The new Apple iPhone has sold out in the UK on the first day of customers being able to place orders.The day hasn’t been without controversy however. Existing iPhone customers who registered their interest for the 3G iPhone weeks ago received text messages this morning telling them they could complete their upgrade request online only to be faced with a website that at best allowed them to complete the first stage (of about 5) of the order.
As the day progressed it became increasingly apparent that O2 were prioritising new customers (makes business sense I suppose) and by mid-afternoon there were no more orders been taken with only a handful of existing customers managing to submit an upgrade request.
It is unclear whether or not existing customers with an iPhone can upgrade in-store on Friday with O2 customer services saying that people can - and store managers saying they can't!
View: Angry O2 customers
Is this confirmed? And if so, do you have a source at all?
Is this confirmed? And if so, do you have a source at all?
Yes - The O2 website has changed to say:
Source: http://www.o2.co.uk/assets/O2HybridNav/1_i...gCustomers.html
After I submit my order yesterday afternoon and I still haven't got any confirmation email
BTW I am a existing O2 non-iPhone customer too.
lol this is absolutely typical of O2, nobody seems to know anything! I have to say, customer service isnt their strong point at all.
Minor problems aside, everything I've heard has me to believe it is both a decent phone, and a good mp3 player.
It has a unique input system (not counting the problems with on-screen keyboard), a great high-resolution screen, and what sounds like a large library of software, either in development or waiting to be released.
In my mind, minor faults such as no mms (don't use it anyways, ever), no video recording (don't use it anyways, ever), and a poor onscreen keyboard are completely redeemed by:
My point being, when the hype disappears, you are still left with a pretty decent phone, and an excellent music player. Now if only Rogers would price them competitively, I might be able to afford one.
I have a colleague at work who won't go near an iPhone and SWEARS by HTC products. Yet in the same breath he freely admits that the products have been in steady decline over the years and he's never had a smartphone as good as his SPV C500. Not sure which one it is he has at the minute (has a slide out keyboard tray and is fairly compact) and he's continually railing at the fact that it often struggles to work out whether it is in landscape / portrait, it locks up frequently, etc.
Nothing about the HTC products impresses me. Bring on the iPhone 3G.
+1.
+1.
I'm waiting for the new HTC diamond on my network. The new iPhone doesn't seem much different from the old one really, its stll good, but not worth the all that money.
People searching or a phone that does everything best in the phone market are crazy - some people complain phones are way over sized, others complain they are getting to small to read the screens or press the buttons - one phone cant and shouldnt suit everyone.
Minor problems aside, everything I've heard has me to believe it is both a decent phone, and a good mp3 player.
It has a unique input system (not counting the problems with on-screen keyboard), a great high-resolution screen, and what sounds like a large library of software, either in development or waiting to be released.
In my mind, minor faults such as no mms (don't use it anyways, ever), no video recording (don't use it anyways, ever), and a poor onscreen keyboard are completely redeemed by:
My point being, when the hype disappears, you are still left with a pretty decent phone, and an excellent music player. Now if only Rogers would price them competitively, I might be able to afford one.
The only thing apple got right was the UI. For something that's pedalled as an "advanced music player" the fact it doesn't have stereo bluetooth makes it a complete laughing stock from the outset. The fact it's peddled as being an "Outstanding smartphone" the fact is lacks common components such as MMS and Video Recording ( regardless of IF you personally use them or not is irrelevant a lot of people do ) take out the fact they every other OS has free and extensive range of software out now with hundreds more in development shows it still have a lot of maturing to do.
The only design decision they got right is the UI and they coldent do it correctly to do one handed operation ( even without the tactile feedback which is currently usual for a touch screen device )
Maybe when they release the iPhone 3 in a few months they will have perfected all the quirks.
So tbh, current iphone users should just accept what they are given and quit crying about not getting it on release. They are already extremely lucky to be allowed to upgrade anyway
but it's all rumors since they're gonna announce the tariffs and price the day before.
+1. and all this controversy over a fashion accessory that made people believe that 3G is the latest innovation.
Seeing adverts for super budget cameras with 8MP is a joke... you would never want to print the pictures they produce so theyre essentially useless. The colours would be horrible, the image probably not crisp, out of focus, poor light reading etc. etc.
The iPhone is a good phone and music player, but the new contracts being offered are more expensive than any other handsets, which i think it is just to take advantage of the hype.
I prefer HTC Diamond ot HTC Touch, however. I like the realm of apps you can install on Windows Mobile, without being expectant of what happens with the iPhone SDK and the apps that are being developed...
Last edited by Atlonite on 09 Jul 2008 - 11:29
I've yet to get a text through saying if my order went through, so I'm doubting it.
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