Microsoft reveales all new Help and Support site
Posted by me101 on 30 November 2001 - 02:09 · 19 comments & 92 views
About the Author
Full name: Unknown
Forum name:
me101
Contact: via forum PM
Submissions: Normal · Headline
Full name: Unknown
Forum name:
me101Contact: via forum PM
Submissions: Normal · Headline
Slashdot It!
Submit to reddit
Submit to blinklist
Bookmark on del.icio.us
Add to furl
Share on Facebook
Add to Windows Live
Add to Google
On further investigation it looks like the whole of the Microsoft Help and Support site has gotten a fresh lease of life. :D
We have redesigned the search interface based on your valuable feedback. It is now permanently available on the left side of this site so that you can see the results of your search as well as the search query you made.
New enhancements for the Knowledge Base include :-The Knowledge Base has more than 250,000 articles, created by thousands of support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
- New Windows XP look and feel (For whole Help and Support site!)
- Ability to do a quick Knowledge Base Article Number search
- New enhanced search panel, with ability to hide/show search options
- Results limit extended to list 25, 50, 100, 150 at one go!
- Maximum age options are now Anytime, 30 days, 90 days, 6 months or 1 year
Included in the new redesign are some new helpful tips when searching the knowledge base.Use more than one word and check for correct spelling
Good examples:
- setup requirements RAM
- no sound volume mute
Bad examples:
- how much RAM is needed to run Windows 2000? (too specific; too many words; may return no results)
- sound (too general; will return too many results)
Now, we're not sure what Gigawire actually is, but we note that it is an Apple technology - at least, the Mac maker applied for the name as a registered trademark on 5 September. The trademark application doesn't describes Gigawire per se but it's clear it's some kind of cabling technology. A faster version of Firewire seems likely, indeed we've already been told that the new machines will ship with IEEE 1394b, which we've heard described separately as "Gigabit 1394". The official 1394b spec., finalised last May, provides for 800Mbps data throughput, rising to 1.6Gbps and even 3.2Gbps with optical cabling.
Our source chooses not to - or (s)he can't - provide more detailed specifications for the Power Mac G5s and their component technologies. Previous reports from the source have claimed the frontside bus is 400MHz and the chip contains 512KB of on-die L2 cache.
Apple may not be the only customer: our source claims Cisco has expressed an interest too. Certainly Cisco has already committed itself to basing future router products on the PowerPC 7450 - aka G4 - so there's no reason why it won't be keen on the G4's successor. But that's a long way from a commitment to buy the new chip.
Source is The Register