 8 phone, and no it has never crashed.
Titan I, Never had to force reboot/pull the battery. 1020 since day one... still not a freeze. Frankly, I can't even think of a crash of an app that stands out in memory.

Atari.2600 said,

And you sir, just should of left your comment.. Windows Phone is FULL of fail..

GG

Full of fail? GG? Seriously go post on MMO's forums or something.

MidTxWRX said,
Lets pretend like Windows and Android operating systems never crash.

Even better: let's pretend that ridiculing Windows by the Apple community for being unstable and throwing BSODs never happened.

Who's with me!

MrHumpty said,
Full of fail? GG? Seriously go post on MMO's forums or something.

He did use "Sir" though, so let's give him a hand!

MrHumpty said,
Titan I, Never had to force reboot/pull the battery. 1020 since day one... still not a freeze. Frankly, I can't even think of a crash of an app that stands out in memory.

I have a 920 since January this year and have had 2 freezes so far. And several required reboots because Whatsapp refuses to load besides its weird background or since GDR2/Amber Orientation gets locked to portrait mode.

Might be unsure though but I think this might be proof WP8 also fails sometimes people!
http://i.r-p-m.eu/uploads/WP_20130919_18_02_57_Pro.jpg

Lets not act like WP8 is perfect and never has issues.

When I had an Android for a few months, yeah crashes where a mandatory part of using it. In its defense it was on 2.3 or something. Havent used Android actively since 4.x.
And Android is still going through the same phase Win9x was going through. It took MS 2 decades to provide an OS that is relatively stable and can compete with Debian for example on uptime and stability.
And yes Android needs al the flaming it can get, the sooner Google will do something about it. We did the same for Win9x and after the public outcry people had on WinME, MS dropped Win9x and gave us a new/better XP.

Edited by ShadowMajestic, Oct 12 2013, 10:15am :

Atari.2600 said,

And you sir, just should of left your comment.. Windows Phone is FULL of fail..

GG

I like how you refute my claims.

Momma troll would be proud.

interesting, Ironically, Windows 8 and Windows Phone are so stable that I have never seen anybody complain about crash, but apple going down talking old windows 9x bugs.

ir0nw0lf said,
Move from 32-bit to 64-bit, twice the bits = twice the crash rate. Coincidence? /s

Wow. This is the exact same comment that is at the top of the MacRumors article. Coincidence?

It should be noted that the BSOD on the iPhone 5s is not exactly what you would see on a Windows machine as the iPhone 5s simply reboots, whereas a Windows machine used to throw up error strings and freeze. This did change a bit with Windows 8 but the color is still the same, and that sinking feeling in the pit of your stomach never goes away after seeing a BSOD on any Windows machine.

I'm pretty sure the freezing part doesn't occur anymore since Windows XP.

Apple have really out done themselves this time theyve copied so much stuff theyve even copied the BSOD.... apple comment "thanks it was a real technical challenge to copy *cough* create this extra experience and add it to our OS so that many of our older users can better relate to our amazing OS through there memories of older versions of windows"!!!

In order to fix this bug, apple will gladly solve it by the end of next year with a more advance iPhone 6 CPU that come with 128bit that can easily patch the BSOD. So don't worry!

Leaps in "new" technology are always bugged.

That said...

64b its not really new... however un experimented by apple's iphone division.

Maybe they (and us) might benefit from a 2 year period (or even more), between new iterations of iPhones.

Instead of the current, 1 year, couple of new features, some of them bugged and unusable (MAPS), timeframe.

They should consider a 2 year (at least) timeframe, more new features, more improvements, larger scale or more intensely tested hardware and core software/apps.

Since Jobs died, the focus seems to be pushing big sales of half baked products, relying on apples image, well earned previous quality and standards, and loyal fan base.

But if they are not careful with their new products, all of that might be lost in a blink, and eventually sales will drop.

Remember when NOKIA was leader, and their products topped "Best Cell Phone" lists for many years... apple should see themselves in that mirror... or maybe they do and are cashing on the glory of past iterations before coming down...

I agree, and I think the remark Cook made about Nokia saying that as a company you die when you stop innovating was more a rhetorical remark maybe meant to shake up some people at Apple.

Except it wasn't a leap. It was a completely useless change pushed out to claim they have a new feature. That's the problem with having your entire company dependent on selling one piece of hardware.

They can't wait 2 years to release a new phone. People are getting pretty tired of having the tiny little screen, so apple needs to release a new phone with a bigger screen, even if nothing else changes.

mizur said,
Leaps in "new" technology are always bugged.

This I can agree with, except for a couple of things...

When leaps happen the problems created usually come from outside, waiting for 3rd party providers to catch up for drivers, software, hardware, etc. This was all internal to Apple, so the leap shouldn't have been left unnoticed.

The second thing, iOS7 isn't much of a 'jump' let alone a technical leap.

The iPhone 5s BSOD is our most refined BSOD to date, it is meticulously designed, engineered and crafted. But it's the remarkable innovation inside the BSOD that sets a new precedent. It's not just rampant technology's sake - every single component, every BSOD process has been considered and measured to make sure that it's truly useful and that it actually enhances the user's BSOD experience.

I am? Elaborate. http://www.itpro.co.uk/smartph...hone-5c-iphone-5s-and-ios-7

"iPhone 5s is our most refined iPhone to date," Ive states. "It is meticulously designed, engineered and crafted. But it's the remarkable innovation inside the iPhone 5s that sets a new precedent. It's not just rampant technology's sake - every single component, every process has been considered and measured to make sure that it's truly useful and that it actually enhances the user's experience."

every BSOD process has been considered and measured to make sure that it's truly useful and that it actually enhances the user's BSOD experience. This isn't Jony Ive...it's someone added in and modify it you didn't notice.

From the video: "Like the old Windows days"

I guess that's a good statement on the reliability of Windows now.

Totally... it's a huge diff now... I haven't experienced a crash in ages.... I haven't even realized that until I saw this article.

j2006 said,
Totally... it's a huge diff now... I haven't experienced a crash in ages.... I haven't even realized that until I saw this article.
I still run a vista workstation... even that hasn't BSoD'd in a long time.

Just like Microsoft did with the UAE errors in Windows 3.0. They renamed them to GPF in Windows 3.1 and fixed nothing! But proclaimed - we fixed the UAE errors.

Ah, what about the GPF error's there Microsoft? Microsoft says nothing while collecting the cash and making Bill a rich man for lying.

NeoPogo said,
Just like Microsoft did with the UAE errors in Windows 3.0. They renamed them to GPF in Windows 3.1 and fixed nothing! But proclaimed - we fixed the UAE errors.

Ah, what about the GPF error's there Microsoft? Microsoft says nothing while collecting the cash and making Bill a rich man for lying.


Still holding on to that grudge?

I like the sad face in Win8 better lol... but I haven't seen the blue screen nor experienced any crashes at all in quite a longggg time. Love Win8/8.1.

they'll fix the blue screen by making it dark gray then saying "we have no blue screens!" kinda like kernel panics aren't blue screens because they aren't blue, eh apple?

Ani Hover said,

iOS 7 is incomplete and Apple knows this.

How is it incomplete? It's not like they created a new OS from the ground up. It's iOS 6 with a few more features and a different color scheme.

You're aware that software bugs are common right? That's why updates exist.

MidTxWRX said,

How is it incomplete? It's not like they created a new OS from the ground up. It's iOS 6 with a few more features and a different color scheme.

You're aware that software bugs are common right? That's why updates exist.

On the iPhone 5S it is a 64-bit OS, instead of 32-bit, that is a pretty big change.