Posted by Dice on 14 July 2006 - 19:51 · 31 comments & 12904 views
Early this month Google launched Google Checkout - online payment system. This system is focused on providing security to users and vendors. Surprisingly Google announced that its Checkout system would not attempt to compete with Ebay or Paypal. Since the launch on June 29th, Google CheckOut has been receiving rapid adoption by online vendors. Some notable companies include:

Buy.comeCosts
Shop PBS
Starbucks Store
Timberland
Fossil
Zales
Dockers
BluFly

eBay announced that it will not support Google CheckOut. Earlier this month eBay added Google CheckOut to its list of non-accepted payment options because they felt CheckOut was too new and not trustworthy for handling online transactions. eBay informed its members that it may exercise account suspensions and loss of premium statuses if sellers are found to be using Google CheckOut.

Numerous reports claimed that users were outraged by eBay's decision and thatthey were generally unhappy with PayPal's services over the lastseveral years. Google stated that its service is highly secure and its experience with handling transactions for its AdSense and AdWordsservices indicated that CheckOut is a trustworthy service.

Despite the lack of support by eBay, Google CheckOut is gaining popularity. Support from companies like StarBucks, Fossil, PBS, uBid.com and othersindicate that Google CheckOut is on its way to becoming one of the few trusted forms of online payment.

News source: DailyTech



There are 31 additional comments
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Quote this comment Reply to this comment #1 Posted by pixels on 14 Jul 2006 - 19:54
Not trusted

eBay just can't stand the thought of competition for its crappy PayPal service. They're just being bitches now because they know if they allow CheckOut then PayPal will lose accounts.
Quote this comment Reply to this comment #2 Posted by MaceX on 14 Jul 2006 - 19:56
Yeah. eBay owns PayPal, so it's not like they want everyone to switch to google. They'd lose money.
(1 reply) Quote this comment Reply to this comment #3 Posted by jmc777 on 14 Jul 2006 - 20:01
Dude, you missed out a whole load of spaces! "beenreceiving....", "companiesinclude...." etc etc.
Quote this comment #3.1 Posted by vetDice on 14 Jul 2006 - 20:09
Quote - jmc777 said @ #3
Dude, you missed out a whole load of spaces! "beenreceiving....", "companiesinclude...." etc etc.


It's not like that when I post. There must be bug with the news box.
(1 reply) Quote this comment Reply to this comment #4 Posted by MarkMS on 14 Jul 2006 - 20:05
Google fans to everyone: "Google anything is the best, I trust them with my information."

Me to everyone: Experience in any particular field (medicine, engineering, or making software) will always be better. I've always had an excellent experience with PayPal and will continue to use them. To me it's fixing something that's not broken.
Quote this comment #4.1 Posted by MaceX on 14 Jul 2006 - 20:28
Yeah. PayPal is great until they hold your money for 180 days and you can't do anything about it.
(1 reply) Quote this comment Reply to this comment #5 Posted by Xero on 14 Jul 2006 - 20:05
I'd use Google Checkout if they added option for bank accounts, I don't want it taking funds from my creditcard only.
Quote this comment #5.1 Posted by Berserk on 15 Jul 2006 - 07:01
if u do that, and go to ur bank and ask them how to make ur creditcard automatically be paid off from ur savings account(or other account), its a good way to get credit quick

just so u know.
Quote this comment Reply to this comment #6 Posted by mx3 on 14 Jul 2006 - 20:21
Hrm, never used any of those "notable" stores except buy.com.
Quote this comment Reply to this comment #7 Posted by viserov on 14 Jul 2006 - 20:29
If companies like Amazon or NewEgg jumped on board, I'll be extremely happy. But, I am in the same boat as mx3, with what he said above me.
Quote this comment Reply to this comment #8 Posted by Ficman on 14 Jul 2006 - 20:37
Paypal has been a real pain at times, sure seems like there should be an easier way...
(1 reply) Quote this comment Reply to this comment #9 Posted by DefensiveCore on 14 Jul 2006 - 21:06
I would really like to see how Google handles customer service issues...
Quote this comment #9.1 Posted by bdude on 15 Jul 2006 - 09:30
Yes, Google aren't nesscisarily the best at customer service.
Quote this comment Reply to this comment #10 Posted by stifler6478 on 14 Jul 2006 - 21:06
...yeah. Never had a problem just using my Debit card, or my parent's CC online. Also never bought anything at those stores listed anyhow.

Adoption by online retailers doesn't matter so much as adoption by the people paying for the offered products. The last report on this noted that PayPal has about 100 million users. Google's gonna have a lot of fun catching up.

-Spenser
(3 replies) Quote this comment Reply to this comment #11 Posted by Nose Nuggets on 14 Jul 2006 - 22:30
i totally understand Ebays positions. its there product (paypal) and they dont want to loose customers to a competitor. but saying stuff like

eBay informed its members that it may exercise account suspensions and loss of premium statuses if sellers are found to be using Google CheckOut.


excuse me, but its my items, and my the buyers money. if we want to use a competitors service, who the hell are you to say i cant. i dont remember ebay saying you couldn't use pay pall when it first came out. statements like the above are going to hurt you far more in the end. its only a matter of time before google devotes enough resources to make this far better then pay pall. and then what, yeah, thats right, your all gana feel like a bunch of chumps.
Quote this comment #11.1 Posted by MarkMS on 14 Jul 2006 - 23:09
Heh, I don't think Google will do much. It's just to scare PayPal somewhat. Just like Firefox did with IE. It got Microsoft to jump up and put some manpower behind it's browser, which I might add is really looking good!

Google will grow, but not to everyones extremely high expectations. Maybe all the tech people will adopt it, but regular consumers are going to go with PayPal because it's associated with eBay - which is a common household name when wanting to sell/buy items on the net.


BTW: I'm trying to figure out something that you said Nose Nuggets. How can you "totally understand" and at the same time criticize eBay on the same issue?

"if we want to use a competitors service, who the hell are you to say i cant."

- Obviously eBay said so. It's their company and they can, unfortunately do whatever they want, You don't like it, move to uBid or buy.com. Ask Google to build you an auction system. What's to stop them from building GoogleBay. They haven't had an original idea in a while now. Look at Checkout(PayPal) and that new Picasa web album (Flickr).

"i dont remember ebay saying you couldn't use pay pall when it first came out. statements like the above are going to hurt you far more in the end."

- TOS/Privacy Policies change with or without you knowing. Also we truely don't know how secure Google Checkout is. It may be very secure, but only time will tell.

Last edited by MarkMS on 14 Jul 2006 - 23:22
Quote this comment #11.2 Posted by Colin-uk on 15 Jul 2006 - 17:18
Quote - MarkMS said @ #11.1
Heh, I don't think Google will do much. It's just to scare PayPal somewhat. Just like - Obviously eBay said so. It's their company and they can, unfortunately do whatever they want, You don't like it, move to uBid or buy.com. Ask Google to build you an auction system. What's to stop them from building GoogleBay. They haven't had an original idea in a while now. Look at Checkout(PayPal) and that new Picasa web album (Flickr).


microsoft arnt allowed to do what they want, theres been lawsuit after lawsuit about "anti-trust" issues and forcing MS to sell windows without thier media player. (so as to let the competition have a fair chance)

why wont eBay be under the same "regulations"?
Quote this comment #11.3 Posted by Nose Nuggets on 15 Jul 2006 - 21:49
I'm not allowed to criticize things i understand? I do understand where there coming from, from a business perspective, that does not necessarily mean i agree with it.

Using googles pay service in no way reflects badly on ebay, nor does it put ebay at risk for anything. There simply making this rule so they loose less money to alternate pay methods. If they could, I'm sure ebay would make PayPall the only accepted method of payment if it didn't drastically reduce there customer base. By making this rule off the bat they can make an excuse like, we don't know how secure it is. Even though google has been selling ads with similar software for ages.

How does using googles service any different then a money order, or some other form of payment that ebay and paypall have no say in?
(1 reply) Quote this comment Reply to this comment #12 Posted by bid1 on 14 Jul 2006 - 23:00
I think what we need is some real competition to eBay. Does anyone know of any?
I am getting sick of their practices.
Quote this comment #12.1 Posted by NeoTrunks on 15 Jul 2006 - 11:02
There's uBid and iOffer. Never used them myself, though.
(1 reply) Quote this comment Reply to this comment #13 Posted by Neomac v6 on 14 Jul 2006 - 23:22
This is what Microsoft originally envisioned with its Passport service, but never quite managed to pull off (like a lot of things).
Quote this comment #13.1 Posted by C_Guy on 17 Jul 2006 - 14:54
Obviously you've never heard of Live.
(1 reply) Quote this comment Reply to this comment #14 Posted by Starcom826 on 15 Jul 2006 - 01:56
Solution? gBay!!
Quote this comment #14.1 Posted by Timmah on 15 Jul 2006 - 08:14
I think you're onto something there!
(2 replies) Quote this comment Reply to this comment #15 Posted by chconline on 15 Jul 2006 - 04:31
Google... I hate how they handle their clients and customers in many ways. No thanks, I'll stick with Paypal... unless there's a better option thats from neither ebay nor google.
Quote this comment #15.1 Posted by Cole on 15 Jul 2006 - 18:49
LOL,

I guess you don't use Paypal that much?

Paypal is nothing but problems and is about as trustworthy as the devil himself. O_o
Quote this comment #15.2 Posted by Jugalator on 16 Jul 2006 - 02:21
Did he just use "Paypal" and customer care in the same post?? :o
Quote this comment Reply to this comment #16 Posted by PeteWhite on 15 Jul 2006 - 09:59
Quote -
At this time, only merchants with a U.S. address and bank account can process transactions through Google Checkout. We look forward to offering more options in the future.


Hmmph

Pete
Quote this comment Reply to this comment #17 Posted by otaku's blind rage on 15 Jul 2006 - 10:20
Google's flash tour is pretty cool

https://checkout.google.com/buyer/tour.html
Quote this comment Reply to this comment #18 Posted by noleafclover on 15 Jul 2006 - 14:11
Google need us to start getting "comfortable" with Google Checkout so that they can start pushing more products on us where it "only" costs a buck or two to do a special search or watch a video or whatever. Hello new revenue stream.
Quote this comment Reply to this comment #19 Posted by Colin-uk on 15 Jul 2006 - 17:14
I wonder if this will be in beta

lol @ paypal / ebay saying they'll suspend accounts for using it, they're just scared of the competition, and its pretty funny

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