Neowin.net

Hewlett-Packard Co. on Tuesday said Jeff Clarke, the head of global operations and the former chief financial officer of Compaq Computer Corp., resigned, effective immediately.

Clarke, who worked on the integration of HP and Compaq ahead of the controversial merger last year, was considered by some investors as a potential successor for the CFO position at HP, which is held by Bob Wayman.

"Clarke's resignation was mutually agreed to and was appropriate," HP said in a statement.

Clarke is one of several high profile executives that have left HP in the past few months. Nokia, the world's largest mobile phone maker, on Monday said that Mary McDowell, who was most recently head of strategy at HP, would lead its enterprise business unit.

News source: Forbes - Hewlett-Packard says Clarke resigns

The problem, he says, is that the Dell call center is in India.

"They're extremely polite, but I call it sponge listening—they just soak it in and say 'I can understand why you're angry' but nothing happens," Kronk said.

Kronk has been credited for the second computer, but still faces late charges on a balance he said he never owed.

"Every time I see a Dell commercial on TV, I just cringe. They make it sound so easy and it's been a nightmare," Kronk said. "I even said to them once that I'd like to speak to someone in the U.S. They gave me a number but it's a recording and I can't speak to a human being."

In afternoon trading on the New York Stock Exchange, Dell shares were up 67 cents, or nearly 2 percent, at $35.19.