Microsoft: Vista customer satisfaction climbs
By Chakkaradeep Chandran, 08 December 2008 - 08:34 35 comments
Microsoft Asia Pacific has responded to researchers' claims that enterprise chief information officers "have not warmed to the Vista operating system over the past year."
The northern hemisphere researchers said that the CIOs they recently surveyed voted 11 to one against plans to implement Vista. The researchers concluded that "CIOs and other heads of IT still believe there is little business value in migrating from XP to Vista, especially in the current economic climate."
Richard Francis, General Manager, Windows Client Group, Microsoft Asia Pacific, said that, overall, sales of Windows Vista licenses have passed 180 million since launch, and at least 100 million Windows Vista users have actively hit Windows Update. Francis also claims that this is the right time customers are starting to deploy, especially with Windows Vista SP1.
Francis also added that they (Microsoft) have received positive feedback from enterprises and SMB customers in APAC who have experienced the business benefits of Windows Vista and that the history of the operating system lifecycle clearly suggests an increase in deployment 18 months into the launch or close to release of SP1.

Comments (35)
+Odom - 08 December 2008 - 08:43
No wonder, what business will implement Vista now, with Windows 7 just around the corner? Might as well wait a while longer.
So what's up with the other 80 million licenses? Could they be from pre-installed boxes that were downgraded to XP, and never got to be used?
theyarecomingforyou - 08 December 2008 - 09:33
They're not necessarily unused licences - they could be controlled by a group policy, such that a central computer would download all updates and distribute them across a network. I certainly don't think 80 million users have a copy of Vista just sitting on a shelf, though the number is possibly in the millions. We don't have any real way of knowing.
+Odom - 08 December 2008 - 10:42
I was thinking more about companies. I know we replaced about 800 machines this year, all of them having a Vista licence, even though we run XP. I wonder how many more companies are in this situation, although I find it hard to imaging that makes up 80 million of them.
+HappyAndyK - 08 December 2008 - 09:20
Had to happen ... just a matter of time !
Foub - 08 December 2008 - 09:25
180 million systems sold and Vista just tagged along for the ride, again.... Way to manipulate the numbers.
GP007 - 08 December 2008 - 14:08
Businesses unlike normal retail shoppers can buy bare bones systems and install whatever OS they want. He's talking licenses sold, I really really doubt that we've only sold 180million PCs in these past 2 years. I think you can go check some sales numbers for PC/laptops/notebooks for these past 2 years and then see if they add up.
I'd like to be proven wrong about this, but I don't think I am.
leesmithg - 08 December 2008 - 11:03
I don't like the folders in vista, however I can change them.
Apart from that, it's o.k.
I wish thought M$ would write drivers for their own hardware in 64-bit-code.
Then I could use 64-Bit.
bob_c_b - 08 December 2008 - 12:43
Apart from that, it's o.k.
I wish thought M$ would write drivers for their own hardware in 64-bit-code.
Then I could use 64-Bit.
What MS hardware doesn't have 64 bit drivers? My LifeCam, Zune and Sidewinder X5 mouse all have proper drivers? Is it something older?
Eis - 08 December 2008 - 14:40
Apart from that, it's o.k.
I wish thought M$ would write drivers for their own hardware in 64-bit-code.
Then I could use 64-Bit.
Oh, sorry, I didn't know it was talk out of your ass day.
leesmithg - 09 December 2008 - 09:01
What MS hardware doesn't have 64 bit drivers? My LifeCam, Zune and Sidewinder X5 mouse all have proper drivers? Is it something older?
Fingerprint reader
+dave164 - 08 December 2008 - 11:57
Any company implementing Vista now, would be a bit daft, since something even better is around the corner.
I just wish there were x64 drivers for my Canon MF5650 laser printer..
ermax - 08 December 2008 - 14:15
Don't worry, the media will bash Win7 for a few years just like they bash every new MS OS. Every time a new OS comes out they bash it for a few years then miraculously this terrible OS turns into the best thing since Apple pie and they don't know how the lived without it. So if you want to wait for Win7 you will have to wait a few years for the media to adopt it. Unfortunately CFO's and CEO's listen to the media and tell their IT departments that it isn't time to upgrade even if the IT dep has decided to give it the green light. By the time the media decides an OS is worthy, the next OS is right around the corner. At some point you have to move on or you will just be waiting forever.
rm20010 - 08 December 2008 - 14:53
Heh, same here. I just wish there were x64 drivers for my CanoScan LIDE 20 scanner. Fortunately my printer (i560) has drivers out of the box for 32 and 64-bit.
nekrosoft13 - 08 December 2008 - 16:19
that is canon fault, if they didn't provide 64bit drivers for vista, they won't provide them for win7 either. time to give up on that old hardware
tntomek - 08 December 2008 - 20:47
Agreed, might be a good idea to write a complaint to canon for their crappy support. I have a newer (but not brand new) scanner and they seem to deliberately limit the drivers once a new revision of their product is launched.
+Xerxes - 08 December 2008 - 23:07
But businesses don't work that way. They don't upgrade to the next best thing, because everyone says it's better. Businesses don't care so much about the UI and all these new features (as most businesses that do upgrade to 7, I bet a bottom dollar they run it in Windows Classic), unless it affects the productivity of it's employees (i.e. help them work better) and even then they will need to extensively test it with their software and how it will behave in their network environment etc.
They usually stick with what works for them and in many cases they are stuck with the OS their software/hardware supports. For example if the company printers don't support Vista and the company that made them have no intentions to add Vista support, the company can't upgrade to Vista till the printers get replaced. Bad example I know, but I hope someone gets what I'm trying to say? maybe?
Karo - 323z IT - 09 December 2008 - 00:43
This is exactly what they do!!! I doubt having 4 gigs of RAM and an Intel 9xx graphics chip would be slowing such a machine but I guess many people are already used to the Grayness and such that even though the options are the same, they would not choose anything new. They don't care for the shiny graphics as you said, they only want the job done effectively and productively.
I had an old Canon 4015-IX maybe 15+ years ago. It worked with Windows 9x series, and Canon did not come out with an XP driver.
Funny thing is, it worked in Linux without me even having to find a driver. And rm20010's LIDE20 model is likewise supported in Linux. No need to have a hardware vendor force you into purchasing new hardware for them when the driver is open source. Use it as long as you want to.
Galley - 08 December 2008 - 12:25
Good news, everyone. Vista's approval rating is up to four percent!
bob_c_b - 08 December 2008 - 12:44
Yes, 100,000,000 machines hitting Windows Update with Vista = 4%.