Close Intel partner Hewlett Packard told its customers over the weekend of a problem with a bug (erratum) on the Itanium processor.
Although Intel actually posted the bug details on August 14th, HP has just told its customers about the problem, with the first Merced Itanium.
In a notice to customers, HP said the problem can cause data integrity problems on systems using the Merced.
The servers it affects include the HP rx4610, the rx9610, and the i2000, and also the HP (Compaq) ProLiant DL590/64.
HP said that the problem doesn't occur with Itanium 2 chips included in its rx2600, rx5670, the zx2000 and zx6000. Nor, said HP, does it happen on any PA-RISC, Alpha or "other" Intel processors.
HP said: "This issue is not unique to HP".
News source: The Inquirer - HP warns of data integrity bug on Itanium processor
Although Intel actually posted the bug details on August 14th, HP has just told its customers about the problem, with the first Merced Itanium.
In a notice to customers, HP said the problem can cause data integrity problems on systems using the Merced.
The servers it affects include the HP rx4610, the rx9610, and the i2000, and also the HP (Compaq) ProLiant DL590/64.
HP said that the problem doesn't occur with Itanium 2 chips included in its rx2600, rx5670, the zx2000 and zx6000. Nor, said HP, does it happen on any PA-RISC, Alpha or "other" Intel processors.
HP said: "This issue is not unique to HP".
It added: "There is a very low probability that customers will encounter problems due to this error. The problem has not been seen or reported by any HP customer. However, because HP is strongly committed to delivering high quality products, HP is diligently workingwith Intel to develop an update to the affected processor. These updated processors will be distributed in a kit from HP in January 2003."
The firm said that kits should be ordered as early as possible and advises customers to contact their HP Itanium Centers of Expertise.
It won't charge for updated buggy chips, it said.

Last edited by 11384 on 16 Dec 2002 - 18:05
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