Neowins previous web servers host, ThePlanet based in Dallas Texas, suffered a major setback yesterday as an electrical fire allegedly caused an explosion, knocking out around 9000 of their customers hosted websites.Marcus Langenveld writes: "Apparently there was an electrical fire at ThePlanet’s H1 data center in Houston Texas. According to some sources there was an actual explosion powerful enough that it knocked down walls in an equipment room. So far there are no reports of damage to servers or networking equipment but power is offline at the facility and approximately 9000 websites are affected. This will surely be all over the tech news websites by morning. <- You got that right! - Ed.
View: Marcus Langenvelds Blog + theplanet customer statement View: Updated information by the staff @ ThePlanet ForumUpdate
Just over an hour ago staff member, Todd Mitchell posted an update on the situation:
Morning,
We are continuing to work through various issues this morning. We will have additional contractors on-site this morning starting at approx. 7 AM. Some will hand-off from contractors who worked overnight and others will start the recovery/installation of new electrical gear to power the data center.
We are still working through the EV1 DNS and ServerCommand items. We are making progress on both items and expect to have both functional within the next 120 minutes.
In addition to the above, the network engineering group worked overnight to prepare the network for the recovery of H1. We expect the reconvergence of the network to go smooth once H1 comes back online.
We do not have an Estimated Time to Repair at present; we should have a better estimate this morning. Our staff and management continue to work through the night and morning-- we will continue to provide hourly updates.
Todd
ste
The team here at The Planet continues to work through the various issues that we continue to encounter. We are still making progress on the previous items that I mentioned in my last post. DNS infrastructure has been migrated to another data center and propagation has begun. We are working through some database issues with ServerCommand and fully expect those to be resolved within the next hour.
I’d also like to address the idea of migrating from one data center to another. During the early stages of the H1 data center we opportunistically relocated some customers to another data center. However, due to network and data center (power/cooling) constraints, this option is no longer available and requests for migration cannot be honored. Please rest assured that our teams are working diligently to return service to all affected customers.
At this time we do not have an Estimated Time to Repair at present; we should have a better estimate this morning. Our staff and management continue to work through the night and morning-- we will continue to provide hourly updates.
Todd
No one else is going to make it any better either, not NY, not IL, not AZ. You should be able to figure out what I mean.
I want pics too.
I want pics too.
Exclusive photo :
I was wondering why that was happening. Now it makes sense.
Hope it gets sorted out quickly
I'm sure they would much rather their servers didn't catch fire.
-Spenser
Nameservers for www.msgpluslive.net:
* ns1.ev1servers.net returned (SERVFAIL)
* ns2.ev1servers.net returned (SERVFAIL)
.
.
.
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OVER 9000!
http://www.theplanet.com/news/pr/pr20080522.asp LFMAO
http://www.theplanet.com/news/pr/pr20080522.asp LFMAO
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