Microsoft said Tuesday afternoon that it has reduced the number of people unable to access their Windows Live accounts, but said that some people are still not able to log in. Since early in the day, a significant number of users of Hotmail and other Windows Live services have been unable to access their information.
"We have made significant progress in decreasing the number of customers currently affected since initial reports, but the issue has not yet been completely resolved," Windows Live product manager Samantha McManus said in a statement. "Microsoft is working quickly and aggressively to resolve the issue and expects to restore normal operation to all customers shortly."
Microsoft said that those who were logged in before the problem cropped up should not experience any problems, but said it is still seeing problems for some users worldwide who are trying to log in to their accounts.
"Our customers have come to expect a high level of service reliability in their experience with Windows Live, and we apologize for any inconvenience this particular issue has caused consumers," McManus said.
"We have made significant progress in decreasing the number of customers currently affected since initial reports, but the issue has not yet been completely resolved," Windows Live product manager Samantha McManus said in a statement. "Microsoft is working quickly and aggressively to resolve the issue and expects to restore normal operation to all customers shortly."
Microsoft said that those who were logged in before the problem cropped up should not experience any problems, but said it is still seeing problems for some users worldwide who are trying to log in to their accounts.
"Our customers have come to expect a high level of service reliability in their experience with Windows Live, and we apologize for any inconvenience this particular issue has caused consumers," McManus said.
I have a Live Hotmail account and the issue appeared.
http://support.microsoft.com/kb/940510
I figured something was going on, it's not like Hotmail to screw up like that.
Some of my friends use Gmail accounts for WLMessenger. That's fine by me; personally I'll continue to stick with my funky pre-adolescent Hotmail address dating from 2002. That way I'll never have to bug everyone with a giant "ADD THIS TO YOUR LIST: MYNEWEMAIL@LIVE.COM" in my display name.
lol, I don't see the big deal in that - if it's only once. I remember some people who would get new email addresses all the time, or had 2+ MSN accounts. Wtf!?
greasemonkey script makes wonders!
Commenting has either been disabled on this article or you are not logged in. Click here to login or register, its free!
Note: Anonymous commenting is disabled in order to keep the quality of responses to a high standard.