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Blogger Fired, Sparks Online Fiasco

Mr magoo   on 09 February 2005 - 19:51 · 33 comments & 6944 views

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A variety of news outlets are reporting the departure of Mark Jen from Google. Jen, previously a member of the Adsense team, left Google earlier this month; a Spokesperson for the company confirmed the tale telling C|net News that "Mark is no longer an employee at Google".

His departure relates to one of the nine posts made on his blog, about Google's benefits and finances. Widely perceived as one of the best places to work in the world, Jen described Google's benefits as "thinly veiled timesavers to keep you at work" and suggested that "Microsoft's health care benefits shame Google's relatively meager offering". He later removed the content, adding that he "goofed and put some stuff up on my blog that's not supposed to be there. nothing serious and they didn't ask me to take anything down (even the stuff where i'm critical about the company)". For the full content of his now edited blog, see here.

What's sparked such online interest is the idea the online angel Google has fired a blogger; this is, after much speculation, now certain. Unfortunately for him, he is now one of a handful of bloggers who have experienced the effects of being too honest about a company. Unsurprisingly, IT firms are more than happy for employees to rave on blogs about their products and how great a place it is to work, yet less amused to find them talking about company benefits or finances. One can't but wonder how happy Microsoft would be if blogger-in-chief Robert Scoble were to talk about the company in a distinctly negative light.

Yet, this incident aside, the bottom line remains: although bad news for the company, one must judge Google not by their PR machine or their individual employees, but by their products. Google is still number one in the market, and continues to launch new and innovative products. This is probably Google's first PR 'incident', and it's really no surprise the competition is latching on to it. Bloggers need to remember that content posted online is just that - public domain, and content has consequences as this site has learnt on many occasions. Google has yet to comment publicly on the issue.

View: Jen's Blog | Discussion
View: Blogger : How Not To Get Fired By Your Blog


"So i happened to look over my finances this past weekend and i realized something: i'm broke. which is odd, because i had a bunch of liquid capital in my checking account last time i checked, and now all of a sudden i have nothing.

i realized the root problem was that google's relocation process requires the employee to pay all the expenses up front and then get reimbursed for them later. that means you have to cover an apartment hunting trip, your final relocation, lease termination fees and temporary housing expenses all in advance. not to mention that they don't pay out your signing bonus and relocation money until your first paycheck (which i haven't received yet). finally, add in the fact that i had to put down two months rent as a deposit for my new lease, and i'm flat broke.

on the plus side, this first paycheck is going to be huge... (which unfortunately means i'll probably end up getting taxed huge on it. doh!)

which led me to thinking about the "benefits" package at google. as i thought about it, i realized that most of the "benefits" actually seem to be thinly veiled timesavers to keep you at work. take for example: free lunch and dinner. now this one is an awesome value proposition for google; i'm not exactly sure why other companies don't also recognize the value and join in. consider this: it probably costs google a maximum of $3 per employee for lunch and $5 per employee for dinner. so that's only $8 per day, but if you think about the fact that the employee now probably only takes a half hour lunch break and also stays late working, the company actually realizes far more than an $8 gain in employee output. not to mention that most people think this is a great "benefit" and google gets a ton of positive press on it. in short, this "benefit" is designed benefit the company, not the employee.

then look at all these other fringe "benefits": on-site doctor, on-site dentist, on-site car washes... the list goes on and on with one similarity: every "benefit" is on-site so you never leave work. i'm not going to say this isn't convenient for us employees, but between all these devices designed to make us stay at work, they might as well just have dorms on campus that all employees are required to live in.

next, let's look at the health care benefit provided. arguably, this is the biggest benefit companies pay out for their employees. google definitely has a program that is on par with other companies in the industry; but since when does a company like google settle for being on par? microsoft's health care benefits shame google's relatively meager offering. for those of you who don't know, microsoft pays 100% of employees' premiums for a world-class PPO. everything you can possibly imagine is covered. the program has no co-pays on anything (including prescription drugs); you can self-refer to any doctor in the blue cross blue shield network, which pretty much means any licensed professional; and you can even get up to 24 hour-long massage sessions per year.

lastly, google demands employees that are 90th percentile material, so what's with the 50th percentile compensation? the packages would've been decent when the company was pre-IPO, but let's be honest here... a stock option with a strike price of $188 just doesn't have the same value as the ones of yesteryear. even microsoft adjusted their base salaries to 66th percentile years ago when it was clear that their stock options weren't as much a part of the total compensation package as it used to be. for a post-IPO company like google, it only seems fair that they adjust things accordingly.

all in all, despite these rants, i still chose to come to google. the work environment, projects and risk/reward equation were all more enticing than up in redmond. but just like when you look for apartments in SF, no option is ever perfect. " (from here, mirrored at Bloglines)

Post a comment · Send to friend Comments · There are 33 additional comments
(1 reply) #1 M2Ys4U on 09 Feb 2005 - 20:04
Interesting
#1.1 Black on 11 Feb 2005 - 01:31
Yeah very, it's hard to draw a real conclusion though - he may of been fired for just not fitting in of which his blog was just a symptom. On the MS point I have to say I am constantly amazed with what Scoble gets away with - I mean last month he was saying that they should ditch Media Player 10 and give the job to somebody else I bet he's been knocked off a few people's xmas card list for that one.
(1 reply) #2 Sushubh on 09 Feb 2005 - 20:08
ermm. this is bad publicity for the company.
#2.1 Fanon on 10 Feb 2005 - 14:53
Can't blame the company; the dude was stupid enough to write about it...
(1 reply) #3 neithian on 09 Feb 2005 - 20:11
lol Google employee darma!
#3.1 McG on 09 Feb 2005 - 20:49
Google employee greg.
(5 replies) #4 roxics on 09 Feb 2005 - 20:13
I'm going to have to take Googles side on this one. It's bad PR to have your employees running around talking about how bad their benefits are. Especially on the internet in a public forum (blog). It would be different if say he had the post locked so only close friends can read it. But to get on the internet and publicly talk crap about the company you work for, you're just asking to get fired. If it were my company I'd fire him too.
#4.1 bangbang023 on 09 Feb 2005 - 20:19
But it's his right to complain and say what he wants. Maybe he should have done it more maturely and taken it up with management directly, but I don't see anything wrong with what he did. Maybe instead of firing him, the company should have rethought their system. Hell, on my blog, I bitch about Best Buy all the time, but, then again, it's only after my complaints at work get nothing done.
#4.2 vetMr magoo on 09 Feb 2005 - 20:20
Thats a fair point, but he even admits to signing Non-disclosure agreements (aka NDA) on his blog; breaching these is grounds for dismissal.
#4.3 Jugalator on 09 Feb 2005 - 21:50
QUOTE
But it's his right to complain and say what he wants.

If it's about company details, how they treat employees?
Well you're on thin ice in that case.
Yes, it's his right to do that if the NDA doesn't say it isn't.

But it's not a human right or a part of freedom of speech to ramble on about whatever without getting fired.
#4.4 Treefrog on 10 Feb 2005 - 03:12
It might well be "his right" to talk about it, but it's totally unprofessional, and Google had every "right" to fire him over it.
#4.5 Fanon on 10 Feb 2005 - 14:56
QUOTE
But it's his right to complain and say what he wants.
Aye, it is; but Google had the right to do what they did, too. You can say anything you want, but you better understand that there are consequences with every action and accept them.
#5 doubledragonxz on 09 Feb 2005 - 20:45
The thing I perceived after reading his recents blog posts, was that he was comparing (maybe not intentionally) Google vs Microsoft in the work context, which of course, can ring the bell of loyalty on his boss or his superiors (no to mention revealing sensitive data about G). Im gonna go with google on this one too, after all, he was aware of what he was getting into, as he wrote in the blog.
#6 Gowcra on 09 Feb 2005 - 20:58
Im confused. What happend?
#7 Ikshaar on 09 Feb 2005 - 21:11
QUOTE
But it's his right to complain and say what he wants.

Well not so much if he signs an NDA and violates his contents... imagine, I work in a hospital, it would be obviously unethical to blog about patients. So I am not going to cry on that one...

If you want to blog, write about fishing experience, and philosophy about after-life....
(1 reply) #8 suprfli on 09 Feb 2005 - 21:14
benefits as "thinly veiled timesavers to keep you at work

this guy must be an idiot or very naive. does he really think that companies in the US give their employees great benefits b/c they want to be nice people? let's get real. companies that give their employees more liberal benefits expect that the employee will be able ot stay longer at work. i've read about companies helping w/day care, dry cleaning and travel services. they do it so you don't have to go run errands or you aren't making phone calls and focusing on things other than work. for any person who works a minimum of 8 hours and potentially 10-12 on some days how much of that time is productive? google was just being smart and this guy isn't very...
#8.1 Treefrog on 10 Feb 2005 - 03:15
I agree. The benefits sound cool to me. I mean, it's not like you can't go out somewhere else if you want, but the option is there. I sure wouldn't complain if somewhere I worked offered free lunch, I'd probably use it most of the time, but then there's also plenty of times when I'd just want to get the heck away from the place for a while.
#9 Jugalator on 09 Feb 2005 - 21:49
QUOTE
Unfortunately for him, he is now one of a handful of bloggers who have experienced the effects of being too honest about a company.

Too "honest"? Well, that's one way to put NDA violations...

I don't think there's much to see here; it's the regular net effect of violating an important contract you've signed when you got employed.

And no, it's not in his right to complain about what he wants if it boils down to mentioning details about exactly what his company does for their employees, etc. At least not if the NDA said so. Jeez, if he didn't agree with Google's terms, he should just have not started to work there. A mystery to me why he immediately, right after getting employed, started doing these things. This is basically the same thing as when Microsoft fired a guy for leaking pictures onto the web when they supplied Apple computers to a Microsoft campus. It's simply putting the company in negative light and they can't allow these things to go on forever. Well, they could, and they will, but not when their own damn employees do it.

Sure, it may give Google a bit of bad PR but probably estimated to be less than having this guy keep rambling on, possibly about even more controversial matters.

Oh, and what are the massive blog quotes doing in the news article?
Just link to his blog? Oh wait you did already.

Last edited by 21023 on 09 Feb 2005 - 21:58
#10 nic on 09 Feb 2005 - 22:22
If he is violating a contract he signed by posting information on a blog, then he deserves to be fired. I'm pro freedom of speech, but if an employee is causing his employer profit loss or lowering other employee's moral about the place then It is the employer's right to fire them.

maybe i'm a bit cranky today, but... To those posters that keep posting meaningless comments to these new stories like "Interesting" please read:
For clarity we show zero tolerance for spam, advertising, useless and off topic comments, raising post count, warez (links) & cracks and aiding this; requests or posts that discuss circumvention of protection mechanisms, racism, threatening (citing), victimization or hateful posts that incite flaming or similar, & bypassing our word filter.

Just MO.
(1 reply) #11 wooyayhoopla on 09 Feb 2005 - 23:28
if I was lucky enough to work for a company like google, i'd learn to keep my big mouth shut and enjoy it.
So well done Mark, you idiot. Good luck getting that money back from the apartment.
#11.1 creamcrackered on 10 Feb 2005 - 00:08
damn right
#12 animepenguin on 10 Feb 2005 - 00:36
He screwed himself, now he's got a lease and didn't work long enough to even collect unemployment.
#13 KXM on 10 Feb 2005 - 00:56
Good for google, this guy sounds like a jack-ass.
#14 GAM on 10 Feb 2005 - 02:26
Looks like both Google and the blogger are losers in this case. The funny thing is that Microsoft seem to be the "winner" here.... ;-)
#15 DrunkenMaster on 10 Feb 2005 - 04:37
I agree with Google 100%.

I admit I rant about the company I work for presently. Its kept within the confines of co-workers in a positivie way ... and sometimes in a more negative way (but never the company sucks) with some trusted co-workers after work. We all do it. I think we all do it, just never in earshot of the general public.

Mark Jen, did this so virtually everyone will hear it. By publishing on a blog there is the possibility that investors will read it and the media. Bad move pal. And he works in a marketing position withing the company. He should have known better.

Besides, as a Google employee his first responsibility is to the shareholder. Disclosing this type of information does not do them a favor. Keep it within your company or complain to the manager.
#16 SquareSoft0 on 10 Feb 2005 - 07:23
What an eerily civil comments section... maybe... too civil...

Yet another person who agrees with Google in their decision, this guy is in clear violation of his contract and general common sense.
(2 replies) #17 BlazingTech on 10 Feb 2005 - 08:12
Absolutely not. Should you be considered in violation of your contract and fired if you go to a bar and bitch about your boss at the end of a long day? Is what he did really any different? Its not as if he released sensitive product information, or secretive financial details.

What on earth is wrong with you, the right of free speech, which includes the right to complain about your job, is a fundamental right of ours. Google really has screwed up on this one.
#17.1 Briatic on 10 Feb 2005 - 10:42
Well, lots of people probably go into bars after work and bitch about their boss - but probably no-one else is either intereted or listening. It happens all the time.

But a lot of people will also raed the blog to get an insight about how Google works - and frankly, wasn't he aware about the salary before he took the position? I wouldn't think that people work at Google purely for the money.
#17.2 cylonite on 10 Feb 2005 - 19:42
what if your boss and his superiors hear ur drunken bitching? how do u justify ur actions towards ur superiors in public? freedom of speech is good, but only if u are not beholden to others for jobs
#18 Yogurth on 10 Feb 2005 - 16:16
Google has become the Big Brother:

http://www.google-watch.org/

bye, bye Google.
#19 joerockhead on 10 Feb 2005 - 16:38
Where I work they bring in lunch. Everyone realizes that it makes you spend more time working, but so what? You can always go out for lunch if you really want to. Google is in the right here.
(1 reply) #20 GRex on 10 Feb 2005 - 21:37
All compaines look for ways to make its workforce more porductive. There are books written about this. So one person it not having such a good day a voices an opinion on how the comapny he works for does things he doesn't like. So What. I done it a million times. Now for someone to get fired over it, in my opinoin is a little harsh. Now if an NDA is involved its a whole diffrent story. I have heard of people getting fired over there blogs, but that is usually because they are slanderizing someone in paticular. What I thing Google is saying is that he sladerized the company and this is the reason of his firing.
#20.1 SquareSoft0 on 11 Feb 2005 - 01:22
He didn't have "one bad day," his entire blog was on the levels that of an anti-Google fanboy. Scroll down his entries, it's childish and contradicts every strand of common sense any employee should have.

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