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Microsoft yanks a bad Windows patch *Update*

Daniel Fleshbourne   on 28 May 2003 - 08:25 · 18 comments & 1257 views

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Thanks Fotix...SEATTLE, May 27 (Reuters) - Microsoft Corp. said on Tuesday it has withdrawn a security update for its Windows XP software after discovering that it switched off Internet connections for some of the 600,000 users who downloaded and installed it.

The update, a small software addition that is used to fix and add features to existing software programs, was originally aimed at improving the security of Internet connections. But after releasing the update on May 21, Microsoft discovered it was incompatible with other security firewall software used to protect home computers from attacks over the Internet.

That shut down Internet connections for some of the users who had other security software already installed on their computers. Microsoft said those users were not at risk of a security breach and did not experience widespread system crashes. Removing the software update would restore the Internet connection, Microsoft said. A new update was being prepared, it said.

Update: Microsoft hs confirmed that its Q818043 thats the probem

View: The full story @ Forbes.com
News source: Neowin BPN Forum


Spotters to get paid
Walker envisions spotters getting up to $10 per hour, paid by the government agencies and companies that need protecting. He wants to sell USHomeGuard to the federal government for $1, then charge fees to run the system.

Critics dismiss USHomeGuard as a doomed scheme that exploits September 11 paranoia. Others question the effectiveness of a security system built on the Internet -- itself vulnerable to hackers, power outages and congestion.

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(2 replies) #1 Yakkob on 28 May 2003 - 09:16
lol..

And you just know the peeps affected aren't reading this
#1.1 Digital Oracle on 28 May 2003 - 09:19
The prats at Microsoft should of relised this. lol me think a little composation is in order
#1.2 Tager on 28 May 2003 - 11:59
yep, reminds me of those times with the phone company.

me: "hi, I'm calling from work since my phone at home doesn't work"
phone co: "ok, we'll send out a tech to your place tomorrow. he'll call you before he gets there to make sure you're home"

(1 reply) #2 Relativity_17 on 28 May 2003 - 09:19
The sad thing is, there should be outrage, that a software company releases a patch designed to fix a bug (which isn't supposed to be there in the first place!) and the fix messes the system up even more. I mean, come on, its not right... People should be unhappy, mad, pissed at this...

And yet, coming from Microsoft, no one is surprised.
#2.1 LloydSev on 29 May 2003 - 07:43
I guess you miss the point... When you are writing millions of lines of code, stuff is going to get missed and overlooked. That's the way things go... it's GONNA happen.

Plus, this is Microsoft, fixing a problem with a MICROSOFT product.. when they issue the patch, it causes a problem with 3rd party stuff.. that is not MS's responsibility.. because that means there is a coding error in the 3rd party software.

What MS did was fix a problem that made their stuff not run completely compliant with standards, and when they fixed it to work for the standard the 3rd party software broke the connection.. that means the 3rd party software does not run on the standard either.

If anything we should be happy the Microsoft still issues patches for their software since they don't legally have to.. and since it is definately not cost effective to devote your employees to working on something they can't sell.. but instead is given away for free.
#3 macrosslover on 28 May 2003 - 09:31
QUOTE
The update, a small software addition that is used to fix and add features to existing software programs, was originally aimed at improving the security of Internet connections.


ok frankly i don't see how this escaped MS. if you are releasing a patch that has anything to do with firewall stuff, i would have thought they would have tested it with at least norton firewall etc...

either way, IMO all this shows is how hard it is for MS to do anything. basically i figure that the norton (and others) software was so dependant on 1 part of windows that when MS changed it, they ended up "breaking" the internet connection. not everybody is effected by this, because i have the update and obviously i have an internet connection, but not any 3rd party stuff.

in conclusion (lol) i do feel that maybe there should have been more testing, if there wasn't some already, but this just illustrates how hard it is for MS to make changes without stepping on somebodies toes.
(1 reply) #4 Napalm on 28 May 2003 - 10:02
Right. But stop having a go at Microsoft, it's not as if they meant to do this. These 'additional security firewall programs' aren't a standard feature of the operating system, so of course it could be overlooked. Microsoft have realised the problem the patch has caused, and pulled the update. Now they're writing a revised update to solve the problem. So what's the issue?
#4.1 nacs on 28 May 2003 - 18:08
I personally haven't attacked MS for doing this simply because MS has done this kind of crap before and it's not the least bit suprising that this happened again.

However, your "These 'additional security firewall programs' aren't a standard feature of the operating system, so of course it could be overlooked" is the wrong attitude I think. They are a very large company with a lot of resources and thousands of available beta testers. Before they release something, it is their responsibility to make sure the proper testing of their patch is done in real world conditions (ie: not just testing on a freshly formatted XP machine).
#5 Digital Oracle on 28 May 2003 - 10:59
Can anyone tell me what Patch I should remove, to restore my system. All I see in the Add/ Remove Programs via the Control Panel, are things like Q3457812. Which is it?

oh and the system I am currently on isn't affected, lucky
(2 replies) #6 Mr. Black on 28 May 2003 - 12:15
Is it just me or is Microsoft releasing some really bad buggy patches lately?
#6.1 djze on 28 May 2003 - 13:40
Maybe winxp is too stable and the bad patches real intention is to correct that flaw
#6.2 whistlerxp on 28 May 2003 - 14:37
You just wait for Longhorn (lol)
(1 reply) #7 Eth3l on 28 May 2003 - 12:53
Yeah - which patch is it? I updated my mothers PC, and then the internet connetion failed! I want to troubleshoot it by seeing if this update was installed, and if removing it works!
#7.1 RangerLG on 28 May 2003 - 14:21
QUOTE
Microsoft hs confirmed that its Q818043 thats the probem

(1 reply) #8 DrunkenMaster on 28 May 2003 - 14:29
Oh, damn .... I should have read that before patching. You see Micr...

- CONNECTION LOST -
#8.1 Napalm on 28 May 2003 - 14:45
LAUGHING MY FU...

- WIT LOST -
#9 Sawyer12 on 28 May 2003 - 17:36
Hey they are talking about me. this patch made me format my brand new laptop again for the 5th or so time.
#10 ir0nw0lf on 28 May 2003 - 18:19
"Thanks" Microsoft! I've already had two customers who told me they got hit with this, they got mad and reformatted their hard drives and then couldn't reinstall Windows ('cause they are n00bs). Got to make some good $$$ off them for this.

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