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Musicmatch tries to stay plugged into iPod

malebolgia   on 04 November 2003 - 17:04 · 30 comments & 670 views

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Musicmatch isn't quite ready to give up its ties to the iPod.

On Monday, the San Diego-based music software company sent an e-mail to its customers letting them know that, despite the arrival of Apple Computer's iTunes for Windows, customers can still use its jukebox program to connect to Apple's iPod. However, the message warns them that if they install iTunes, Musicmatch's connection to the iPod will be severed. "As a valued Musicmatch customer and iPod user, we want to alert you to a serious software conflict caused by iTunes for Windows," the company said in the e-mail. "Apple iTunes for Windows prevents Musicmatch Jukebox from working with the iPod by deleting critical files used by Musicmatch."

The software maker goes on to offer detailed instructions on how customers can uninstall iTunes and resume using Musicmatch. The e-mail is in response to Apple's move to supplant Musicmatch with its own iTunes software, which it released last month. Upon installing iTunes, customers are no longer able to synchronize their iPods with Musicmatch. Apple and Musicmatch were partners when the Mac maker first took the iPod to Windows, using Musicmatch's jukebox software to synchronize with the music player device. Not long thereafter, Apple revealed plans to adapt iTunes for Microsoft's Windows operating system. "Once they said we are going to be developing iTunes for Windows, we knew that we would be competing with them," Musicmatch spokeswoman Jennifer Roberts said. However, Roberts said the company did not expect that Apple would unilaterally disconnect its software from the iPod.

News source: C|Net News.com


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(3 replies) #1 ~~NeYo~~ on 04 Nov 2003 - 17:19
Even tho i know MusicMatch blows. I don't like how it appears Apple Sh!tted on them!
#1.1 xStainDx on 04 Nov 2003 - 17:25
Apple gave MusicMatch the license to let windows users work with their software. Apple can do whatever they want. I'm glad they did this. MusicMatch itself is a horrible way to use your iPod. I'm glad I removed it from my computer. I now use iTunes for Windows for my iPod its many many times better to sync with it than MusicMatch 7.5 or 8 ever was.
#1.2 Rudy on 04 Nov 2003 - 18:30
xStainDx: what about if MS would erase Firebird because IE is way better for webbrowsing?
#1.3 gameguy on 04 Nov 2003 - 18:50
that's not at all the same. IE "connects" to the web, just like iTunes connects to the iPod. microsoft doesn't own the internet, so they can't license access to it... if they did, they could license it to whoever they wanted.
(5 replies) #2 Kharhaz on 04 Nov 2003 - 17:51
Even so StainD, deleting certain files that music match uses(no matter what there uses are) is not acceptable.

From what I can see they still have the license, so what they did was wrong.

And I use Itunes, I love the music store(never used music match in my life rofl).
#2.1 dp123 on 04 Nov 2003 - 19:38
Dummy, Apple's license is surely based on bundling or other conditions that have run out.

Apple isn't removing code that allows MM to function. It is removing code they contributed to MusicMatch to allow it to function with THEIR product.
#2.2 Kharhaz on 04 Nov 2003 - 21:43
Even so again. Since you do not know the terms of the contract you can not even begin to say such a thing.

Plus, you can tell by the way musicmatch is acting. If there was a term in the contract stating that Apple can end this in the blink of an eye I don't think MM would be acting like they were just shot in the arm.

Last edited by 18278 on 04 Nov 2003 - 21:48
#2.3 dp123 on 04 Nov 2003 - 21:53
Why should I assume that based on MM's statement. I've heard more comments from Windows users saying they didn't use MM in the first place (they used ephPod and other shareware apps); theya re pissed to be getting this from MM. They are pissed that MM is suggesting uninstalling iTunes.

You also fail to address the fact that this doesn't disable MM's software or any functionality provided by MM. It only disables functionality put their by Apple.

I think it's much safer to assume this is entirely within Apple's right. Otherwise, MM wouldn't be sending emails. They'd be suing Apple.
#2.4 Kharhaz on 04 Nov 2003 - 21:59
You think MM even if they were able to win such a battle could even keep pace with apple in the legal department?

Yes yes yes, I hear that people think and know that MM "sucks" for syncing with the ipod. But that doesn't make what Apple did "right".


Without you giving me a print out of the terms of the contract stating that Apple can end it in a blink of an eye. I'm considering this converstation over.
#2.5 dp123 on 04 Nov 2003 - 22:23
ahh, so because MM sends email (a very legal and upstanding maneuver), it should be assumed they're right.

Because MM hasn't asserted any violation of a contract, hasn't asked Apple to change their code, and hasn't sued them, we should ignore that... and presume Apple is doing something wrong? Fck You!

Again, why do you keep ignoring the fact that Apple isn't removing MM software, isn't breaking MM software, isn't removing any functionality... they are simple uninstalling the functionality they provided to the product!
#3 Default Forum User on 04 Nov 2003 - 17:54
Funky Cow 23
(5 replies) #4 Ifoow on 04 Nov 2003 - 18:07
Apple is worse then Microsoft
#4.1 Rudy on 04 Nov 2003 - 18:22
WAY worst, i mean i never heard of MS deleting Mozilla when u upgrade IE....
#4.2 the evn show on 04 Nov 2003 - 18:35
True enough, but it certainly doesn't like the idea of me using something other than MSN Messenger. It starts up with outlook, it starts up on its own, it starts up for other users if someone else installs it, it hides the 'uninstall' option, and it seams to sneak itself back on in either service packs or in the 'cluster' of Windows updates that come along every month.


Are there any details on specifically how/when/why these files are deleted? This could just be a case of DLL hell on Windows acting up again.
#4.3 dp123 on 04 Nov 2003 - 21:55
Rudy, does iTunes delete MM? No.

does iTunes break functionality of MM? No.

does iTunes remove functionality added to MM provided by Apple through a licensing agreement? Yes.

Where's the fcking problem?
#4.4 shao on 05 Nov 2003 - 12:05
> does iTunes break functionality of MM? No.

apparently so. It breaks connectivity to the ipod. If you bought one of the first pc ipods before itunes came out chances are there was no other reason to have MM installed. I suspect MM paid money for this agreement, so they have a right to be riled that this functionality is broken and that iTunes has been "deleting critical files". The point is if this was microsoft that did the exact same thing people would be acting totally different. Quick, where's my lawsuit!
#4.5 dp123 on 05 Nov 2003 - 17:23
shao, please read. Apple added the functionality to MM. It's THEIR functionality. I'm sure there was an agreement, which makes me beleive this is perfectly legal. Otherwise, MM would be saying Apple violated our agreement, we are talking to lawyers, we have field a suit. Instead they send emails.

And by the way, Apple is probably the one who paid. Not MM.
#5 thornz0 on 04 Nov 2003 - 18:11
ive never liked musicmatch, but it seems pretty rotten of apple (no pun intended) to sabotage musicmatch like that. Seems a bit off to just remove files from somebodies system
(3 replies) #6 fpistong on 04 Nov 2003 - 19:06
Every time I start iTunes on pc1, the internet connection on pc2, which uses the INTERNET CONNECTION SHARING from pc1, drops out. If i then close iTunes, pc2 has internet back again!
When I take a look at pc2, while running iTunes on pc1, it looks like iTunes on pc1 is trying to connect to pc2, as if it was the internet or something, which is why pc2 can't get no internet no more.
pc1 has 2 NICs, 1 for internet and 1 for sharing it to pc2. I think iTunes is confused by those 2 NICs.
I also tried disabling the iPodService, but it still won't work.


By the way, if you haven't got an iPod, I think you should disable that service, for it uses only memory. Disabling this service doesn't have any effect on the internetconnection-problem.


The weird thing is that when I tell iTunes in the Preferences not to connect to the internet at all, it still has the stupid problem goin' on! Isn't that suspicious?

So girls and boys , are any suggestions to solve this problem? otherwise it's just iTunes that sucks I think.
#6.1 fpistong on 04 Nov 2003 - 19:07
pc1: PIII 933 Mhz, 512 MB RAM, WinXP (has Musicmatch & iTunes installed)
pc2: PII 300 Mhz, 320 MB RAM, WinXP
#6.2 fpistong on 04 Nov 2003 - 19:13
MusicMatch uninstalled on pc1, still no internet...
#6.3 Rudy on 04 Nov 2003 - 20:02
i have the same problem but with Shaeraza....but it also effects the pc running shareaza, it can only go on shareaza and no IE no messenger everything else is slower than 28k.....BUT shareaza is doing fine
#7 RickF on 04 Nov 2003 - 20:06
iTunes > * > MusicMatch
(5 replies) #8 ImOnTheGoodFoot on 04 Nov 2003 - 22:24
ha, that kicks. Apple made it so iTunes will delete Music Match's files. Awesome. MusicMatch sucks so hard.
#8.1 norky on 04 Nov 2003 - 22:46
lol, you're all the same ones that bitched that aol shuts off a useless ms service, but when a program you use sabotages one that you think sucks, it's ok. what a bunch of hypocrites.
#8.2 AnotherOne on 04 Nov 2003 - 23:02
Good for Apple.

I can't say I'm sorry about Musicmatch being burned like this. They burned me with of two "lifetime upgrade" purchases that allowed me to upgrade NOTHING. That is bad enough but just try to contact them for service and you'll really wonder how this company has made it this long.

Now that MM is out of the picture I might just go out and pick up that iPod I've been wanting.

- ao
#8.3 fpistong on 05 Nov 2003 - 02:44
ever since version 8 MUSICMATCH sucks

it isn't crackable anymore or at least not descent. i hate those programs.

iTunes is free!
#8.4 Eduardo on 05 Nov 2003 - 12:27
I agree that MM sucks, BUT remember that Apple choose them to make the IPod conection. So, IMHO, they have no rights to delete some files.
#8.5 dp123 on 05 Nov 2003 - 18:50
Eduardo, they worked TOGETHER to build the connection. The greater contribution being from Apple, I'm sure, since they probably gave ZERO access to MM to their code and device.

MM didn't do sh1t but agee to allow a connection from MM to the iPod.
#9 mipra on 07 Nov 2003 - 02:15
This is gonna be great

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