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Mac OSX upgrade problems

Andrew Lyle   on 19 December 2008 - 18:36 · 22 comments & 8047 views

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Apple released a statement warning users upgrading from Leopard, about the newest available upgrade for Mac OSX to 10.5.6. The problem occurs from an incomplete software update getting into the update process that can cause Mac OSX to cause errors during the "Configuring Installation" window process.

Apple recommends users, if they haven't already, to force the software update process to quit the download, remove the partial update from your library and re-download the update. This problem is also been found in the standalone update from Apple's web site, and the combo update.

If users still faced with problems updating their Mac OSX machine, they are encouraged to contact Apple with related issues.

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(11 replies) #1 +techbeck on 19 Dec 2008 - 18:39
See, everyone has problems...not just Microsoft.
#1.1 +what on 19 Dec 2008 - 18:40
techbeck said,
See, everyone has problems...not just Microsoft.

Got the mandatory comparison in the first comment there. Well done!
#1.2 +techbeck on 19 Dec 2008 - 18:47
what said,
Got the mandatory comparison in the first comment there. Well done!


Wasnt really comparing or anything....just a comment
#1.3 Vezineth on 19 Dec 2008 - 19:24
Right you are.
#1.4 +dead.cell on 19 Dec 2008 - 21:26
...not even a big problem at that, from the looks of it? Doesn't sound that complex of a fix.
#1.5 +techbeck on 19 Dec 2008 - 22:05
dead.cell said,
...not even a big problem at that, from the looks of it? Doesn't sound that complex of a fix.


No, no big deal. Just everyday stuff that companies have to deal with.
#1.6 Raa on 20 Dec 2008 - 00:13
techbeck said,
No, no big deal. Just everyday stuff that companies have to deal with.

With Apple being less so than most
(Yes, source available : Neowin)
#1.7 n_K on 20 Dec 2008 - 13:50
dead.cell said,
...not even a big problem at that, from the looks of it? Doesn't sound that complex of a fix.

If its not that big of a problem, why has it not been fixed?
#1.8 LTD on 20 Dec 2008 - 15:41
n_K said,
If its not that big of a problem, why has it not been fixed?


The fixes, if necessary in these rare cases, have already bee posted. In fact, way before this article was posted on Neowin.

For most users the update installed just fine.
#1.9 RAID 0 on 20 Dec 2008 - 17:39
LTD said,
The fixes, if necessary in these rare cases, have already bee posted. In fact, way before this article was posted on Neowin.

For most users the update installed just fine.


Source?
#1.10 LTD on 20 Dec 2008 - 18:20
RAID 0 said,
LTD said,
The fixes, if necessary in these rare cases, have already bee posted. In fact, way before this article was posted on Neowin.

For most users the update installed just fine.


Source?


Here, but the answers are all over the web. Check the various new sites.

http://discussions.apple.com/thread.jspa?t...27440&tstart=90

http://discussions.apple.com/thread.jspa?m...638301�

http://discussions.apple.com/forum.jspa?fo...D=1219&start=15
#1.11 Jugalator on 22 Dec 2008 - 02:21
Until next time, please take note that no one is saying MS is the only software company in the world that have occasional software problems.

Especially not on Neowin.
#2 afusion on 19 Dec 2008 - 19:20
it makes me wonder how incomplete upgrade files get on the repositories
#3 Callaway on 19 Dec 2008 - 19:32
I had the configuring installation issue. Following the steps in the article finally resolved it. Was definitely annoying as hell.
(1 reply) #4 Tanshin on 19 Dec 2008 - 20:28
Well, I had no problems what so ever, on both of my macs
#4.1 kizzaaa on 26 Dec 2008 - 07:11
Same, it all went very smoothly as usual.
(3 replies) #5 pasty2k2 on 19 Dec 2008 - 20:40
As soon as Apple start being watched after gaining a little more market share, things like this seem to happen a lot more, if not all of the time.

Not apple bashing here in any way - I have both a Mac Mini and a few Windows PCs, and all have their quirks and problems. Apple products are great for their simplicity.

If I remember, Leopard was full of problems when it came out, then a few of its updates like this one caused problems. Also the iPhone and iPod updates did some weird things at first.

Maybe its time Apple started actively encouraging beta testing of their software. MS have managed to keep doing it while keeping new feature promises etc to a minimum. It might make these minor and major updates a little more stable for the users who buy macs "because they just work". My 2p.
#5.1 Tanshin on 19 Dec 2008 - 21:04
I also think that they should start testing. Enough of this closed doors and windows stuff, sure there will be the people who pirate stuff, but would you rather have piracy or unsatisfied customers?
#5.2 pasty2k2 on 19 Dec 2008 - 22:00
Tanshin said,
I also think that they should start testing. Enough of this closed doors and windows stuff, sure there will be the people who pirate stuff, but would you rather have piracy or unsatisfied customers?


MS adopted this, and I think their way of looking at it is "I would rather have someone use an illegal copy of Windows than a legit copy of Mac OS X." Seems to have worked IMHO.
#5.3 Tikitiki on 19 Dec 2008 - 23:13
pasty2k2 said,
MS adopted this, and I think their way of looking at it is "I would rather have someone use an illegal copy of Windows than a legit copy of Mac OS X." Seems to have worked IMHO.


That's a good way of looking at it lol
#6 hotdog963al on 20 Dec 2008 - 10:18
OK I will be careful when I update my Mac OSX machine, I mean my "Mac".
#7 jwelsh405 on 20 Dec 2008 - 18:12
ms uses beta testing god i really hope they did not use beta tester
with vista if they did they should be fired

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