hardware
Report a problem

Gateway recalls 14,000 notebook batteries

Slimy   on 19 June 2007 - 22:29 · 12 comments & 7385 views

Advertisement (Why?)
Gateway Incorporated is recalling 14,000 batteries used in its notebook PCs after four customers reported that their computers had overheated. Sony fanboys will rejoice to know their company isn’t to blame, this time. The new recall affects battery cells made by Samsung Electronics Company Limited and assembled into battery packs by Simplo Technology Company Limited, of Taiwan, according to Gateway spokeswoman Lisa Emard. Gateway, the third-largest PC vendor in the U.S., expects both vendors to help cover the cost of the action.

"We're working with our suppliers to cover the cost of replacement battery packs and other direct costs. We expect our costs to be limited to incidental expenses associated with administering the exchange program. The root cause of this failure becomes apparent as the batteries age and perform repetitive charging cycles," Emard said. Of the four customer complaints, one had caused minor property damage while the others simply overheated, she said. The recall affects certain Gateway 400VTX and 450ROG series notebooks sold between May 2003 and August 2003, according to the U.S. Consumer Product Safety Commission. The faulty batteries are identified by part numbers 6500760 or 6500761 and say "made by SMP" on a label pasted on the underside of the battery pack.

News source: InfoWorld

Post a comment · Send to friend Comments · There are 12 additional comments
#1 bmaher on 19 Jun 2007 - 22:36
Wow, after 4 years, you'd think its safe enough

Spose you never really know.
#2 +b10h4z4rd on 19 Jun 2007 - 22:39
I had one of these. I had to send the whole thing back 5 times because of the video card. I never had a problem with my battery.
#3 gunnerhkjp on 19 Jun 2007 - 22:44
Quote -
Sony fanboys will rejoice to know their company isn’t to blame, this time.


<- Sony Fanboy
(1 reply) #4 compusmart2k4 on 19 Jun 2007 - 23:13
Here we go again with the Laptop battery recalls... isn't this the second one today? I just hope HP isn't next (or any time in the near future for that matter...
#4.1 meshiga on 22 Jun 2007 - 03:40
I HOPE HP WILL RECALL BATTERIES!!!!!!!!!!!!!
just because its already out of warranty and dying every 10 minutes.
(1 reply) #5 wctaiwan on 20 Jun 2007 - 00:14
Uhm, Slimy, I don't think Sony supporters would be happy to be called fanboys, so you might want to change that...

Anyway, yet another laptop battery problem. I wonder when it'll be my MacBook's turn (hopefully never).

wctaiwan
#5.1 SimFreaker3243 on 20 Jun 2007 - 15:49
Quote - (wctaiwan said @ #5)
Uhm, Slimy, I don't think Sony supporters would be happy to be called fanboys, so you might want to change that...

Who cares? lol
(2 replies) #6 Croquant on 20 Jun 2007 - 02:06
Seriously, the whole industry should move to Lithium-ion Polymer (LiPo) batteries. Mostly because they don't explode.

Nine out of ten unexploded consumers say that not exploding is an important feature. The tenth guy blew up as he was opening his laptop to reply to the survey.
#6.1 ir0nw0lf on 20 Jun 2007 - 02:28
Oh yes they [LiPo batteries] explode. Do a simple Yahoo search on "LiPo battery explode" Wouldn't be that many reports or warnings if they didn't explode. Under normal conditions they might be safer, but they are not explosion-proof.
#6.2 Croquant on 20 Jun 2007 - 03:24
You can force any battery to explode if you overcharge it badly enough. In Lithium-ion Polymer (LiPO) batteries, the solid polymer electrolyte is not flammable (unlike the organic solvent that the Li-ion cell uses). So, even if it does explode, it doesn't light on fire. The plastic casing might burn, but the electrolyte won't.
#7 Ruiz on 20 Jun 2007 - 08:49
So thats why they took off the display model at work...
#8 peacemf on 20 Jun 2007 - 12:15
is this going to be like a new feature or something in laptops?

Duo 2 2GHZ
2GB RAM
17" screen
300GB hard drive
blu -ray and HD DVD player
Non exploding battery*!!!!!!



*terms and conditions apply, battery may explode if used whilst the laptop is switched on.

Commenting has either been disabled on this article or you are not logged in. Click here to login or register, its free!

Note: Anonymous commenting is disabled in order to keep the quality of responses to a high standard.

Advertisement (Why?)