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Maxtor: No confidence in home produce?

Keldyn   on 15 January 2003 - 12:27 · 15 comments & 384 views

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Saw this over at the Inquirer. Thought it was amusing since my own Maxtor drive just gave up the ghost today. Looks like no warranty for me....-Ed

The Inquirer writes...

"LAST YEAR we reported that the major hard drive manufacturers were, almost to a man/woman, slashing their warranties on disks from three years to one.[/i]

That caused various bats to fly in the European belfries, because of a European Union directive which obliges a two year warranty on products sold in the community.

Different countries take different attitudes to this directive. For example, in Italia, it has already become law, as you can read for yourself here.

But Maxtor is telling its customers that it will be the retailer or dealer which is obliged to fulfil this requirement, according to correspondence from the firm we've seen.

Why? Well Maxtor says it does not sell direct in Europe, but only through distributors. That, however, still seems like a sale to us, so it's hard to understand why Maxtor thinks it escapes liability.

Non-retail drives, says Maxtor in a letter to a customer, only have a one year manufacturer's warranty, but it claims that consumers will have a two year warranty with the retailer or dealer they buy drives from."

News source: Inquirer


The true vulnerability is not found in the major music players--Windows Media Player, WinAMP and Xmms are among the players Gobbles names--but in the MPG123 music player, a relatively unknown piece of open-source software.

Mailing list BugTraq also decided to post the advisory. "In this case, it contained valid vulnerability details, so we decided to publish it," said Oliver Friedrichs, senior manager at computer security firm Symantec, which owns the mailing list.

This is not the first time that the RIAA has been a potential target of hacker humor. Over the weekend, unknown hackers hit the organization's site and replaced some content with false releases. In July, the music industry's Web site was hit by vandals in an attack that caused the pages to be available sporadically for four days.

The music industry isn't hacking back, but someday it might. A bill sponsored by Reps. Howard Berman, D-Calif., and Howard Coble, R-N.C., would allow copyright owners and such groups as the RIAA and the Motion Picture Association of America to disable, block or otherwise impair a "publicly accessible peer-to-peer file-trading network." Nowadays, that's called hacking.

Post a comment · Send to friend Comments · There are 15 additional comments
#1 MikeS2k on 15 Jan 2003 - 13:33
Well, I won't be buying Maxtor again
#2 naap51stang on 15 Jan 2003 - 14:15
I've had two maxtor 80gig drives die, within 60 days of each other. 1st one died after 45 days, took it back, got a replacement, and it died within 15 days! Both clean formats, winXP, and both died with the same problem, MBR failure. Even after removing the partition, reformatting, it wouldn't work. I have had a few friends report similar problems. The problem with "cheap" BIG drives, is that the quality control stinks! I think the only way to get a relatively good drive is to opt for SCSI, unforntunately, they cost too much
#3 hardgiant on 15 Jan 2003 - 14:44
I wonder if any of you guys use the feature that turns off the hard drive ? Besides saving wear and tear it keeps the machine quiet when I'm just surfing the net.
(1 reply) #4 me101 on 15 Jan 2003 - 14:45
And in other news.... The Inquirer has a story that Maxtor will be unleashing a, wait for it, 320gb 5400rpm S-ATA (previously it had said that it was going to be 300gb) sometime around March 2003. And also, Maxtor has apparently released a 5400 RPM 250GB drive and the 200GB 7200 RPM drive. Now who can fill those puppies up the quickest! Comments please...
#4.1 pctuk on 15 Jan 2003 - 15:52
droooool
#5 zivan56 on 15 Jan 2003 - 14:57
I've had 3 WD drives die on me, Maxtor never quit on me though.
#6 Ti220 on 15 Jan 2003 - 16:27
Half a year after I bought it, WD died, they sent me a new one it works great. My 4gig old, very old Maxtor has been running linux all this time and no probs.
#7 Rathamon on 15 Jan 2003 - 18:04
Maxtor suck dick , All the maxtors i've owned have fucked up Seagate are blatently the best
#8 Not_A_Virus on 15 Jan 2003 - 18:07
this conversation is turning into a PC vs. Mac-like bore fest
#9 Raptor on 15 Jan 2003 - 18:25
I've had two Maxtors die on me in the past 5 years. Both of them were a little over a year old. I'd be ROYALLY PO'd if that happened again with this rediculous 1 year warrenty crap. -Raptor
#10 Daffy_Duck on 15 Jan 2003 - 21:26
[quote]Why? Well Maxtor says it does not sell direct in Europe, but only through distributors. That, however, still seems like a sale to us, so it's hard to understand why Maxtor thinks it escapes liability.[/quote] Maybe it's because the distributors are US based and therefore the original sale is made in the US where such laws don't exist. It is then the responsibility of the distributer to add to the warranty.
#11 GUNNER on 15 Jan 2003 - 22:30
This why I will always use Scsi warranty is 5 yrs.
#12 macrosslover on 16 Jan 2003 - 04:45
just to let you all know. the special edition WD harddrives still come with a 3 year warranty.
#13 mealbundy on 16 Jan 2003 - 06:19
SCSI, @LL THE W@Y!!! I have a really really quiet Fujitsu 10K 73GB, and for SCSI drives it tops all that I have heard, IBM being the loudest and hottest. 5 Year warranty for me!!! Maybe in 3-4 years i will send it back and get something in return for another 5 years!!! Man, maxtor is the pits in HDDs. Since I work in a shop, I have seen their smaller capacity drives, and they are not even normal height drives! The 80GB 7200s heat up as hot as my 10K, but then I might be overreacting...hey you get what you pay for! A cheap ass drive deserves trouble.
#14 xpablo on 16 Jan 2003 - 06:27
I have Maxtor 7200 30gb HD for almost 2yrs now and no problems, friend of mine bought brand new system with the same HD and 7 months later his drive started producing error messages upon boot up, then that was replaced with another brand new maxtor drive same model. 3 months later that drive totally crashed.

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