Dell says it has a fix for a driver problem that has some of its customers' flat-panel screens drawing a blank.
Some people who purchased a Dell Optiplex or Dimension desktop PC with a Dell UltraSharp digital video interface or DVI-capable flat-panel displays have reported that the monitors refuse to work after a while, when used with the DVI interface. Dell spokeswoman Mary Fad said on Friday that the company believes that the software drivers for certain graphics cards may cause the problem. Drivers are software that allow hardware such as a monitor to communicate with an operating system such as Microsoft Windows.
Dell prides itself on customer service. However, from time to time, the company has problems with its systems. Often it fixes them using software updates or replacement parts. Last year, for example, Dell launched a service campaign to replace motherboards in nearly 20,000 Inspiron notebooks. The fix involves updating the affected PC's drivers and resetting the monitor's EDID, or extended display identification data, which contains the settings for the monitor. When the EDID is corrupted by the driver mismatch, it can cause a display not to work, according to Dell.
News source: C|Net News.com
Some people who purchased a Dell Optiplex or Dimension desktop PC with a Dell UltraSharp digital video interface or DVI-capable flat-panel displays have reported that the monitors refuse to work after a while, when used with the DVI interface. Dell spokeswoman Mary Fad said on Friday that the company believes that the software drivers for certain graphics cards may cause the problem. Drivers are software that allow hardware such as a monitor to communicate with an operating system such as Microsoft Windows.
Dell prides itself on customer service. However, from time to time, the company has problems with its systems. Often it fixes them using software updates or replacement parts. Last year, for example, Dell launched a service campaign to replace motherboards in nearly 20,000 Inspiron notebooks. The fix involves updating the affected PC's drivers and resetting the monitor's EDID, or extended display identification data, which contains the settings for the monitor. When the EDID is corrupted by the driver mismatch, it can cause a display not to work, according to Dell.
The 32 bit version supports Drag&Drop from and to explorer/desktop, delete to the recycle bin, and Explorer style context menus/property sheets. FTP servers on the Internet can be accessed like local drives.A configurable directory hotlist (bookmarks) and history list make directory navigation easier.
The sync function allows to synchronize two complete directory trees, and the compare function shows the difference of two binary or text files highlighted side by side. The new parallel port connection works between any combination of Windows 95/98/ME, Windows NT 4, Windows 2000/XP, Windows 3.1 and even DOS through a separate server.
NOTE: The update is still free for all registered users (also of Windows Commander)
What's New in This Release:
- Fixed: With file panels above each other, the mouse wheel may have scrolled the wrong window
- Fixed: Ctrl+Q on drive in "My Computer" turned off quick view permanently

And they couldn't get the user to do this?
Honestly.....
I mean I love dell, they are my fav company, good systems at very good prices. But I just wish they'd get that fixed, it doesn't happen consistantly either... so it gets hard to reporduce the glitch.
Hehe, yeah...
Please, Dell has one of the worst customer service and billing departments around. I sent my payments in 6 months straight and they cashed each one yet had the audacity to harrass and send me to collections. When I faxed them the cashed check receipts, the guy said "mistakes happen, so we hope you dont hold it against us and continue to purcahse our products in the future." Sure Ill get right on that one ... NOT!
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