Why installing Vista SP1 might fail via Windows Update
Posted by Steven Parker via MSFN on 20 March 2008 - 10:25 · 48 comments & 24849 views
About the Author
Full name: Steven Parker
Forum name: Neobond
Contact: via forum PM
Submissions: Normal · Headline
Full name: Steven Parker
Forum name: Neobond
Contact: via forum PM
Submissions: Normal · Headline
Slashdot It!
Submit to reddit
Submit to blinklist
Bookmark on del.icio.us
Add to furl
Share on Facebook
Add to Windows Live
Add to Google- Advertisement
-
-
#1 Posted by vipwoody on 20 Mar 2008 - 10:34
- Thank you, I guess thats why I couldn't install SP1 yesterday.
Ill update everything now and try again.
-
(10 replies)
#2 Posted by Foub on 20 Mar 2008 - 10:35
- It just keeps on....
An OS should not be this problematic.... -
#2.1 Posted by HawkMan on 20 Mar 2008 - 10:44
- yeah, I've never had problems worse than this with device drivers on linux... oh wait...
stop trolling. -
#2.2 Posted by Hurmoth on 20 Mar 2008 - 12:09
- (HawkMan said @ #2.1)yeah, I've never had problems worse than this with device drivers on linux... oh wait...Apparently you haven't been using newer versions of Linux then. I have had no issues with any drivers for Ubuntu 7.10, even my wireless drivers installed just fine and picked my wireless up without any issues.
stop trolling.
And I wouldn't consider him trolling either. He's stating his opinion on the OS, which is what comments are for. If he had come in here and started saying that "Vista sucks, Linux rules," well now that would be trolling. -
#2.3 Posted by HawkMan on 20 Mar 2008 - 13:02
- Actually I have been using newer versions of linux. very new versions. and it's at least as plagued by bad drivers as any version of windows.
-
#2.4 Posted by lbmouse on 20 Mar 2008 - 13:12
- (HawkMan said @ #2.3)Actually I have been using newer versions of linux. very new versions. and it's at least as plagued by bad drivers as any version of windows.Sounds like the problem is between your keyboard and your chair
. I don't have the newest of equipment in my home, but even my kids' machines are driver issues free with Ubuntu 7.1. Now, some of the boxes I installed Vista on? That's a different story. Hopefully the tykes in Redmond will hurry up and get their act together. -
#2.5 Posted by Azmodan on 20 Mar 2008 - 13:47
- (HawkMan said @ #2.1)yeah, I've never had problems worse than this with device drivers on linux...
...because you need to slipstream Nvidia raid drivers in Vista's installation if you want to install it on a RAID-0/1 partition.
Of course there's also a problem with linux drivers. I mean, something that can print directly into PostScript without needing any driver at all should be the devil's work. -
#2.6 Posted by tsupersonic on 20 Mar 2008 - 13:48
- Are you effing kidding me?
#1 - Blaming Microsoft for driver issues is retarded. It is not their responsibility to make drivers for ****ing third party devices.
#2 - Linux? Are you ****ing joking? I have a hard time getting drivers for linux. Sure, it maybe easier on some computers than others, but it's not easy for everyone. It's more easier to get drivers for a device in Windows in Linux. Hell, Windows Updates even tells you. -
#2.7 Posted by Hurmoth on 20 Mar 2008 - 13:52
- (tsupersonic said @ #2.6)#2 - Linux? Are you ****ing joking? I have a hard time getting drivers for linux. Sure, it maybe easier on some computers than others, but it's not easy for everyone. It's more easier to get drivers for a device in Windows in Linux. Hell, Windows Updates even tells you.In Ubuntu, the update manager downloads and installs all the drivers you need just like Windows Update.
If you are having issues with drivers today, the problem is most likely going to be user error. -
#2.8 Posted by HawkMan on 20 Mar 2008 - 17:45
- (Hurmoth said @ #2.7)(tsupersonic said @ #2.6)#2 - Linux? Are you ****ing joking? I have a hard time getting drivers for linux. Sure, it maybe easier on some computers than others, but it's not easy for everyone. It's more easier to get drivers for a device in Windows in Linux. Hell, Windows Updates even tells you.In Ubuntu, the update manager downloads and installs all the drivers you need just like Windows Update.
If you are having issues with drivers today, the problem is most likely going to be user error.
yes I'm sure it's user error that causes a linux install to either lock up completeley, freeze the display or occasionally crash compeltely and fatally after a semi random amount of time if I just turn it on and just let it sit there. brand new install...
yeah, that must be it... especially since after a new driver recently.. guess what.. it stopped doing it..
I do have some experience in computer and have been paralell running y laptops with linux whenevr I had laptops and have been using it on a server for some time.
Linux is a lot better than it used to be, sure. but it's got ways to go yet. so coming into a thread complaining about bad writers in windows and basically saying other OS' don't have this problem don't hold water. -
#2.9 Posted by dandin1 on 20 Mar 2008 - 19:11
- Bleh! You're all pathetic toys. -.- On every comment page this kind of discussion happens, it's like it was copy-pasted from article to article, and sometimes 'linux' is changed to 'mac'. *face-->palm*
-
#2.10 Posted by toadeater on 21 Mar 2008 - 00:32
- (HawkMan said @ #2.3)Actually I have been using newer versions of linux. very new versions. and it's at least as plagued by bad drivers as any version of windows.
Is XP and OS X plagued with as many driver problems as Vista? Can you honestly tell an XP user that they'll have fewer problems by switching to Vista?
-
#3 Posted by LawrenceAlbert on 20 Mar 2008 - 10:44
- This is a mistake. Maybe not Windows update but via Standalone File...
Things to Know Before you Download Windows Vista SP1
Microsoft Recommends windows update due to driver issues.
Installing Windows Vista Service Pack 1
How to install Sp1:
Method 1: Microsoft recommends using Windows Update to download and install Windows Vista SP1 on single PCs because of driver issues.
Method 2:
1. Download the Standalone File from Microsoft, here
2. Check first if you have a disk space available (A minimum of 7 GB free disk space for 32-bit systems and 12GB for 64-bit computers). Laptops must be plugged in to an AC power source.
4. Now, You're ready, just open the file and proceed with the installation.
5. Save you're work, Close all open programs and then click the Install button. It will take an hour or more...
-
#4 Posted by vipwoody on 20 Mar 2008 - 10:48
- I am getting this error:
An internal error occurred while installing the service pack.
Error Code: 0x80071A91.
-
(2 replies)
#5 Posted by michael.dobrofsky on 20 Mar 2008 - 10:51
- I had to reinstall my Audio drivers on my laptop after installing SP1. Reinstalling fixed the Audio.
-
#5.1 Posted by bathisland on 20 Mar 2008 - 14:32
- + 1.
Though I think it now takes longer for applications to open.
Might just be my imagination.
But then maybe not. -
#5.2 Posted by cantoris on 21 Mar 2008 - 10:20
- (bathisland said @ #5.1)+ 1.
Though I think it now takes longer for applications to open.
Might just be my imagination.
But then maybe not.
Yes you may see that initially as the prefetch cache (or whatever it's called) is cleared during SP1 installation. As you use your PC over the next few hours or couple of days then that caching will be restored to what is now appropriate to your system and that apparent slow down will disappear.
-
#6 Posted by quirkatron on 20 Mar 2008 - 11:00
- my drvers are all up to date, and its still not coming up in windows update...
-
#7 Posted by LawrenceAlbert on 20 Mar 2008 - 11:02
- An internal error occurred while installing the service pack.
Error Code: 0x80071A91.
try to install via windowsupdate.microsoft.comI had to reinstall my Audio drivers on my laptop after installing SP1. Reinstalling fixed the Audio.
Me too, I re-installed my audio drivers but after that, Windows Vista SP1 works great!
-
#8 Posted by InPCHell on 20 Mar 2008 - 11:55
- I downloaded the update directly instead of using Windows Update and it worked perfectly. No hang ups or error messages. I even have the Creative driver. Wonder what's up with that?
-
(5 replies)
#9 Posted by quirkatron on 20 Mar 2008 - 12:02
- this is just silly, i want sp1 now not later, and now there are driver problems!
windows needs an advertising campaige similar to mac, mac know how to present themselves in they're website and commercials, window's website is terrible
they need to make ads, which make windows users think, gee i'm glad i run vista, because thats what i'd be thinking about mac after every mac ad...
i probably sound like a pile, but its true, everyone's buying products which sell an "image"
and windows isnt offering that. -
#9.1 Posted by Kirkburn on 20 Mar 2008 - 12:09
- (quirkatron said @ #9)this is just silly, i want sp1 now not later, and now there are driver problems!
windows needs an advertising campaige similar to mac, mac know how to present themselves in they're website and commercials, window's website is terrible
they need to make ads, which make windows users think, gee i'm glad i run vista, because thats what i'd be thinking about mac after every mac ad...
i probably sound like a pile, but its true, everyone's buying products which sell an "image"
and windows isnt offering that.
1. The driver problems aren't MS' fault.
2. It would alienate a lot of the Windows community if MS ran ads like Apple.
3. Those who buy products because of an "image" are those that shout loudest. -
#9.2 Posted by DeanNapper on 20 Mar 2008 - 12:13
- Doh!
-
#9.3 Posted by ID2 on 20 Mar 2008 - 12:47
- (quirkatron said @ #9)windows needs an advertising campaige similar to mac . . . . . . and windows isnt offering that.
They don't need to when they're already the most gigantic money-printing factory the world has yet seen!
-
#9.4 Posted by Cheruman on 20 Mar 2008 - 13:55
- (quirkatron said @ #9)this is just silly, i want sp1 now not later, and now there are driver problems!
windows needs an advertising campaige similar to mac, mac know how to present themselves in they're website and commercials, window's website is terrible
they need to make ads, which make windows users think, gee i'm glad i run vista, because thats what i'd be thinking about mac after every mac ad...
i probably sound like a pile, but its true, everyone's buying products which sell an "image"
and windows isnt offering that.
Nice work - you've managed to confirm people's stereotypical views of Mac users. -
#9.5 Posted by C_Guy on 20 Mar 2008 - 14:42
- "this is just silly, i want sp1 now not later"
Maybe you should stomp up and down 'til you get your way.
OR, you could follow the solution that is posted. That might work better.
OR start a completely unrelated rant about advertising.
"because thats what i'd be thinking about mac after every mac ad..."
Perhaps you should think for yourself, rather than rely on advertising to do it for you. The reason you don't think Windows has an "image" is because Windows users have more important things to do with their lives than show off their arrogance on television.
-
#10 Posted by DeanNapper on 20 Mar 2008 - 12:17
- I seem to get error 0x8007371C...can't find much info on-line about it....
-
#11 Posted by Xerxes on 20 Mar 2008 - 12:34
- Both my Vista PCs got affected by this. Problem is even the latest drivers for the affected hardware are still incompatible. I've contacted Dell about it (as my PC is a Dell) and they said they are currently testing drivers and will release updated drivers when necessary, I got no time frame on when this might happen other then it will. So I just gotta hang on a bit longer.
-
#12 Posted by Aquafox on 20 Mar 2008 - 14:20
- weird...I installed Vista SP1 and it works perfectly, but the list says that SP1 has problems with my SB audigy SE...?...the sound works fine and havent had any BSODs or any sort of problems...(btw i downloaded the 400meg SP1 installation)
-
(1 reply)
#13 Posted by franzon on 20 Mar 2008 - 14:49
- This article forgot to mention another cause:
Cause 7
You used the third-party program vLite to configure the system, and you may have removed required system components that have to be available for Windows Vista SP1 to be installed.
Last edited by franzon on 20 Mar 2008 - 14:54 -
#13.1 Posted by toadeater on 21 Mar 2008 - 00:33
- (franzon said @ #13)This article forgot to mention another cause:
Cause 7
You used the third-party program vLite to configure the system, and you may have removed required system components that have to be available for Windows Vista SP1 to be installed.
Why do they have to be available if no one wants them?
-
(7 replies)
#14 Posted by Raptor on 20 Mar 2008 - 15:32
- ... I'm royally irritated because my copy of Vista DEACTIVATED after installing SP1. It won't reactivate online, and it wont work with the (annoying) automated phone system (why do I have to read the numbers aloud to a computer instead of punching them in on the phone? Does anyone else feel it demeaning to have to TALK to a computer?), so now I have to set aside time in my day to call in and defend myself against their foreign call rep as they make sure my computer is using a legal copy before they'll reactive MY computer....
-
#14.1 Posted by Synthetic on 20 Mar 2008 - 15:50
- Umm... You can, when she tells you to say the numbers just punch them in. She might tell you she can't activate it and you'll need to talk to a person, but there really cool and the whole process from when you call to when you hang up only takes about 8-10 min.
-
#14.2 Posted by Raptor on 20 Mar 2008 - 16:31
- hang up only takes about 8-10 min.
Again, why am I having to call Microsoft and waste my time to defend myself from my computer being disabled? -
#14.3 Posted by Nave on 20 Mar 2008 - 17:46
- (Raptor said @ #14.2)hang up only takes about 8-10 min.
Again, why am I having to call Microsoft and waste my time to defend myself from my computer being disabled?
Because they are the only one in the world that can reactivate your computer. Instead of talking to the people who can help, you have chosen to rant in a place where no one can do anything. Great decision-making.
Oh, and don't give me any of your BS about having to waste time and defend yourself. How is 8-10 minutes a waste when you can get your computer back and be able to get on your marry way of getting things done? And why do you have to "defend" yourself? You've got nothing to hide do you? -
#14.4 Posted by Nightburn on 20 Mar 2008 - 18:03
- (Raptor said @ #14.2)hang up only takes about 8-10 min.
Again, why am I having to call Microsoft and waste my time to defend myself from my computer being disabled?
Raptor, I'm with you on this. I've reinstalled my computer a few times since I've had Retail Vista Ultimate due to hardware upgrades and every time I've had to call. I know that Microsoft specifically requires you to reactivate on major hardware changes, however, I almost find it insulting.
If I buy a $400 piece of software why should I be required to jump through hoops just to install it. Thank you pirates (not that I'm perfect on this front). -
#14.5 Posted by Raptor on 20 Mar 2008 - 19:25
- (Nave said @ #14.3)Because they are the only one in the world that can reactivate your computer. Instead of talking to the people who can help, you have chosen to rant in a place where no one can do anything. Great decision-making.
It was 11:00 at night last night when I got the "reactivate message". I did not want to deal with it when as I was getting ready to go to bed. I posted this message in a discussion board talking about Vista SP1. I'm ranting in a discussion thread for discussing SP1, and finally, I posted this from work during my lunch break, where I am distinctly no where near my computer and the people who can fix it.(Nave said @ #14.3)Oh, and don't give me any of your BS about having to waste time and defend yourself. How is 8-10 minutes a waste when you can get your computer back and be able to get on your marry way of getting things done? And why do you have to "defend" yourself? You've got nothing to hide do you?
Your comment is nothing but troll bait with a nice logical fallacy at the end for good measure. I used the term "defending myself" because it is my experience from talking to coworkers that Microsoft will ask you at times why you are reinstalling the OS. Quite frankly, that's none of their business. I'm using it within the terms of the license agreement. That is all that matters. I should not have to dedicate ANY of my time to aiding Microsofts anti-piracy measures.
Again, my issue is, why has my entire operating system deactived due to installing a service pack? WGA is a failed antipiracy measure that in my experience only inconveniences legitimate users. -
#14.6 Posted by bryonhowley on 21 Mar 2008 - 05:42
- (Raptor said @ #14.5)(Nave said @ #14.3)Because they are the only one in the world that can reactivate your computer. Instead of talking to the people who can help, you have chosen to rant in a place where no one can do anything. Great decision-making.
It was 11:00 at night last night when I got the "reactivate message". I did not want to deal with it when as I was getting ready to go to bed. I posted this message in a discussion board talking about Vista SP1. I'm ranting in a discussion thread for discussing SP1, and finally, I posted this from work during my lunch break, where I am distinctly no where near my computer and the people who can fix it.(Nave said @ #14.3)Oh, and don't give me any of your BS about having to waste time and defend yourself. How is 8-10 minutes a waste when you can get your computer back and be able to get on your marry way of getting things done? And why do you have to "defend" yourself? You've got nothing to hide do you?
Your comment is nothing but troll bait with a nice logical fallacy at the end for good measure. I used the term "defending myself" because it is my experience from talking to coworkers that Microsoft will ask you at times why you are reinstalling the OS. Quite frankly, that's none of their business. I'm using it within the terms of the license agreement. That is all that matters. I should not have to dedicate ANY of my time to aiding Microsofts anti-piracy measures.
Again, my issue is, why has my entire operating system deactived due to installing a service pack? WGA is a failed antipiracy measure that in my experience only inconveniences legitimate users.
Re-format your drive install Windows 3.1 and shut the **** up. That should take care of the problem.
-
#15 Posted by Darken on 20 Mar 2008 - 18:18
- Creative Audigy
For x86-based and x64-based computers: Ctaud2k.sys - version 6.0.1.1242 or earlier
For x86-based computers: P17.sys – all versions (This was originally a Windows XP-based driver.)
Installed Windows Vista SP1 with Standalone package, all works fine (Audigy 2 Platinum).
-
(1 reply)
#16 Posted by Harreh on 20 Mar 2008 - 19:38
- So, will I be able to install SP1 onto a clean OEM system with no worries?
-
#16.1 Posted by Loren on 20 Mar 2008 - 21:44
- As long as the machine can run Vista in the first place.
So far I have installed SP1 on 5 different machines with both AMD and Intel processors, varying amounts of RAM and varying age of video cards -- it has worked fine on all of them with no problems.
Call me lucky if you like - but this service pack does work.
-
#17 Posted by IntelliMoo on 20 Mar 2008 - 21:37
- Oh Vistaggy, will you ever win.
-
#18 Posted by DarkeSword on 21 Mar 2008 - 05:27
- So I've got a regular Creative Audigy, running x64 Vista. If I run Creative's update utility, should I be able to see SP1 in Win Update? Because I don't.
-
(1 reply)
#19 Posted by cork1958 on 21 Mar 2008 - 07:49
- Now here's a surprise. MS can't get SP1 right either, due to their lousy 3rd party driver support, or lack thereof, which is partially to blame for it being such a POS since the day it was released. Way to go MS!!
Waiting to see how bad they screw up SP3 for XP now!!
-
#20 Posted by The Grasshopper on 22 Mar 2008 - 01:29
- I have realtek AC97 drivers on a machine that is older than my dual core laptop that has realtek HD drivers.
No problem with the former, but the laptop, I had to dl the drivers again to get the sound to work.
Everything works fine. as a matter of fact, if this is just a reliability and compatibility update, just wait til sp2. Both of my systems have sped up. More responsive with everything. In fact. Faster then my XPsp2.
I am very satisfied with this update.
just FYI.
-
#21 Posted by daniel1212 on 26 Mar 2008 - 01:36
- There are more problems showing up daily, one of which seems to be with ungradable sigmatel drivers (company sold, new one discontinued support). See here for more on that.
To help ensure a positive update experience, Windows Update will temporarily not offer Windows Vista SP1 to systems that have the following device drivers. In some cases, these device drivers are problematic on Windows Vista-based computers when you update to Windows Vista SP1. By installing updated device drivers, you will resolve the issue and enable Windows Update to offer Windows Vista SP1.
Click read more to view a list of drivers that don't work well with Vista SP1:
Audio drivers
SigmaTel
SigmaTel
Creative Audigy
Conexant HD Audio
Biometric (Fingerprint) Sensors
Display drivers
Other drivers
Note Symantec is aware of this issue, and it is working on a solution. Symantec provides various update procedures. This includes their LiveUpdate service.
Please visit Microsoft Knowledge Base Article about this issue and find out what you can do about it.