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IT Managers: Windows XP Update Not a Priority

configure   on 06 August 2004 - 03:31 · 32 comments & 5792 views

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Thanks Tech001101. Hype and deployments should never be mixed to achieve a recipe for avoiding disaster. Sophos told eWeek that they, unlike most home users, are not eager to deploy XPSP2 and here's why.

Microsoft may have delayed Windows XP Service Pack 2 yet again this week, but IT managers are, in any case, not exactly champing at the bit to roll out the security-oriented update.

The most eager IT departments contacted by eWEEK.com said they would deploy SP2 only after extensive testing. Others said the update was not a priority or they weren't running Windows XP in the first place. Despite the hype around SP2 and the expected benefits, IT managers said the difficulty of the installation process means they are taking a gradual approach.

"Sooner or later Sophos will have to roll out Windows XP SP2—it's just not something we consider a very high priority presently," said a representative of U.K.-based Sophos Antivirus. "We will only do it when we are confident the time is right and we can do it properly."

This caution is exactly what Microsoft says it has been trying to impress upon customers. "Enterprises should approach their deployment of Windows XP Service Pack 2 with the same rigor as they do any normal operating system software rollouts," said Windows client product manager Janet Gibbons. "We advise testing SP2 in a nonproduction environment and working with Microsoft or its partners to plan its deployment around their networks."

She confirmed that SP2 hasn't yet been released to manufacturing, but said Microsoft is still "on track" for an August release. The company had hoped to wrap up work on SP2 this week but decided more work was needed to ensure quality. Most recently the update was delayed from June to July and from July to August.

View: The complete article at eWeek
View: Neowin - Windows XP SP2 Delayed...again
News source: eWeek


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For more details on the Premium Pack, go to the official Madden NFL 2005 Web site. The game is set to ship August 9 for the Xbox, PlayStation 2, GameCube, Game Boy Advance, and PC.


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Post a comment · Send to friend Comments · There are 32 additional comments
(1 reply) #1 kainashi on 06 Aug 2004 - 03:35
well, it's a priority for me.
#1.1 chacho on 06 Aug 2004 - 17:24
QUOTE
Sophos told eWeek that they, unlike most home users, are not eager to deploy XPSP2

yes, we know.
(1 reply) #2 chAos972 on 06 Aug 2004 - 03:40
Our school isn't gonna deploy it anytime soon.
#2.1 leojei on 07 Aug 2004 - 05:30
woot? your school is using XP? damn my school is still using NT4!
(2 replies) #3 SchVanZ on 06 Aug 2004 - 03:52
QUOTE
"Enterprises should approach their deployment of Windows XP Service Pack 2 with the same rigor as they do any normal operating system software rollouts,"

Amen to that. My company will be very busy helping our customer base plan for, test, and roll-out this upgrade. I impress upon everyone I can the fact that this is essentially an OS upgrade, and not just a service pack. That said, I still think many businesses will be upgrading more quickly than this article leads us to believe.
#3.1 Mattimeo on 06 Aug 2004 - 04:11
I couldnt of said it better.
#3.2 noyb on 06 Aug 2004 - 05:01
For reasons such as this http://www.internetnews.com/security/article.php/3390031 i personally would advise caution
#4 BigBoy on 06 Aug 2004 - 04:00
Well, not surprising. At least you would hope that they would want to test this well.

I think Microsoft is going after consumers mostly with this, as your average corporate desktop is in more secure environment and presumably better managed environment security-wise than your average consumer PC.
(5 replies) #5 episode on 06 Aug 2004 - 04:01
And this is why people release 8 versions of the same virus and it still goes around on the web.
#5.1 configure on 06 Aug 2004 - 04:09
SP2 doesn't introduce any patches that weren't already available for downloads seperately :/
#5.2 Betaz on 06 Aug 2004 - 05:05
No, but it includes an improved firewall, improved code for updating windows, and better monitoring of your system's security. This will all help cut down on the viruses, especially the new firewall and having it on by default.
#5.3 tapo on 06 Aug 2004 - 05:37
Why not just turn the firewall on yourself, and set Windows to update automatically? All that SP2 seems to do is have a nagging icon in the taskbar, and make ActiveX controls a pain to run (which, IMO, is a good thing. but firefox should be considered instead of IE).

The fact that it fails to boot on 3 out of 5 computers and has been delayed thrice due to quality control issues makes me think that there is more risk to installing it then possible benefit.
#5.4 WindowsNT on 06 Aug 2004 - 05:45
Tapo: yes if we wanted to we could enable it, but the fact most idiots seem to be unable to do that thus causing virus outbeaks and being subjected to RPC type viruses like MS Blast and not bothering to update antir-virus software or even install one.

it's all fine you saying that but the dumb home users dont bother so need to be forced, and MS is heading in that direction it seems and about time.
#5.5 tapo on 06 Aug 2004 - 09:00
I'm not talking about home users, I'm talking about rollouts of SP2 in a business, where you can manage the computers directly.

Home users would benefit from SP2, but that would require them updating their system in the first place.
(1 reply) #6 noyb on 06 Aug 2004 - 04:26
I for one am going to wait a while to update, my systems are pretty secure i only use email on my Mac's, i don't use any BT or filesharing programs and i have both software and hardware firewalls to keep the nasty bugs out. My main concern is the horror stories im hearing about application compatibility, so even though i doubt any of my stuff would be affected ill still wait it out.

Note: Yes I know im a coward and you have every right to call me one, just don't go overboard
#6.1 diamonds on 06 Aug 2004 - 11:43
COWARD
#7 MitchShrader on 06 Aug 2004 - 05:02
Win2k autopatcher will be out before XP SP2, perhaps? Gosh, I just love a tight race.
#8 mram on 06 Aug 2004 - 05:07
Honestly, this is a non-event... not the release, but the news article. Every patch should be rigorously tested. Considering the changes in functionality with SP2 there are some significant issues to test against.

Having said that, my company is setting a mandated deployment date of about 2 months out to determine upgrade viability. In short, we're definitely going to deploy this update; it's really just a matter of meeting the prerequisites (app compatibility, etc). I'm sure any good IT dept would do the same. It's just a dfferent issue with this update, as it changes so many things at once.
(3 replies) #9 Betaz on 06 Aug 2004 - 05:09
This is pretty sad to read. Anything like this should be of utmost importance to everyone. Isn't it just great to hear an ANTIVIRUS company... of ALL companies tell use it's not that important to them. I guess that's why I would never use their software on my system. If they can't be bothered to keep themselves secure why should I trust what they make?

Anyway, it looks like some people need to be whipped into shape/fired, whatever. This is a huge service pack, without a doubt the most important one MS has ever made. I love how everyone bitches about MS's security and then says "Meh, we'll update our computers when it's convenient to us, it's not important." Nice...

Edit: Let me just clarify, I strongly agree with testing any service pack before mass-deploying it on all your systems, that's fine, but that needs to be a BIG project with this service pack. The thing that annoys me is saying upgrading to SP2 "isn't important".
#9.1 Jon on 06 Aug 2004 - 08:26
What exactly is so important about it to an enterprise that already has local AV scanning, HTTP gateway AV scanning, email gateway scanning, probably local personal firewalls on high risk (VPN/RAS) machines?

A corporate environment is not a home pc.
#9.2 Digital Punk on 06 Aug 2004 - 10:25
Exactly! And its not like all the corps running Win2K are gonna become insecure and unreliable all of a sudden cos they've not got XP and sp2 running.
#9.3 Betaz on 06 Aug 2004 - 17:04
Don't mistakenly think that just because they are a big corporation that they are completely secure. I know many corporations that I have been to who has had no security at all on their computers. It amazed me at the time that a company could be so irresponsible.

The bottom line is that this update needs to be installed on EVERYONE's computer, home users, corporate users, it doesn't matter.
(2 replies) #10 zeebaf on 06 Aug 2004 - 05:29
Order Windows XP Service Pack 2 on CD

http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default810.mspx
#10.1 Jedimark on 06 Aug 2004 - 10:59
Is this working for anyone at the moment?
#10.2 Trajik 2600 on 06 Aug 2004 - 12:38
Nope.. I pick USA, English, click Order and the next page never comes up. I'll probably be burning my own for my family/friend rollout anyway
#11 noyb on 06 Aug 2004 - 05:30
Of course an AV or security company is gonna try and ween off any excitment regarding something like SP2 its not in their intrest to support such a thing. Its windows flaws and security failings thats brought them so much money. Put it this way when a virus makes the news and the presenter shows some poor sucker saying hes lost some data or its caused mass disruption to his firm, what do you think the guys at Norton are thinking...

1) That poor soul, i really feel his pain.
2) Looky looky we have a new customer.
#12 dyreryft on 06 Aug 2004 - 07:22
I will NOT be rolling it out as soon as possible in my work place as I have to test it to see that it doesn't conflict with any settings/programs that we currently use on our network.

Installing this thing on one computer is fine, installing it on a large network and not running into issues is just dreaming.

I have to agree with this article.

We have to many older applications that might just not work with this Service Pack for me to just jump in and deploy it straight away. If I deployed it as quickly as possible with out extensive testing and those applications don't work after, it would mean I would lose my job, simple as that.

Besides its taken long enough for this Service Pack to come out as is, it can wait that bit longer to be installed on my machines while i test the thing.
(1 reply) #13 dotRoot on 06 Aug 2004 - 07:37
Well first off I wouldn't want patches or SPs installed right after release on a corporate network without being tested. Secondly a smart IT person can't just rely on patches in the first place. They must rely on keeping the network secure by other means as well. That includes keeping up with current exploits and filtering it out. Patches do not come out fast enough to ward off the first barrage of exploits (which is of course understandable) and also personally I try to build a secure network that doesn't HAVE to rely on patches in the first place. There are sometimes exceptions, but for the most part windows update (if its a windows or hybrid network with windows boxes included) then windows update can take the backseat to more important security measures.
#13.1 Sub on 06 Aug 2004 - 23:20
I agree.

If your a system administrator, and you have a Blaster, Sasser or any other type of work hit your network within the last 2 years, please step down from your position.
#14 Randall_Lind on 06 Aug 2004 - 10:43
I bet September it will be release I bet they will not get it out this month. Since it not important why should MS rush. Why did MS stop work on LongHorn and put people on SP2? After all it's not a important update.

So they stop work on LongHorn and delayed it longer saying they wanted to get SP2 done for a non important update. Trustworthly computing sucks if this is the way they try to get people to trust them. Scareing people about secuirty then at the last mintue say it not important to update so delaying is no big deal.

However Bill Gates tells AP different story. "If we weren't viewing this as such a key priority, then we wouldn't be giving it away as a free thing," Gates said in an interview with The Associated Press.





Last edited by 50903 on 06 Aug 2004 - 10:59
(1 reply) #15 Magallanes on 06 Aug 2004 - 14:25
Many serious IT used Win2k rather WinXP so don't care about XP. In fact, i have many dells and some came with xp, i downgrade to 2k and they work quite better.
#15.1 chacho on 06 Aug 2004 - 17:26
agreed

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