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AOL fights IM fade-out

NTUsEr   on 15 April 2003 - 19:37 · 8 comments & 110 views

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America Online is warming up to instant messaging video features that it once dismissed as irrelevant, in the latest sign that the company is playing catch-up to rivals in a key communications technology that it pioneered.

AOL on Monday confirmed that it has begun testing a feature that lets subscribers swap video clips over its instant messaging software. The feature, dubbed "record and forward," lets people record video through a Webcam and send the file to another AOL IM user via a peer-to-peer connection. Recipients play back the video as a downloaded file, not as a live stream. "What we are seeking to do with this record and forward video feature is to test its adoption and popularity with our audience and determine its potential as a possible feature within a future AOL client," AOL spokesman Derrick Mains said in an e-mail. "Although video over IM has yet to take off with a mass-market audience, we have seen it begin to catch on among early adopters as other services offer it as a feature."

The decision to explore new features for IM comes amid broad disarray at AOL Time Warner's AOL division, which is seeking to revamp its service to stem defections to high-speed Net providers and lower-priced dial-up services while fending off investigations of its accounting practices. The effects are being felt even in its IM business, where the company's ICQ and AOL Instant Messenger (AIM) services have dominated for years. AOL's test marks a significant reversal for the company on the IM development front. Until recently, AOL executives discredited video IM's consumer appeal and prided themselves on keeping IM free from the bells and whistles adopted by competitors such as Yahoo.

News source: C|net


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Post a comment · Send to friend Comments · There are 8 additional comments
#1 Darkwolven on 15 Apr 2003 - 21:22
Gee...maybe they realize finally that they aren't the only game in town anymore??
(1 reply) #2 Valkyre on 15 Apr 2003 - 21:49
It's the downward spiral for AOL I'm afraid.
#2.1 cork1958 on 16 Apr 2003 - 10:17
Man, I hope so!!
#3 xStainDx on 15 Apr 2003 - 22:05
yeah for video. PalTalk Kicks their ass.
#4 Phil Gates on 15 Apr 2003 - 23:13
why only aol? it would take 3 hours for a 3 second video.
(1 reply) #5 Angel Blue01 on 15 Apr 2003 - 23:22
Who cares about video features in IM? I'm still waiting for them to comply with the government requirement for inter-compatible IM clients.
#5.1 antareus on 16 Apr 2003 - 10:10
[neoquote=#5.0 by Angel Blue01]Who cares about video features in IM? I'm still waiting for them to comply with the government requirement for inter-compatible IM clients. [/neoquote] The point is they don't have to with this, they are side-stepping it. They had the gall to ask that the restrictions be removed as well.
#6 Jack31081 on 16 Apr 2003 - 00:22
Don't they get it? The whole purpose of AIM is so you don't have to get off your lazy ass and actually have real contact with people. Now w/ video you're actually going to have the option of seeing the other person? Eww.

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