main
Report a problem

Apple Confirms Some Leopard 'Blue Screens,' Posts Fix

Daniel Fleshbourne   on 29 October 2007 - 12:51 · 15 comments & 9614 views

Advertisement (Why?)
Apple is confirming that some installations of its Leopard operating system have left a "Blue Screen of Death," and recommends the OS be reinstalled or installers use "line commands" to get the systems booting properly. After a much-anticipated launch on Oct. 26, user reviews of Leopard began surfacing on the Internet by the hundreds over the weekend. But as the night and morning wore on Saturday, a greater number of reviews and comments on Web forums began complaining of the blue screen, and said the problem left their Mac-based computers "bricked."

On its own web site, Apple has acknowledged the complaints and responded with its suggested solution. The news-social network Digg.com began linking to Apple's posting early Sunday morning. "After completing an upgrade installation of Leopard and restarting the computer, a 'blue screen' may appear for an extended period of time," Apple wrote.

View: The full story @ CRN

Post a comment · Send to friend Comments · There are 15 additional comments
(1 reply) #1 vetneufuse on 29 Oct 2007 - 12:55
To quote Steve Jobs... "OSX doesn't have blue screens".. [well they do they just arn't blue, but you'll fall for that when you buy it]... I just love his marketing... no no, there are no blue screens while he thinks to himself its a different color... kernel panic, or some other type of crash dump... not blue, but still is a crash
#1.1 C_Guy on 29 Oct 2007 - 15:34
I think Apple should return to the unhappy Mac face they used to have. It's a little friendlier than a blue screen of death (although it won't tell you much if you are troubleshooting)
#2 +kraized on 29 Oct 2007 - 13:05
And here's a Leopard box shot instead of the Panther box shot from like 5 years ago.

(1 reply) #3 bobbba on 29 Oct 2007 - 13:39
Nice bit of reporting... Not

The key part to this is it happens only IF you have third-party "enhancement" software installed that does not work with Mac OS X 10.5 Leopard.
#3.1 ScottKin on 30 Oct 2007 - 01:39
Really?

Wow - this certainly does level the playing field, because 80% of all Windows crashes (BSOD, etc) are caused by faulty drivers or 3rd party apps or tweaks that someone has done to their Windows system.

The irony is so thick and relevant that I'm sitting at my desk and having a good chuckle at this rather cathartic moment.
(1 reply) #4 DKAngel on 29 Oct 2007 - 13:44
and as most ppl will upgrade it still shouldnt kill the os completly :/ but as usual apple can do no wrong booo waaaaahhhh whatever
#4.1 +kraized on 29 Oct 2007 - 14:08
Quote - (DKAngel said @ #4)
and as most ppl will upgrade it still shouldnt kill the os completly :/ but as usual apple can do no wrong booo waaaaahhhh whatever


Apple don't support APE as it hacks into parts of the system which can cause instability. I think this particular outcome shows. Just removing APE before you upgrade solves the problem, as does the Archive and Install option during installation.
(2 replies) #5 Galley on 29 Oct 2007 - 14:01
I experienced the "blue screen of sadness" after doing a standard upgrade. An "Archive & Install" fixed it. It seems these problems are caused by Unsanity's Application Enhancer, which Apple does not support since it is a hack of sorts. APE is installed with Logitech software.
#5.1 +kraized on 29 Oct 2007 - 14:05
Quote - (Galley said @ #5)
I experienced the "blue screen of sadness" after doing a standard upgrade. An "Archive & Install" fixed it. It seems these problems are caused by Unsanity's Application Enhancer, which Apple does not support since it is a hack of sorts. APE is installed with Logitech software.


Really. Which Logitech software?
#5.2 Axon on 29 Oct 2007 - 15:25
Quote - (kraized said @ #5.1)
Quote - (Galley said @ #5)
I experienced the "blue screen of sadness" after doing a standard upgrade. An "Archive & Install" fixed it. It seems these problems are caused by Unsanity's Application Enhancer, which Apple does not support since it is a hack of sorts. APE is installed with Logitech software.


Really. Which Logitech software?


Logitech Control Panel I believe.
#6 +Chrono951 on 29 Oct 2007 - 14:33
seriously, does Apple just have super shiny tables just laying around?
#7 medion on 29 Oct 2007 - 16:24
and they used the icons for windows computer with a blue screen of death
(1 reply) #8 fenfe1 on 29 Oct 2007 - 17:54
what does a mac blue screen of death look like?
#8.1 +Martog on 29 Oct 2007 - 18:30
http://docs.info.apple.com/article.html?artnum=106227 Straight from Apple.com

That'll give you some screenshots, its more like a black screen of death, as it is dumping from the console.
#9 backslash on 30 Oct 2007 - 19:57
"After completing an upgrade installation of Leopard and restarting the computer, a 'blue screen' may appear for an extended period of time," Apple wrote.



I think everyone here is missing the point. According to Apple, this was not in anyway related to a Kernel Panic. This was just a simple hang at bootup where the screen just happened to be blue. Not a dump of any kind.

Commenting has either been disabled on this article or you are not logged in. Click here to login or register, its free!

Note: Anonymous commenting is disabled in order to keep the quality of responses to a high standard.

Advertisement (Why?)