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Microsoft begins beta testing of “Windows Advisor.”

HappyAndyK   on 28 May 2008 - 11:06 · 25 comments & 11356 views

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Microsoft has begun privately beta testing a new tool, known as “Windows Advisor,” which is aimed at helping consumers better pinpoint why their Windows machines might not be up to snuff. Windows Advisor currently supports Windows XP Service Pack 2 and Windows Vista. The beta version is available in English only.

Microsoft officials have been saying that Windows, and especially the much-maligned Windows Vista, isn’t to blame for all of users’ PC problems. Faulty drivers and badly written apps are often behind users’ unhappiness with their new PCs, the Softies have said. Microsoft is making sure that users will be able to place blame where it belongs with Windows Advisor.

Link: ZDNet Blogs

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(5 replies) #1 El Sid on 28 May 2008 - 11:37
Faulty drivers and badly written apps are often behind users’ unhappiness with their new PCs


Absolutely right. I can't count the amount of times people have moaned at me about Windows because <insert application name here> keeps crashing.
#1.1 _dandy_ on 28 May 2008 - 13:37
(El Sid said @ #1)
Faulty drivers and badly written apps are often behind users’ unhappiness with their new PCs


Absolutely right. I can't count the amount of times people have moaned at me about Windows because <insert application name here> keeps crashing.


explorer.exe?
iexplore.exe?
#1.2 El Sid on 28 May 2008 - 14:04
(_dandy_ said @ #1.1)
(El Sid said @ #1)
Faulty drivers and badly written apps are often behind users’ unhappiness with their new PCs


Absolutely right. I can't count the amount of times people have moaned at me about Windows because <insert application name here> keeps crashing.


explorer.exe?
iexplore.exe?


It's still not a problem with Windows now is it
#1.3 Captain555 on 28 May 2008 - 14:55
(El Sid said @ #1.2)
It's still not a problem with Windows now is it



Splitting hair. Aren't we ?
#1.4 +bryonhowley on 28 May 2008 - 16:49
(_dandy_ said @ #1.1)
(El Sid said @ #1)
Faulty drivers and badly written apps are often behind users’ unhappiness with their new PCs


Absolutely right. I can't count the amount of times people have moaned at me about Windows because <insert application name here> keeps crashing.


explorer.exe?
iexplore.exe?


And yet most of the time the crash is not from those two apps ether. The only crashes I have had with IE have been from bad Add-Ons or codecs with explorer
#1.5 _dandy_ on 29 May 2008 - 23:12
(bryonhowley said @ #1.4)
(_dandy_ said @ #1.1)
(El Sid said @ #1)
Faulty drivers and badly written apps are often behind users’ unhappiness with their new PCs


Absolutely right. I can't count the amount of times people have moaned at me about Windows because <insert application name here> keeps crashing.


explorer.exe?
iexplore.exe?


And yet most of the time the crash is not from those two apps ether. The only crashes I have had with IE have been from bad Add-Ons or codecs with explorer


Don't be so quick to be dismissive. I can still crash IE after a clean install + all updates, and while Explorer itself is more resilient to outrigth crashes, I can certainly get it to misbehave.
(2 replies) #2 LipSmacker on 28 May 2008 - 11:38
Microsoft Windows Finger Pointer 1.0
#2.1 GP007 on 28 May 2008 - 13:04
And if it works right people will finally start getting a clue that their PC isn't just about Windows alone. It's easy to blame one thing for every problem even if that's really not the case.
#2.2 toadeater on 28 May 2008 - 23:40
(GP007 said @ #2.1)
And if it works right people will finally start getting a clue that their PC isn't just about Windows alone. It's easy to blame one thing for every problem even if that's really not the case.


Windows is the problem because the design of Windows is what has created many of these problems. Windows is unstable and fragile. One single corrupt or missing entry in the registry and it all comes crashing down. Windows is too $*(^(!*^$ stupid to reset its services and reconfigure the hardware when that happens. One bad driver and it won't boot because it's too @)$^(!*^$ stupid to ignore it and load in safe mode. You've got restore points, but how about the restore point problems in Vista because MS once again made yet another idiotic design decision--in a poor imitation of Apple's Time Machine--and integrated Shadow Copy with it? Why !($*^!^$*#! is this now mandatory in Vista?

It really is Microsoft's fault. Other operating systems don't experience the same problems in quite the same way. They are more resilient to many of these errors that make Windows come crashing down, or not even boot. Much of it comes down to the Registry and the amount of bloat (and legacy support) that is in Windows.
#3 +King Mustard on 28 May 2008 - 13:02
How can I get this?
#4 tsutton on 28 May 2008 - 13:46
1) Old news.

2) It's not private... I have not been invited and I can see it in my profile.

3) Looks good.
(3 replies) #5 C_Guy on 28 May 2008 - 14:31
It's sad to see so many people point the finger at Microsoft when their computer doesn't run perfectly. 9 times out of 10 it's user error and the rest of the time it's a hardware failure or a bug in the OS or an application.

Blue screens of death are actually a good thing. The data is spits out will help you troubleshoot a failure. But people are too ignorant to understand that so they blame Microsoft because there's just NO WAY the problem could be between the chair and the keyboard
#5.1 Dakkaroth on 28 May 2008 - 15:42
I'll agree to this. Only time XP has done a BSOD on me was from something wonderfully stupid I did. I really don't want to announce what I did either, but if you really want to know, PM me.
#5.2 LipSmacker on 28 May 2008 - 16:12
I actually received one last week... first time I've had one in a long while (XP SP3). I like how it automatically resets the computer for you now; however, it reset too quickly! I couldn't read the BSOD message.
#5.3 sphbecker on 28 May 2008 - 19:20
That is why the data is written to the dump file :-)
#6 EduardValencia on 28 May 2008 - 15:00
Funny that the mayority of the blames in the specialized computing commuinties,perhaps this tool willl determine who's faulty,the third party applications or Windows.And i have no doubts that third party software is the one to blame here not Windows

it should be cool that the advisor shows the application that is causing the problem,perhaps with advanced monitoring.
(1 reply) #7 X'tyfe on 28 May 2008 - 15:49
i like how they try to shift the blame elsewhere while they try to clean up there own ****ups
not very mature at all microsoft
#7.1 seamer on 28 May 2008 - 16:25
How dare Microsoft blame Adobe for photoshop being buggy. Bad Microsoft!
#8 Burst404 on 28 May 2008 - 16:00
Vista isn't a complete package, but it's not a horrible OS, either, damnit. It's not the fault of a single person or company, it's the fact that behind every application is a multi-million dollar corporation determined at making an extra buck. And, if testing the application thoroughly is going to cost them $$$, then they'll just do some simple tests that cost $, instead.

Microsoft is at fault,
Add-On companies are at fault,
laa laa laa.

Edit: And, god forbid, sometimes, it's you, the end user, who doesn't know what the f*ck to do.
#9 majortom1981 on 28 May 2008 - 16:31
Most blue screens are caused by bad drivers. If people would just run microsofts dump file utility they would see the program that caused it.
#10 HalcyonX12 on 28 May 2008 - 18:12
There are plenty of problems Windows has that are unobvious or that return cryptic error messages... hopefully this tool will be able to help figure them out? Sometimes I've wondered why a Windows machine was just slowing down for no apparent reason or why it would slowly start choking on itself even though no new software was installed.
#11 FixedBit on 29 May 2008 - 01:20
This is actually a decent tool, been testing it for a while. While most of the stuff "fixed" is just basic knowledge for geeks, it is likely to help solve a lot of "stupid" problems people have with their pc. (no I didnt call the people stupid, just the problems
(1 reply) #12 Roscomac on 29 May 2008 - 02:09
My two cent's worth - Blue Screens of Death are a disastrous way to handel what is usually just a minor infringment of such things as memory allocation.

So a simple error such as a program trying to reference invalid memory takes out the whole OS - crashing down into oblivion with any open apps and files going south with it - Yeah a great response to what could behandled much more safely.

I have had a few instances wher I have had some app try to write to invalid memory say - now I know the OS should intercept that and freeze it but can't they simply inform you - force an orderly shutdown of open apps and files and then force a shutdown.

Apparently not - for a simple memory error - a harmless incident if handled more elegantly - the OS crashes down then upon reboot scrambles your hard disk because checkdisk is more often than not set to run because of the file system errors generated by the Blue Screen.

As I said earlier I have something as inocuous as a memory allocation error force a Blue Screen, crash the OS and totally scramble the system partition on restart so that the only sensible solution was a re-install.

In fact - lets be honest - Windows almost demands a clean install every few months to keep running error free - no matter who is at fault.

Microsoft ARE responsible for the Blue Screens - it may not always be their code that cause them BUT it is their code which does such a bad job of handling it.
#12.1 RAID 0 on 29 May 2008 - 05:36
Really? What the hell are you guys doing to you computers? The last XP install lasted me 2 years.. and the only reason I wiped it out... was because I got a new MB, RAM , video card and CPU. One of my best friends has to reinstall Windows every few months, I always ask, "Jeff, why do you have to reinstall XP again?" His answer, "It just crashes." Faulty hardware, bad drivers and user errors can take their toll on Windows.
#13 KevinN206 on 29 May 2008 - 04:33
When designing hardware or software, you want your system to fail gracefully. The software should never be in an unknown state. If the application or the OS can't ensure a safe state, it must do *something* to ensure that user data is not compromised.

At worst, the application/OS will terminate (BSOD) thereby preventing further damage to the user data. The worst thing the application/OS can do is claiming everything is "alright" when it's in fact corrupting things.

http://www.geekstogo.com/forum/Windows-XP-...des-t43519.html

Memory errors are never "simple."

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