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Haddad: Apple's future is the iPod

malebolgia   on 02 July 2003 - 18:53 · 46 comments & 2277 views

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Apple's iPod line will drive the company's growth, something that will be evident when the Windows version of iTunes 4 and the iTunes Music Store becomes available, Charles Haddad writes in his latest "Byte of the Apple" column for Business Week Online. Haddad says it doesn't matter how fast the new Power Mac G5s are. Though the Mac will keep improving, it won't set "the computing world on fire" nor will the Mac ever represent more than 3-5 percent of all computer sales.

"What I am saying is that Apple is at one of the most important turning points in its history," Haddad wrote. "It stands at the threshold of crossing over from cult favorite to household name ... Apple is making this crossing on the slender back of its little iPod. This portable digital-music player is at the cusp of doing for music what the original Apple did for computing in the late 1970s: setting the standard as the mass market for these players starts taking off."

The iPod will Apple's first successful product "not tethered to the Mac," Haddad opines. iTunes Music Store sales will increase by a factor of seven with the addition of Windows users, but Apple's real profits will come from sales of the iPods themselves, he adds. Predictions have iPod sales growing to 975,000 units in 2003 (and 1.25 million when Windows users come onboard), giving Apple 54 percent of the digital music player market.

News source: MacCentral


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#1 timbo3 on 02 Jul 2003 - 19:12
I'd buy an Ipod, but would we have to use that AAC format on the PC? I want mp3s! I hope the RIAA never releases the virus that wipes mp3 files off your hard disk.
(4 replies) #2 vetBroChaos on 02 Jul 2003 - 19:14
the ipod supports mp3s. please educate yourself before you post.
#2.1 timbo3 on 02 Jul 2003 - 20:24
I know the iPod supports them, but can you download them from the iTunes store? or will they be AAC with DRM of some kind.
#2.2 dp123 on 02 Jul 2003 - 20:53
And AAC is part of mpeg. What's your fear of AAC? It is simply second (or third, depending on how you cut it) generation mp3.
#2.3 antareus on 02 Jul 2003 - 21:52
They are AAC with the most human DRM we've seen yet.

And BroChaos: if we required people to know what they were talking about before they posted then you'd see very few comments made.
#2.4 Phillip on 04 Jul 2003 - 01:29
does windows media player support aac?
#3 tangoman444 on 02 Jul 2003 - 19:17
so does that actually mean itunes WILL be available on windows? hurray!
#4 vetBroChaos on 02 Jul 2003 - 19:19
um, i think that was confirmed several months ago.
#5 Jaz on 02 Jul 2003 - 19:21
this is true, i don't think Mac could of gone on for a lot longer with just the PC's, at least not with their current stratergy, if they became an enthusiasts PC brand maybe, witha bigger choice of CPU's mobos and all kinds of crap.

still i'd prefer a creative zen ove ran ipod, i don't find the ipod that good looking, well neither is the zen, but its cheaper
#6 macrosslover on 02 Jul 2003 - 19:26
it's just like gateway, Dell and HP have pretty much destroyed all of the other competition. Apple may always make money of their computers, but they will never reach the level of Dell and HP. while they may have alot of money in the bank, they still want to make a large amount of profit in any given quarter, and as long as pcs are cheaper in general they won't make the kind of money they need to.

and yes the zen is cheaper and bigger in terms of storage (yes it's physically bigger than ipod we konw ) sounds like the same story to me. if ipod was cheaper than zen i might get it, but i don't want small size that much, i'd rather have the cheaper mp3 player with bigger harddrive space, personally.
#7 lilmooonee on 02 Jul 2003 - 19:50
ive got an ipod and can say that the build quality is amazing...its size is great too as it can fit in almost any pocket..no problem. also it supports AAC which other mp3 players lack...and apple isnt afraid to add new features to existing hardware. so im waiting for nero 6 for HE-AAC and a new firmware from apple and ill be set
#8 ~~NeYo~~ on 02 Jul 2003 - 19:56
iPod is TOO Cool .. Too SIMPLE to use. It really is a care free "tool of life" for me. I take it with me EVERY day, and i never have NO hassle with it ... Piece of cake ...
#9 xStainDx on 02 Jul 2003 - 19:59
I love my iPod. I'm so thankful Apple decided to bring it to the Windows Platform when they did
(1 reply) #10 havyn on 02 Jul 2003 - 20:04
as other companies play catch up to the ease of use and featureset of the iPod, Apple should lower the price a couple bucks to make it even more obtainable. unfortunately, this is never their strategy and it will be the death of them. i own a new iPod and a 12" PB, as well as an original Mac from the 80s, but i honestly think their marketing execs are dumber than mud.
#10.1 dp123 on 02 Jul 2003 - 20:56
Uh, dude, they've already dropped $200 bucks (the 10G was $500 and is now the starter model at #300).

Marketing execs set the price of a product where you work? What dumber than mud company do you work for?
#11 nspeds on 02 Jul 2003 - 20:10
#6, I don't think they intend to become as large as Dell, Gateway, or HP. The intent of putting the G5 on the market was to satisfy Mac users about speed problems, not necessarely to keep up with the competition. Moreover, it raised a lot of publicity about the company, almost every other day I see people making threads, proud of their new Mac purchase, even though they weren't all G5s, their decisions were almost all influenced under the publicity of the G5 announcement. Finally, even if Apple does reach high market share, it would just be an unintended biproduct of their business plan, nothing more.

Apple's main competitor (imo) is Microsoft and the hardware manufacturers like AMD and Intel. Apple is already gaining OS popularity with Panther, and is also gaining HUGE hardware popularity. Also, Apple has a lot of backing from other people like Larry Ellison of Oracle who wants to Samurai-chop Gate's head off. When I look at Apple,I see a company that is completely turned around is now fully into "the new era of computing". This company, although not a big enough threat right now, could give its competitors a real run for the money in the future (albiet uninentionally). It would be good to note that at the point in which Microsoft, AMD, and Intel begin to get in a heavy competition, you will know that they are scared. After all, all things being equalled, if you are better and have no fear of your competitor, then why compete against it?

nd
#12 kairon on 02 Jul 2003 - 20:17
Apple's prices are fine if you really want the hardware IMO. And the money does help Apple to keep innovating. Long live Apple!
#13 RaWShadow on 02 Jul 2003 - 20:44
iPod ownz j00 aLL
(7 replies) #14 thurrott on 02 Jul 2003 - 20:48
So. Hmm..

Charles Haddad is an idiot.

Let's do some math. Apple sells about 1 million Macs a year at $1500-2000, on average.

Apple sells .. what? several hundred iPods a year? Let's say it's 1 million. But they cost $300-400 on average.

How many iPods would Apple have to sell to match its Mac sales?

More importantly, what does Apple do when the market for MP3 players dries up? I mean, eventually, everyone that wants one will have one, and other than bigger hard drives, there isn't too far we can go with these things.

Now some reality.

The reason Apple sells the iPod is to add value to the Mac. The reason Apple sells an iPod for Windows is so Windows users--99 percent of the world--can see how good Apple's products are. And maybe, just maybe, a small percentage of these people will be curious enough to look at--and buy--a Mac later on. That's how Apple wins.

Apple is a computer company. Sure, they've pretty much embraced the whole digital media thing. But they don't see iMovie, you get it for free with a Mac, and not vice versa. Everything they do is designed to sell more Macs. This, you see, makes sense.

Paul
#14.1 dp123 on 02 Jul 2003 - 21:00
"I mean, eventually, everyone that wants one will have one, and other than bigger hard drives, there isn't too far we can go with these things."

Stupidest comment made today. I love it when people say this sort of idiocy: "Everyone who wants one will have one." Hah!

So why do TVs, phones, cellphones, consoles, etc... still sell. Hell, everyone I know has more than one TV, in many cases 5, but MIRACULOUSLY TVs still sell.

Sorry for calling you stupid, pt, but you brought it on yourself.
#14.2 vetDazzla on 02 Jul 2003 - 21:00
But then that's totally ignoring the constant income from the iTunes music stores.
#14.3 dp123 on 02 Jul 2003 - 21:25
Haddad's an idiot? At least he can read:

"Apple sells .. what? several hundred iPods a year? Let's say it's 1 million. But they cost $300-400 on average." Haddad says that ONE store alone is selling a hundred a DAY. They just past the 1 million mark. The article includes projections of plus 800,000 this year and possibly as high as 1.25 million per year. So why are you purposefully being an idiot about "several hundred"?

Your snarkiness is lame and pathetic and idiotic.

"How many iPods would Apple have to sell to match its Mac sales?"

When did Haddad say that Apple's only product should be iPods? He doesn't suggest getting out of computers or anything else they are currently in. He is saying the ADDED revenue of this one product is what will save them, not G5s. Don't see where the idiocy is in that. It's pretty damn idiotic to interpret that to mean that he is suggesting not making computers.

But to answer your question: 1.25 million to 1.5 million would be very close to half a billion bucks. So, for any idiots in the room: 1.25-1.5 X 2 = 1 Billion dollars. So 2.5 million to 3 million a year. What's so insane about that number? Sounds like a reasonable chunk of a market which is still nascent. (And quite moist.)

"More importantly, what does Apple do when the market for MP3 players dries up?" You should already understand how assinine this comment is. Don't you, snarky little pt?

"The reason Apple sells the iPod is to add value to the Mac." But can you admit that 300 - 500 million in extra revenue ain't too shabby for a company that has survived on 1 billion a year in revenue for several years, yes? And that's just hardware. That doesn't include added revenue through the iTMS, accesories, and related purchases does it? So you already understand that Apple can potentially grow their revenue 30-50% in the next year, but Haddad's an idiot?

Uh, huh.
#14.4 dp123 on 02 Jul 2003 - 23:33
Let's continue on this IDIOCY trend since Paul Thurott seems to have gotten pretty quiet:

Where does Haddad say Apple should get out of the computer market? In fact, he says:

"Oh calm down. I'm not saying the Mac isn't a great computer and won't keep improving, if only incrementally. But it'll no longer set the computing world on fire. Nor will the Mac ever represent more than 3% to 5% of all PC sales."

Is that an idiotic statement? Is it idiotic to interpret this to mean that the iPod will REPLACE Mac sales? Yes.

Is it intelligent for a pseudo-journalist to call another journalist "an idiot"?

Not particularly.

"But they don't see iMovie, you get it for free with a Mac, and not vice versa."

See? Do you mean sell, genius? In fact, they do sell it.

What up, pt?
#14.5 thurrott on 02 Jul 2003 - 23:48
Apple's history is based around a simple notion: Getting easy-to-use computing to the masses. The iPod, again, is just another piece of that same puzzle. Apple would have to sell 15-20 times as many iPods per year as they do now for this business to come close to that of the Mac.

But then there's the margins. The margins on an iPod are small, and will get smaller as the competition catches up. Because Apple is the only Mac maker, they can keep the margins pretty high, though they can't now touch the margins they had in the late 1980's, thanks to Windows-based PCs killing that market.

So to address specific responses...

dp123. I don't come in here to be "a journalist." I come in here to be a human being, a tech enthusiast. I think Haddad is being silly here, sorry, and writing an article that he knows will cause debate, not because he necessary believes his own tripe, but because he's been away for a while and he wants to stir something up. Like I said, idiotic.

dp123 (#2) - People will eventually upgrade, sure. But it's unclear if the market for expensive MP3 players (a nicety) can replace PCs (a requirement). In any economic downturn, it's the trifles that go first. An MP3 player is a trifle. TVs are part of society. Things that shut you off from society (i.e. anything with headphones) will have more limited impact, naturally. Also, Apple isn't known as the low-cost, high quality portable electronics maker everyone knows about. That would be Sony. My guess is the big players will wake up eventually.

Dazzla - I think competition will eventually do to the iTunes Music Store what Windows did to the Mac. In other words, they will end up a bit player in a market they jumpstarted. Don't take this the wrong way: I have already purchased hundreds of songs from iTunes, and it works very, very well (though it has idiosychrasies). But Apple won't be the only player in this market.

dp123 (#3) - They just passed the one million mark AFTER BEING AVAILABLE FOR OVER A YEAR AND A HALF. That means they sold well under one million each year, or several hundred thousand, tops. I think that means I can read, because that's the figure I used, but I gave them the benefit of the doubt and used 1 million as a round number. They may (or may not) have been selling 100 a day at a certain store, but come on: Most of that is from the new models coming out. I'm sure sales have evened off nicely to a more typical mid-summer lull right now everywhere.

Oh, and...

I had a WONDERFUL hard drive crash and--after three hours on the phone with Dell support--figured out what it was. That's where I've been today. In hell. So in some ways, Haddad isn't an idiot, as he uses a Mac: My Mac came right up after the electrical issue that rendered my PC useless for a day. Go figure.



Paul
#14.6 dp123 on 03 Jul 2003 - 00:01
Again, where does he say the iPod is going to replace the Mac?

That is the simple question. Haddad isn't decrying any other initiative of Apple's.

He is saying the iPod initiative is more important than the impact of a G5 PowerMac. Simple.

And again I find your arrogance more idiotic than Haddad's simple position.

"I think Haddad is being silly here, sorry, and writing an article that he knows will cause debate, not because he necessary believes his own tripe, but because he's been away for a while and he wants to stir something up." Uh, huh. You've never done this before? Please! I guess you are idiotic and arrogant. And hypocritical.

"They just passed the one million mark AFTER BEING AVAILABLE FOR OVER A YEAR AND A HALF." So? The report was a projection for the coming year. I don't see 1 million in a year and a half, and the next year 800,000 to 1.25 million to be unrealistic.

"I'm sure sales have evened off nicely to a more typical mid-summer lull right now everywhere." So he points to an analytical report and quotes Apple and is an idiot. You PRESUME a lyrically idyllic "mid-summer lull" and are a genius? Whatever, pt.

I find your claims and corrections completely baseless.

And I didn't claim you came here as a journalist. I don't think you are one.



Last edited by 9953 on 03 Jul 2003 - 00:07
#14.7 thurrott on 03 Jul 2003 - 13:11
He says that the iPod will become so popular that, maybe, one day Apple will give people a free Mac with one. That's where. Again, the numbers don't bear out Haddad's point. The company made over $1 billion on Macs last year. How much did it make on the iPod? $160 million? Maybe? I'm too tired to look, to be honest.

It doesn't matter. If there's one thing I think we can all agree on, Apple doesn't have a reputation for making low-cost products and, ultimately, this market will indeed be defined by high-volum, low-cost alternatives. The future of the MP3 player isnt' the iPod, it's the iPod ripoffs that cost 1/5th as much as the iPod. The iPod, like the Mac, frankly, is a luxury item, and it's never--never ever--going to be high volume, or a market leader. Haddad says the iPod has "51 percent of the market" ("according to IDC" but that's actually not true; the iPod has 51 percent of the Hard drive-based MP3 market, but only a small percentage of the whole market.

dp123, let's not get mean here. I'm not trying to turn this into a personal battle. But this guy's comments are idiotic, as I said. The iPod is wonderful--I have one, and want one of the new ones--but, again, they're not a mass market item. And the iPod is not Apple's future. The iPod is just one of many devices that will connect to the Apple digital hub which, yes, will continue to center on the Mac.

Paul
#15 Major_Tom on 02 Jul 2003 - 20:52
"More importantly, what does Apple do when the market for MP3 players dries up? I mean, eventually, everyone that wants one will have one, and other than bigger hard drives, there isn't too far we can go with these things."

Easy, they come out with another, newer, bigger, better model.
(3 replies) #16 nspeds on 02 Jul 2003 - 21:35
Major_Tom, Paul meant that there is little room left for innovation in the iPod, so sooner or later the market for them well dry up.
#16.1 dp123 on 02 Jul 2003 - 21:56
And the fact is: there is plenty of room for innovation:

1. smaller and smaller form factor (not too much though because of screen size)
2. larger and larger capacity (useful as the functionality expands beyond music)
3. battery life (maybe even removable or piggyback, like cellphones)
4. bluetooth (for wireless headsets and remoting)
5. OLED display (for less power consumption, brighter displays, and color capability)
6. software interactivity, specifically music-related (cannot modify tags, playlists are limited, other editing and modification options)
7. more enhanced dock (allow mixing, advanced editting capabalities in iTunes)
8. enable continuous play (cannot achieve continuous play between tracks yet)
9. speech and other audio recording
10. other software enhancements (games, other apps, better connectivity and syncing)
11. potential to attach iSight and record video

Shall I continue?

And, again, since when does a market die with saturation? It doesn't. There are always new customers. Old players die. Better models with better features come out.

Is the claim that the music player market is to be saturated at 10 million users? 20 million? 500 million? (Apple's only sold 1 million and has 50% of the market.) Sounds to me like market saturation won't happen for another 10 years. Everyone drools over my Pod, but most people really won't see them as mainstream for another 2 or 3 years.

Last edited by 9953 on 02 Jul 2003 - 22:58
#16.2 thurrott on 03 Jul 2003 - 13:18
Sorry, but none of that is "innovation." That's all just obvious changes they could make.

BTW. The ability to record is actually built into the current gen. They just haven't added the front-end UI for it yet.

But anyway.

The innovative stuff is hard to see coming, but you know it when you see it. For example, the ability to stream songs from another Mac in the house, through iTunes, is quite innovative. That's an awesome feature, because it's really easy to use and you just know if we did it in Windows, Microsoft would be telling people how to set up file shares or something. Apple just gets simplicity.

Again, smaller sizes and bigger hard drives are not "innovation." They're just obvious product enhancements.

And on the "drooling" thing. Everyone drools over the Mercedes SLK too, but we all end up buying Corollas. There's a reason for that. Both cars get you from point A to point B, but the SLK is a bit too expensive for most people. Or more than a bit. The iPod is similar. I try to sell people on it, but virtually everyone who's asked me about portable music players recently has bought something like the Creative MUVO. "But you can put ALL your music on this thing," I tell them. Yeah. That's nice. The MUVO is $100. And so it goes.

Paul
#16.3 thurrott on 03 Jul 2003 - 13:20
And just so I'm clear. The market for overpriced MP3 players like the iPod will, yes, become saturated. Eventually, everyone who wants one will have one.

The wider market for "portable digital audio players" may never be saturated. Like you said, people buy lots of TVs. But people don't buy lots of 40" plasma TVs. Again, there's a reason: Cost. There is only a limited market for luxury items. That's why there are now low-cost Pocket PCs (albeit at the risk of diluting the market) and that's why you can now buy a server from HP for only $349. If you price yourself out of the market, you can only reach so many people.

On that note, Apple has *never* been successful selling a high-volume, low-cost product. Never. So the idea of a $150 iPod is fanciful, because a company like Sony or Creative has far more reach than Apple with consumers.

Paul
(4 replies) #17 kal-ky on 02 Jul 2003 - 21:43
If it doesn't have Ogg/Vorbis support I am not buying it!
#17.1 antareus on 02 Jul 2003 - 21:58
Looks like you won't be buying any portable player then.

Sorry but who cares if the codec is open source or not? Please don't bring up silly points like licensing fees or proprietary formats. If you have Ogg files then write a script to batch transcode them to MP3s as you copy them to the iPod. It is pretty easy to do.
#17.2 threedaysdwn on 03 Jul 2003 - 05:16
Except that MP3 quality sucks compared to better formats. WMA comes to mind.
#17.3 thurrott on 03 Jul 2003 - 13:27
WMA is one of those things I rally around too, but you'll note that MP3 has far wider acceptance in devices and applications.

So you have to adapt.

I have an iPod and, like many people, prefer to use WMA on the PC. So I have a collection of music I've ripped in MP3 as well, for use on the iPod. It's not elegant. It's not convenient. But hey, I'm willing to take that step in order to use the iPod. I suspect many people would not be cool with doing that.

Given the size and cost of today's hard drives, however, there's precious little reason to hang on to outdated notions about technological superiority. Unless you're a geeky audiophile, a 160 Kbps or 192 Kbps MP3 should be fine for almost anyone. As Yoda might say, "Size matters not."
#17.4 antareus on 03 Jul 2003 - 14:36
MP3 quality sucks? Maybe if you use crappy encoders at 128kbps like all P2P users do. Use LAME with the r3mix setting.
(1 reply) #18 Colonel Sanders on 03 Jul 2003 - 00:34
to mention an interesting fact that addresses some of the previous arguments: apple makes more money off each ipod than they do their computer systems.
#18.1 antareus on 03 Jul 2003 - 14:38
Talk about massively overpriced. They should get off their high horse and lower prices, but they won't because they're convinced they're the elite of computer manufacturers.
(3 replies) #19 nspeds on 03 Jul 2003 - 02:32
Half the "innovative list" you give me isn't really innovative anyways. Making things bigger and smaller in small leaps is nothing. Innovation is when I have say 8 hours of battery life on my iPod, and a new technique is devised for the next gen ones that give me 40 hours, not 10 hours. A leap from 8-10 hours is not innovation, its improvement.

I'll give you OLED displays, thats innovation, but please, making things 1 or 2 mm smaller or give the battery a minute of extra battery life is not. If you begin to call that innovation, then you might as well call all the patches that are released an "innovation". Just like with desktop computers, there is little room for innovation, fine, we keep getting faster processors etc, but nothing really new.

A company is responsible to constantly improving the product they release, and if Apple wanted to, they could end the iPod generations at this line. A company only innovates and updates their product lines when profit is involved.

Paul, I found the last part of your post to be quite correct. Most of the hardware/software developed by Apple for the Intel platform could be used (and is) as a mechanism to propel users towards the Apple platform, however, thats not really motive. Could it be at ALL possible that the motive is also... profit driven? I believe so. The fact that Microsoft compatible products drive people to the OS X platform is just an unintended biproduct of a profit driven venture, period. If the intent of such a system was purely to propel users to OS X, then Apple would be releasing a lot more software/hardware for the PC platform. Don't say there isn't any software/hardware to port, we have the new iSight along with iChat, iCal, iSync, iDVD.

Colonal Sanders, I find your post intriguing, you make a point but you don't eeven warrant it. Using pure guesstimation, the cheapest mac goes at around 899$ which is approximately 3 times the base iPod. Even if you divided the Mac Computer purchases by 3, it would still be more than the iPod profit because there are apple computers that go for 3299, and a fully loaded PowerMac will slam you down around 9,000$. This is where you make a huge flaw in argumentation, just because Apple SELLS more iPods than computers, that doesn't necessarely mean that they outproft the Apple Computers. Thats just like saying the iTMS sales outnumber the iPod sales, hence the profit is larger. Big flaw in your logic man, go read Kant.

nd
#19.1 macrosslover on 03 Jul 2003 - 03:07
i think sanders meant the profit margin is bigger on the ipod than on computers. and not many people are buying $9000 computers, so that's an extreme example. let's say they sell the ipod of 399, but it actually costs them 100 or less to make it, that's a huge profit margin. now on the computer side, they might sell a computer for 3200, but have a much thinner profit margin on it. overall obviously computer sales outprofit ipod sales, but i think sanders and this guy is saying if you take an ipod and compare it to let's say the cheapest Mac, then the profit margin is higher on that ipod than on the emac, because let's be honest the g5, 3200 and above computer isn't going to be driving wintel users in droves over to the mac side, so it's not going to make money for thme like a huge bunch of hardware that isn't tied to the mac hardware will.
#19.2 dp123 on 03 Jul 2003 - 07:28
eh, I didn't mean in any way this special sense people want to endow the word "innovation" with... The theory is the market goes dry because there's no room for more features, no improvement... So everyone is capable of producing the same product.

After three revs, the iPod is decent. It has many, many more things that can be added or improved (as mentioned) that haven't been thought of by other companies, but Apple has probably already tested most of them.

That's my point. Plenty of room for improvement. Apple has the lead, the mindshare, the market thus far.
#19.3 thurrott on 03 Jul 2003 - 13:12
It's more than decent. It's excellent. It's best of breed. It's also really, really expensive. More expensive than most people can deal with.

Sound like a Mac yet?
(1 reply) #20 threedaysdwn on 03 Jul 2003 - 05:18
I have the original 5GB iPod. It's extremely well designed. I actually like the mechanical wheel better than the new one. But my biggest problem with it is this:

It *only* supports MP3. Most of my collection is in WMA format.

Thus, since Apple has done nothing to expand the format support of the iPod, I'm forced to consider a Nomad Zen.

I may buy one very soon in fact and sell the iPod. It's a very good device and I really do love it. But as usual, Apple's own stupidity holds their product back.
#20.1 Spike101M69 on 04 Jul 2003 - 15:20
. . . .
(1 reply) #21 nspeds on 03 Jul 2003 - 13:16
Don't be so quick to label people as stupid, thats a procedural harm because it conflates desires.

Just because a company doesn't which to support another format, that doesn't make them stupid. If that were the case, I can go ahead and start vandalizing the MS campus because they dont support the Apple products anymore.
#21.1 thurrott on 03 Jul 2003 - 13:22
?

Microsoft supports Apple with Office (two new versions in the works), Virtual PC, MSN 8, MSN Messenger, and a variety of other products, including hardware.

I'm not quick to call Haddad an idiot, btw. I've been watching this buffoon for a long time. Does that help?

Paul

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