Can you feel the love? As it turns out, those special edition Red Zune 80s Microsoft was making for Valentines Day were quite popular; so popular, Microsoft couldn't keep up with demand. So what do they do? Refund the money, and give people a pink Zune with it (unfortunately, post-Valentines). I guess there's no losing here: you could either get the Zune before Valentines and give it to your sweet, loving boyfriend/girlfriend/Neowin staffer, or give it to them after and have some extra money to go towards one for yourself.
So, how will you know if you got a free Zune? You'll probably get an e-mail that goes along these lines (from Microsoft via Ars):

We wanted to provide you with an update on your order status. Due to some issues in our fulfillment center there remains a chance we will miss getting your Zune to you by February 14th. We are working hard to get your order to you as quickly as possible and we currently plan to ship your Zune within the next 3-4 days. Once your order is in transit, we will send you a shipping confirmation with a link for tracking.

Our goal is to provide a smooth customer experience for ordering, customization, and delivery. We sincerely apologize for not meeting that goal in this specific case. We will be refunding the entire amount of your order, which you should be able to see on your credit/debit card within 7-10 days. We hope you love your Zune and that you will accept our sincere apology.

If you have additional questions, please call 1.877.GET.ZUNE. For fastest service, press 5 then press 1 and have your order information ready.

The Zune Originals Team


There are 20 additional comments
Advertisement
Quote this comment Reply to this comment #1 Posted by SkyyPunk on 09 Feb 2008 - 05:43
Wow...rather odd move...but at least you get your money back and a zune!

I <3 my zune 30

Last edited by SkyyPunk on 09 Feb 2008 - 05:56
Quote this comment Reply to this comment #2 Posted by Mav Phoenix on 09 Feb 2008 - 06:36
Classy move on their part.
Quote this comment Reply to this comment #3 Posted by kickenchicken360 on 09 Feb 2008 - 07:29
freakin lovin my new Zune80
Quote this comment Reply to this comment #4 Posted by Dane2003 on 09 Feb 2008 - 09:48
Great move by Microsoft...even though it'll be late it'll be free so that makes up for it .
(2 replies) Quote this comment Reply to this comment #5 Posted by evo_spook on 09 Feb 2008 - 12:47
I don't really understand MS in this Zune business.

They want to take on Ipod, fine, they've created a product to compete with it, they've got people wanting it, but twice, twice now, they've being unable to satisfy demand? That person working in Logistics really needs sacking!

Its either, bad planning and stocking or unbelivable demand, but well done on MS for giving them away for free!!
Quote this comment #5.1 Posted by The Cub on 09 Feb 2008 - 12:54
(evo_spook said @ #5)
I don't really understand MS in this Zune business.

They want to take on Ipod, fine, they've created a product to compete with it, they've got people wanting it, but twice, twice now, they've being unable to satisfy demand? That person working in Logistics really needs sacking!

Its either, bad planning and stocking or unbelivable demand, but well done on MS for giving them away for free!!


Or a PR stunt?
Quote this comment #5.2 Posted by eAi on 09 Feb 2008 - 15:52
(The Cub said @ #5.1)
(evo_spook said @ #5)
I don't really understand MS in this Zune business.

They want to take on Ipod, fine, they've created a product to compete with it, they've got people wanting it, but twice, twice now, they've being unable to satisfy demand? That person working in Logistics really needs sacking!

Its either, bad planning and stocking or unbelivable demand, but well done on MS for giving them away for free!!


Or a PR stunt?
Sounds like a PR stunt to me...
Quote this comment Reply to this comment #6 Posted by Brandon on 09 Feb 2008 - 13:26
Where could you order a zune from MS directly anyways?
(1 reply) Quote this comment Reply to this comment #7 Posted by +insanekiwi on 09 Feb 2008 - 14:46
never bothered about zune to be honest...
Quote this comment #7.1 Posted by EduardValencia on 09 Feb 2008 - 17:39
never bothered about ipod to be honest...
(1 reply) Quote this comment Reply to this comment #8 Posted by rage710 on 09 Feb 2008 - 14:52
So let me get this straight...I order a Zune directly from Microsoft, and then they will credit me? Or...am I missing something?
Quote this comment #8.1 Posted by +Shadrack on 10 Feb 2008 - 19:57
Not sure. They are probably not taking any more orders for the Valentine's Day Zune. Just, if you had an order for VD and it isn't in by that day you will get to keep the Zune and they will refund your money.
Quote this comment Reply to this comment #9 Posted by Admodieus on 09 Feb 2008 - 15:10
You order a Zune from their Zune Originals site for customization. That's what they're talking about.

This points to some optimistic momentum for the Zune. Seems like people are really giving it a chance this time around.
Quote this comment Reply to this comment #10 Posted by weisepet on 09 Feb 2008 - 15:55
Is this "offer" still good? The ad said that you had to order by Feb 4. Has anyone tried and recieved confirmation after the 4th?
Quote this comment Reply to this comment #11 Posted by RottGutt on 09 Feb 2008 - 20:12
Wow.... I ordered a custom red Zune on the 4th, it shipped the 5th and I got it yesterday (the 8th). I guess I should have waited! Hehe...
Quote this comment Reply to this comment #12 Posted by GFree on 09 Feb 2008 - 22:03
But I thought no-one had a Zune!

Slashdot LIED to me!!!

/sob
Quote this comment Reply to this comment #13 Posted by peachey on 10 Feb 2008 - 00:28
.....you could either get the Zune before Valentines and give it to your sweet, loving boyfriend/girlfriend/Neowin staffer,....


Someone trying to suck up and get some loving from a neowin member?
Quote this comment Reply to this comment #14 Posted by tele-fragd on 10 Feb 2008 - 08:49
So how exactly do you take advantage of this? Sorry my comprehension skills suck at present :p
(1 reply) Quote this comment Reply to this comment #15 Posted by zeta_immersion on 10 Feb 2008 - 15:40
i dono, i guess you order one and hope it would be free?!!!!
Quote this comment #15.1 Posted by tele-fragd on 11 Feb 2008 - 02:27
(zeta_immersion said @ #15)
i dono, i guess you order one and hope it would be free?!!!!

Bah Microsoft block access from people outside of the US
[1]

Commenting has either been disabled on this article or you are not logged in. Click here to login or register, its free!

Note: Anonymous commenting is disabled in order to keep the quality of responses to a high standard.


Scroll to the Top
....
My Preferences
....
Communicating with server
Loading
Please Wait...
....
Loading
 X 
....