The UK is a nation of broadband speed freaks, according to figures released by broadband comparison site Top 10 Broadband. Based on over 90,000 tests captured in March, the monitoring site said that download speeds seems to be the primary factor in deciding customer satisfaction.
The top three fastest providers were also the three highest rated in terms of customer satisfaction. O2 topped the rankings in terms of speed and customer ratings, with an average speed of 6.41Mbps and customer rating of 3.82 out of 5. Second and third for speed and rating were Be and Virgin Media respectively.
View: the full story @ vnunet
The top three fastest providers were also the three highest rated in terms of customer satisfaction. O2 topped the rankings in terms of speed and customer ratings, with an average speed of 6.41Mbps and customer rating of 3.82 out of 5. Second and third for speed and rating were Be and Virgin Media respectively.
















Unhappy!
Did they?,I always thought Be was 1st with broadband & always was a subsiduary of O2 & recently O2 decided to have a O2 broadband named service so O2 could do their own bundling service/s & there were never any buy outs/mergers whatever.
Odd... I'm with Virgin media and get 20Mbps... they must have really downscored for customer service! :o
Odd... I'm with Virgin media and get 20Mbps... they must have really downscored for customer service! :o
They're probably talking about ADSL broadband specifically anot not broadband in general (which would include ADSL & cable)
I don't think so... Virgin Media are listed as 3rd on that list afterall...
I don't think so... Virgin Media are listed as 3rd on that list afterall...
Yeah the ADSL for virgin media can't be included or as soon as peak time comes your speed tumbles.... to almost nothing at times.(has improved in recent weeks mind)
I could only dream of a 10 megabyte line where I live. Because it has to come over telephone line and the quality of the line is bad, it means I get poor broadband speeds >.<;
Bring on the fiber-optic to every house in the country so we can have 20meg broadband
Let the revolution begin
Some companies such as BT cap speeds when torrents are being used and other data transfer that takes advantage of high speed connections. So essentially anyone who pays for a high speed connection from one of these companies, cant use it for anything that really needs a high speed connection (pointless?). Companies like Virgin cable dont do this (and I presume O2 and Be also dont), this means when their customers pay for their connection speed they aren't being cheated so they are happy.
UK internet is a joke.
I've had a 100M line for over 3 years now for about 15 quid a month.
The standard broadband in the UK at the moment is 8MBit ADSL over a BT Phone line. 16MBit ADSL is available, but is quite expensive (comparatively).
If you are in a Cable area, the standard is 4MBit, but 20MBit is available (which i've got
Price
So called unlimited broadband,except thats not true because the majority of ISP's impose at least 1 type of restriction,usually a cap on the amount you can download it total,if you go over that your ISP gives you warnings/charges you extra per GB or whatever,other kinds of restrictions include a traffic system where by your ISP really limits your download speed during certain times of the day,Virgin are known to do this.
The speeds we are told we can get & what we actually get.
All 3 of the above compared to other places in the world is crazy.
Also the internet infrastructure over here is taking ages to upgrade.
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