Microsoft plans to begin patching more than its own software, its first effort got off to a rocky start. By Wednesday, Windows users were complaining of glitches in updating Adobe's Flash Player through the Windows Update service.

Microsoft took the unusual step Tuesday of feeding an updated edition of Flash Player to Windows XP, Windows 98, and Windows Millennium users. It was the first time the Redmond, Wash. developer took an active role in pushing a third-party product update to users.

Even a member of Microsoft's Security Response Center's team noted the shift. "I've been in the MSRC now for a while, seen a lot of 'interesting' things happen around here and it is a bit of a trip to look at our list of bulletins we shipped today and see the words Flash, Adobe, and Macromedia in the titles," said Craig Gehre, the release manager for MSRC. "Different to say the least."

That was the reaction of users on a Microsoft support newsgroup, but not in a good way.

View: Information Week
Problems with the MS06-020 update -- the one tagged as "critical" that patched flawed Flash Players -- drove many to mark complaints on the Windows Update newsgroup.

Threads with titles such as "Security Update for Flash Player," "flash player cannot be updated," and "Flash Player" contain a slew of grievances, most of them remarking about repeated failures of the patch to install.

Microsoft is aware of the problem, which it dubbed a "known issue" in a support document posted Wednesday. The document offers a workaround that requires users to delete a pair of Flash-related files, then manually download and install the Player update.



There are 15 additional comments
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(1 reply) Quote this comment Reply to this comment #1 Posted by osirisX on 11 May 2006 - 10:14
They should just stick to patching their own software.
Quote this comment #1.1 Posted by XerXis on 11 May 2006 - 10:19
why? third party software van cause as much problems as the os itself. And one universal updater would definitely be better then the miriad of updaters my pc is running right now
Quote this comment Reply to this comment #2 Posted by Daninku on 11 May 2006 - 10:22
I agree with the above post. I also get driver updates from them, and I'm talking about hardware which is like 7 - 8 years old just like my sound card. The strange thing is that when I check the manufacturers website I never see any driver updates but Microsoft keep on putting driver updates in MU. I don't have any ideas

As regards to the article and Flash updates, maybe they have some sort of agreement with Adobe or Macromedia?
Quote this comment Reply to this comment #3 Posted by TheReaperMan on 11 May 2006 - 10:37
maybe there adding it as ms are starting using flash more on its website and need it so people can view there content etc??
Quote this comment Reply to this comment #4 Posted by thenay on 11 May 2006 - 10:39
I had major issues with the Flash 9 plugin Beta, so i uninstalled and went back to 8. Haven't had any issues since.
Quote this comment Reply to this comment #5 Posted by theyarecomingforyou on 11 May 2006 - 10:59
Flash, whether you like it or not, is very popular and is installed on the majority of home users' computers (and quite possibly businesses as well)... therefore the security of the product does affect Windows users and it is great that Microsoft are trying to keep users secure. However, by doing it for a few products they should be offering the service for all in the interests of fairness and that is quite a major undertaking.
(1 reply) Quote this comment Reply to this comment #6 Posted by twinlight on 11 May 2006 - 11:24
I belive companies can use Windows/Microsoft Update to push updates for their software. But they have to pay for it. So only big companies will use it. Like Adobe.
Quote this comment #6.1 Posted by Jon on 11 May 2006 - 11:49
Indeed, there was talk of AV companies using the WSUS infrastructure for deploying updates, McAfee were mentioned by name in an MS presentation I watched about 9 months ago, but I'm sure that was pure speculation.
Quote this comment Reply to this comment #7 Posted by soloredd on 11 May 2006 - 18:08
Well, I'm not sure if it's the same thing or not, but I cannot get any website to recognize the fact that I have Flash installed. I repeatedly get pushed to the Adobe site to download Flash 8 and a window pops up saying it's installed...in a matter of about 2 seconds. So I know it's not downloading and installing.

Can anyone expand on the fix? I can't get the article site to load and all it says above is "The document offers a workaround that requires users to delete a pair of Flash-related files, then manually download and install the Player update..." What pair of files is it?
Quote this comment Reply to this comment #8 Posted by tiagosilva29 on 11 May 2006 - 18:13
It didn't installed on my computer, for some reason. I don't care.
Quote this comment Reply to this comment #9 Posted by phiberoptik on 11 May 2006 - 18:25
Yea I had this KB failing on about 14 machines through WSUS. Apparently it does not install properly on systems with the latest version of Flash installed, because the latest version of Flash supercedes this patch.

So... I just denied the update, because it would have just sat in there saying it had errors on this update.
Quote this comment Reply to this comment #10 Posted by Joe User 99 on 11 May 2006 - 21:45
Didn't anyone notice that MS only released patches for the versions of Windows that shipped with Flash included? They didn't release this because they got paid, or as a universal patch or anything else, the released it to patch the version that THEY shipped. Regardless if it is their product. If they hadn't shipped it in the first place, they never would have released the patch.

As for why it won't install on everyone?
See the list of known issues and resolutions in the KB article :
http://support.microsoft.com/kb/913433

Quote this comment Reply to this comment #11 Posted by PatrynXX on 11 May 2006 - 23:20
Glad to know I'm not the only one. keeps trying to update on the desktop...
Quote this comment Reply to this comment #12 Posted by toadeater on 12 May 2006 - 02:00
I downloaded the Flash 9 beta for Firefox from Adobemedia and had no problems.
Quote this comment Reply to this comment #13 Posted by water.hammer on 12 May 2006 - 04:14
Actually I wish MS would release patches for 3rd party software. MS would take the updates from the respective software companies and put them on the WU site. Imagine having one tool that would update all software on you system. All Linux distributions already have such tools so why shouldn't windows?
Seriously. if you think about it, that would really be great; although I doubt MS would agree to implement such a thing.
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