After 11 years, eBay made the first significant change to its feedback system with the announcement of Feedback 2.0. In addition to the standard positive, neutral and negative ratings, Feedback 2.0 will also provide four additional categories (Item as described, Communication, Shipping time and Shipping and Handling charges) which buyers can individually rate sellers on, out of 5 stars, called Detailed Seller Ratings (DSRs). According to eBay, the DSRs do not affect a seller's overall feedback score, but are there for reference. "We expect buyers to purchase from sellers who have high stars on the dimensions most important to them," said Brian Burke, Senior Manager, Global Policy Management for eBay. Other changes include the addition of the item title and selling price under each feedback entry on a seller's feedback page. Previously, only the feedback comment along with the feedback rating and item number were included. eBay plans to roll out Feedback 2.0 in Australia, Belgium, France, India, Ireland, Italy, Poland and the United Kingdom within the next few days. Feedback 2.0 will be launched in the United States this spring.
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News source: DailyTech

The sellers should be required to leave feedback immediately after the auction has closed and they have been paid. I, as a buyer, NEVER leave positive feedback if the seller doesn't first leave me feedback. If there is something that warrants Negative feedback, nothing preempts it.
i would have to agree with this comment... as i always had feedback left for me although im sure it happens like you say it does from time to time where people just dont care once they got all "they" need
although it's nice they have extra stuff on ebay now reguardless
edit: Just saw the screenshot, I'm going to LOVE the shipping and handling charges part, especially when I say get an item and see the actual cost of shipping on the item being 5 times less than what the seller actually charged, this might turn the tides on Ebay a little.
cause alot of items i see pretty much make it so it aint worth buying cause of this.... if someone makes a "fair" price for shipping and handling ill give them great praise.
cause the bottom line is most item's on there that aint super huge/weight alot should never be over 20 dollars TOPS (probably closer to 10-15 dollars) for a item's shipping and handling charges.... and for real light items maybe 5 dollars tops.... cause i could understand a "small" profit from shipping just to make sure they dont short themselfs when shipping a item out... but anything ridiculous in profit from shipping is getting low marks from me.
good addition eBay!
There have been a few occasions that have warranted me (as a buyer) to leave negative feedback for a seller. I did that once and the seller came back and threatened me. They said they would hate to ruin my 100% positive feedback score just because I gave them a negative. I withdrew my comment very reluctantly. Sellers should never have this power. Feedback means almost nothing when the seller can bully a good buyer into giving him good feedback.
I don't know how to rework their feedback system but it needs adjustments badly. This appears to be a step in the right direction.
i never left negative feedback for someone before as i dont use ebay that often but out of the times i have everything went perfect pretty much.
me personally though i would not leave negative feedback for someone unless they really deserved it... like if item's description was quite a bit off from what it was supposed to be or they screwed around and took a while to ship the item's or did not respond to my messages for quite a while etc.
Sorry to sound so dramatic, this all just happened last week and I am still very upset. I had a perfect record for 8 years and now some rude person just ruined my records. Very upset. However out of retaliation, I did leave her a negative - and thank goodness I never left upon getting payment. People like her make you worried.
Anyway it's just a shame. Sorry for ranting, but I feel better having done so lol.
Last edited by JustinTime on 09 Mar 2007 - 07:18
cause your 100percent right... "it is the risk of using ebay" ... it aint like it's a retail store!... plus she actually "bid" on the damn item so she obviously was willing to pay that price... if she was not then obviously she would have not bid it.
cause what you charged her is perfectly reasonable especially on shipping
dont let it bother you to much though as with your rep ... 1 negative aint going to hurt you "THAT MUCH"
It was more of the principal that any idiot could come ruin your perfect record in an instant. I'm kinda over it now though, that above post I did was probably what I needed to get it out and then move on from it. Thanks for hearing me out!
and i figure if you could explain pretty much what you said in your first post on ebay (like you said you tried to do) im sure most people will be able to see what happened and realize she is at fault
atleast from now on your going to give a honest opinion about someone when buying/selling on ebay.
p.s. like i said before i dont use ebay often myself but when i did i so far had 0 problems.... all the people i bought stuff from where generally pretty friendly and communicated well etc.
have a good one
P.S. as a big ebay buyer, 99% and 100% feedback doesnt make much of a difference to me so dont worry too much. There are always people that stupidly leave negative feedback.
In any event your in a position to have both of your negatives revoked if your willing to approach her.
I purchased 3 items and of course the postage was cheaper.
They sent me a message saying they want more postage, they refused to send the items and I won my case.
I put as neutral on feedback explaining why I was not happy, nothing nasty just the facts.
The idot then gave me -ve feedback and left nasty comments.
Could I get it removed, NO NO NO NO.
Thats what they have to sort out.
I purchased and sold 52 items had no -ve feedback apart from that moron.
Can't be bothered with eBay anymore.
They are a monopoly, they gouge the market with those ridiculous and absurd surcharges that are always going up. They offer no real customer service and this new 2.0 system is a joke. We need real solutions to the ongoing problem of feedback retaliation, feedback extortion, feedback intimidation, etc. eBay "discourages" these practices but it's their policy not to take action. They are absolutely horrible.
although i do think atleast the 2.0 system is a "little" better even though it's far from perfect, as your idea would be MUCH better
I got a negative because the item was lost in the mail and you HAVE to wait 21 days before you can file a claim with the post office. Now what did I do wrong?
I got a negative because the mp3 player I sold the buyer did not work in Windows 98.
Now what did I do wrong?
I had one issue where a seller sold me a different model of an item I purchased, I contacted him etc.. he said return item he provided me with a shipping label, once it was verified in the mail, he sent me a repalcement which was the exact same model of the first piece and not what was listed on the Auction , I left him negative feedback for ripping me off, he then leaves neg feedback saying I'm the scammer.
Eventually everything got resolved and we "mutally" withdrew the negative feedback, since he was a power seller and couldn't afford any more negative feedback.
"People act like eBay is Wal-mart and you can return and or get a refund for any reason. Regardless of how a transaction goes you can leave a positive, neutral or negative." .... what a damn shame, but the sad thing is i believe you
"I got a negative because the mp3 player I sold the buyer did not work in Windows 98." ... this is 100percent the buyers fault here as "THEY" should have checked this stuff before buying it! (especially if you listed system requirements on the page, then it's definitely there fault) ... so in other words i agree with you here to.
"I had one issue where a seller sold me a different model of an item I purchased, I contacted him etc.. he said return item he provided me with a shipping label, once it was verified in the mail, he sent me a repalcement which was the exact same model of the first piece and not what was listed on the Auction , I left him negative feedback for ripping me off, he then leaves neg feedback saying I'm the scammer." ..... people like this should not even be allowed to use ebay! (in other words i agree with you) ... especially if there knowingly shafting people which it sounds like this guy was.
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after these comments this is more of a reason to avoid ebay in general
another reason i generally dont use ebay is cause by the time the auction ends on a good percentage of items.... you would just be better off going to the local store and just straight up buying it eliminating the hassle of using ebay to being with (generally speaking about electronics etc) ... cause for me to use ebay over a regular online store for electronic stuff like pc related stuff etc im going to have to get a pretty good deal OUT THE DOOR PRICE... otherwise i would rather just goto a standard online website and buy it straight up from a well known place.... cause if a item costs like 40 dollars brand new in the local store etc and on ebay it costs like 30-35 (out the door) i would probably just goto the local store to get that particular item... only way i would probably use ebay if a item was 40 in a local store... i would probably have to get it for 25tops out the door price to use ebay.... otherwise it just aint worth the risk of using ebay if you ask me.
this is also a reason why selling stuff can be good on ebay at times cause you got alot of dumb people (so they pay more than usual for the item) lol... so from a sellers standpoint that can be a good thing but it can also be a bad thing cause usually the stupid people are the ones your going to run into trouble with since there to stupid to read details etc of the action ... so i guess it's a 50/50 sorta thing
Last edited by ThaCrip on 09 Mar 2007 - 23:01
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