Virgin Media has begun upgrading exchanges to 20MB today.
According to several members at Cable Forum the upgrades have begun today and will continue throughout a range of areas until the end of summer.
Virgin has provided a schedule which is fairly blank at the moment.
Have you been upgraded? Please leave a comment
View: Cable Forum
View: Virgin Media Upgrade
According to several members at Cable Forum the upgrades have begun today and will continue throughout a range of areas until the end of summer.
Virgin has provided a schedule which is fairly blank at the moment.
Have you been upgraded? Please leave a comment
















I will be looking into changing provider soon as I am sick of paying over £30 per month for a service which very rarely gets near the speeds advertised.
Can't wait for mine to get updated; though I think I'll struggle to use it all!
Oh well, Im happy with my 12Mbits.. Atleast I don't live in Australia.. ick..they're internet is horrible.
the upgrades have been going on for a while but officialy start today
The internet here isn't that bad any more...the high speeds for residentual areas are still to be had with ADSL albeit you must be close to the exchange. Can get up to 24mbit here now which is getting more and more popular (but most people won't get the full 24mbit speed)
Rang support who put me through to the Asian call centre (what a waste of time) they couldn't understand my question and in the end THEY hung up as he didn't understand what an upgrade was, all he kept saying is there is no email problems in the area, WTF?
ahh yes, the offshore call centre. I rang them to inform them that the local gang of kids had prized open the green box in the street and left all the cabling hanging out. After waiting about 1hr on hold and speaking to different people, i was eventually told that cable modems should be silver and i shouldnt have it outside in the street.
not that special in The Netherlands, and not that expensive either.
TW tech support were UK based and always excellent.
I've never had to ring them since it's changed to Virgin Media, but have seen plenty complains about the tech support now.
back 3 years ago i had a problem with my TW account and the Default email address they give you went missign from the selfcare site and i was unable to login and get email from out look and webmail
you know the one some thing like KL358r4741@blueyonder.co.uk (not real BTW). if this problem happened and i had to call VMs tech support id problely have a hard time getting them to fix it.
all these indian call center seem to want to have your call over and done with ASAP and they dont realy care what your problem is.
we need our UK call center back VM!
Try downloading something from Usenet or Apple's servers. I'm sure you get your 4Mb then.
Try downloading something from Usenet or Apple's servers. I'm sure you get your 4Mb then.
My connection gets throttled almost every day, no matter what my usage is. Officially it's between 16:00 and 00:00, in reality it can be anytime of the day. The reason i know it's throttled is because my max download speed magically becomes bang on 2Mbps. After many phone calls to CS someone finally admitted that there wasn't enough capacity in my area so they were throttling connections and had been doing so for a while without informing customers. So how the hell they're going to manage to get people on 20Mbps i really don't know. (These problems started last year)
<3 VM.
Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
20meg !
am in Ashford, Kent
SB3100
Farnborough is part of the Guildford head end , so I guess this agrees with the May thing in the schedule.
The service is good, but the price is just too high. I think I get 2 or 4MBps, and it costing me £18 a month. I can't really afford that for too much longer. :
Because i'm so far from the exchange i only get 2MBit.
Because the BT HomeHub is a POS i only get 55% signal strength and 1MBit on my PC.
Edit: speed test, im getting 2MBit to my PC
4MBit Virgin media at home though, so it's not all bad.
Last edited by mikey on 01 May 2007 - 22:01
You're getting ripped off there with BT
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