Preview: Windows Live Hotmail's Web Messenger

In the coming weeks Microsoft will release more updates to its Windows Live Hotmail email service. Recent updates have included POP access, an increase in speed and performance, a Windows Live Calendar update, an interface update, better spam protection, bug fixes, and other changes in response to feedback. On top of that, we can expect to see an integrated web messenger, access to other email accounts through POP aggregation, what's new feed integration, and unlimited storage.

Some of us have been waiting a long time for a Windows Live web messenger, a much needed update to Microsoft's current MSN Web Messenger offering. In the meantime, rival instant messengers Yahoo! Messenger and Google Talk have released new web messengers and even third parties such as eBuddy have released impressive products supporting Windows Live Messenger. In the case of Yahoo! and Google, their web messengers are also integrated into their webmail products.

So, what can we expect from the new instant messaging integration - also known as Windows Live Web Messenger, Windows Live Hotmail WebIM or Windows Live Messenger for the Web. When you first sign in to Hotmail you will be greeted by a new "Messenger" option. Clicking this brings up a menu allowing you to sign in to Messenger just for now or to automatically sign in whenever you are in Hotmail.

Hotmail acts as another location in Windows Live Messenger 2009's new MPOP (multiple points of presence) feature. This feature allows you to log in to Messenger on more than one computer at once and receive the same messages at each location. In addition to the Messenger PC client, locations can also include the Messenger feature on XBOX Live and now Windows Live Hotmail as well.

Once you are signed in your current status appears in the top left of Hotmail. Clicking it brings up a menu allowing you to change your status, sign out of Messenger in Hotmail, sign out of all Messenger locations where you are signed in, or quickly view your Messenger contact list.

As with Windows Live Messenger on your PC, message "toasts" appear in the bottom right of the window giving you messaging related notifications and messages. The toasts in Hotmail also match the style of the theme that you have chosen.

You can start IM conversations with your Messenger contacts through the new Windows Live People contacts area of Hotmail, also available from the quick People link in the header navigation on most Windows Live properties and through the drop-down Messenger options menu in Hotmail. When you receive an email from a contact that you have in your Messenger contacts list then you will see a little coloured block preceding their name informing you of their status, similar to in your Windows Live Messenger contact list.

Choosing to send an instant message to a contact opens up a new conversation window. This includes similar options to the Windows Live Messenger PC client such as emoticons, nudges and quick blocking of contacts, and the style of the window again matches your Hotmail theme. Display pictures for you and your contact should also appear at the side of the window which, although can't be seen in the image below, is visible in the default blank conversation window page, currently unofficially available to view if you are signed into Windows Live.

[Please note: the screenshots featured are from beta or dogfood versions or are mockups therefore the final product is subject to change. Thanks to LiveSide, LiveSino and Paul Thurrot for some of the images.]

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My company blocks instant messaging programs and web clients. Only Google Talk works. I wonder how they'll handle this, block all of Windows Live Hotmail?

I'm not sure this is entirely correct. XBOX LIVE does not support MPOP as of yet. I've been running WLM2009 from the getgo (at the start of the beta) and have not seen this feature in either the original xbox dash or the NXE. It just signs you out. Trust me, I REALLY want this feature.

Has anyone seen MPOP work with XBOX LIVE?

the andyman said,
Sorry for the slight oversight on my part, XBOX Live's Messenger feature
support MPOP eventually but, as you say, doesn't yet

That's okay, you actually got me quite excited so I was kinda disappointed lol!
I'm so glad to hear it's coming soon! I've been hanging out for this feature for ages.

the andyman said,
Sorry for the slight oversight on my part, XBOX Live's Messenger feature
support MPOP eventually but, as you say, doesn't yet

Also, is there a source for that information?

Not inside your GMail webmail interface no. They wouldn't be able to do this as Google would not let them.

This is an advantage of people who use a Windows Live ID and really, after this next update to Hotmail (coming soon), I see no reason not to use Hotmail.

What is so bad about it? (once the advert is moved to the side, in the next version, as well as the other updates)

i could have sworn that a little while back when logging into windows live hotmail that they advertised new updates coming soon and one of them was the ad at the top of the page moving to the side.. anyone else remember this?

seebaran said,
Another wonderful name. The NEW Windows Live Hotmail Web Messenger aka WLMWM.


I think they're getting a bit lost with all these services and horrible naming conventions. The KISS principle is as true today as it ever was, but few follow it.