Microsoft to kill Hotmail via Outlook Express on September 1

If you're still using Outlook Express for checking your Windows Live Hotmail, listen up. Microsoft will be cutting off your access in three months. On September 1, 2009, the support for Distributed Authoring and Versioning (WebDAV), the protocol that Outlook Express and a handful of older clients currently use to access Hotmail, will be discontinued.

As Neowin reported in April of last year, Microsoft originally planned to cut off access for Outlook Express users on June 30, 2008. However the WebDAV protocol got a stay of execution after users complained that it was too soon. Microsoft's management agreed and gave users another year to make the migration. Microsoft has stated that these changes are necessary to support the larger and larger mailbox sizes that Hotmail supports. The say that that due to WebDAV's age, it can no longer keep up with the demands placed on it.

Outlook Express was last included with Windows XP. Windows Vista includes Windows Mail, but it does not feature the direct Hotmail connection features that were present in Outlook Express. Windows Vista users who wish to connect to their Hotmail accounts can use Windows Live Mail, which uses Microsoft's new favored protocol, DeltaSync. Users of Outlook Express who wish to continue using the client can reconfigure the client to connect using POP3, which was added to Hotmail in March 2009.

As part of Microsoft's new distribution strategy, Windows 7 does not include any mail client by default, but users can optionally install Windows Live Mail.

This change will have no affect on users of Microsoft Outlook 2003/2007 using the Office Outlook Connector since it also uses Microsoft's new DeltaSync protocol. However if you're using a previous version of Outlook that connects using WebDAV, you'll need to upgrade to a new client that supports the Office Outlook Connector or reconfigure your client to connect using POP3.

Any users of Entourage on the Mac should also update their client settings to use POP3. Currently there is no alternative connection agent available like the Outlook Connector for Entourage.

Users who check their email using only the browser based version of Hotmail, will not have to make any changes to their account.

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47 Comments

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I moved to Windows Live Mail Desktop and find it a very poor second to Outlook Express.

Why two processes just to send email ? wlcomm.exe (a process just to view contacts apparently) and wlmail.exe which hogs much more memory than OE ever did.

Surely Microsoft needs to give Windows Live Mail Desktop the Windows 7 treatment and slim it down into a more usable client as OE used to be.

I found a step missing at windowslivehelp.com in configure Outlook Express to send mail here is how to set that up.

Tools > Accounts... > Mail tab > your pop3.live.com > server tab > under "Outgoing Mail Server" check "My server server requires authentication" apply.

People should stop using the archaic program that is OE and upgrade to Windows Live Mail, its far superior and more secure.

bbfc_uk said,
People should stop using the archaic program that is OE and upgrade to Windows Live Mail, its far superior and more secure.

Definitely. There's absolutely no reason to use Outlook Express when the newer version (essentially) is out. Unless you have Windows 2000, but then you'd have other more important worries there.

I really wish they do away with Outlook connector and make iMap available to all Hotmail users. And please, get rid of the ads.

Outlook Express is so old, it's hard to believe anyone still uses it. It's about time Microsoft ended the WebDAV protocol. Outlook 2007 + Office Outlook Connector FTW!

Is there anyone still using XP? Well some of them are using OE, especially my sister.

I wish people would stop judging others based on your own opinion. Not everyone upgrades the second everything new is released. Do you replace your car every time it's newer version comes out, TV, chairs, beds? No? Why? Because those things works and does what they want it to do.

Leave other people alone to make their own choices.

ozgeek said,
Is there anyone still using XP? Well some of them are using OE, especially my sister.

I wish people would stop judging others based on your own opinion. Not everyone upgrades the second everything new is released. Do you replace your car every time it's newer version comes out, TV, chairs, beds? No? Why? Because those things works and does what they want it to do.

Leave other people alone to make their own choices.

But those things aren't free to upgrade either, otherwise i'd have brand new car, TV, chairs, beds..

ozgeek said,
Is there anyone still using XP? Well some of them are using OE, especially my sister.

I wish people would stop judging others based on your own opinion. Not everyone upgrades the second everything new is released. Do you replace your car every time it's newer version comes out, TV, chairs, beds? No? Why? Because those things works and does what they want it to do.

Leave other people alone to make their own choices.


As nbtc971 said - those things aren't free like these certain software upgrades, otherwise most of us would upgrade our TVs and cars when a new, better, one was released - if it came out yearly of course like this software.

You may be forgetting that Windows Live Mail works perfectly on Windows XP and if people haven't upgraded past Windows 2000 yet then that is their own fault. If they want to be involved in the computing industry, by owning a computer, then they have to move with the times and accept that old software doesn't cut it and isn't supported anymore.

The same applies to Outlook Express - Windows Live Mail was released to replace Outlook Express, therefore, no one can complain that Microsoft are ending support for Outlook Express in regards to syncing with Hotmail.

Do you expect Microsoft to maintain support for Windows 2000 and Windows XP for the rest of eternity? In the year 2050 will you be complaining because Microsoft still fail to add support of Windows Live Messenger 2050 to Windows XP? I realise that is about 40 years from now, but it's the same principle - in the computing world things become out of date much quicker. Windows XP is now 8 or 9 years old... Outlook Express is even older...

ozgeek said,
Is there anyone still using XP? Well some of them are using OE, especially my sister.

I wish people would stop judging others based on your own opinion. Not everyone upgrades the second everything new is released. Do you replace your car every time it's newer version comes out, TV, chairs, beds? No? Why? Because those things works and does what they want it to do.

Leave other people alone to make their own choices.


XP has nothing to do with this... Judging, really?

There is already a FREE REPLACEMENT for Outlook Express on XP, it is called Windows Live Mail...

Microsoft went to a lot of work to make the new Windows Live Essentials available for XP users so they didn't have to upgrade to Vista to get the new features, and even new programs XP never had.

http://download.live.com

It really is that freaking simple... And I would bet if they are using Hotmail, they have INTERNET access to download and install the Windows Live Mail and other cool programs that originally only shipped with Vista.

So download Windows Live Essentials with Windows Live Mail, and stop leaving people using old software, that has 20x less features and is highly insecure.

This isn't about judging, this is about getting people informed, and apparently they are not. Sticking with Outlook Express at this point would be like driving an old beat up car when someone was giving you a free new car that did everything the old car did, and had a lot of nice new features as well...



ozgeek said,
Conputers is not free too. Not everyone can buy new computers every few years.

Oh what a pity. Then tough, you're out of luck.

ozgeek said,
Conputers is not free too. Not everyone can buy new computers every few years.

Well unfortunately that's what people have to do. If they can't afford it, they can't have it. Unfortunately it's as simple as that. The majority of people can afford a new computer every 4 years or so (maybe more) and technology is advancing that fast that people just have the live with that fact. There's no point in disadvantaging the people who can afford it, which is the majority

Calum said,
Well unfortunately that's what people have to do. If they can't afford it, they can't have it. Unfortunately it's as simple as that. The majority of people can afford a new computer every 4 years or so (maybe more) and technology is advancing that fast that people just have the live with that fact. There's no point in disadvantaging the people who can afford it, which is the majority :)


There is a free better version available, how is this hurting even the poorest person? If they have internet to get to hotmail.com to get their email, they can download the newer FREE version just as easily.

MS is disadvantaging anyone here... In fact, they are trying to inform people that they have a better FREE version that the users can move to, and should have already moved to. Maybe this is forcing people to get the cool new FREE stuff, but hurting anyone, I don't think so...

ozgeek said,
Conputers is not free too. Not everyone can buy new computers every few years.

Last time I checked Windows Live Mail works great on XP and its FREE. Installed it for my aunt and grandmother last week..

I agree, though I use Outlook 2k7, I did try Windows Live Mail when I was testing Win7, and it's a very good client as well. OE people need to update already.

TOOLaudiofan said,
Does using Outlook Express with Hotmail have some added benefit that pop3 does not provide?


Correct me if I am wrong, but the way I understand WebDAV and DeltaSync is to try and provide an experience I believe similar to those using Exchange or Mobile Me. It would keep the OE client synced to the hotmail that way if you are traveling you can have access to everything if you do not have your system with you.

TOOLaudiofan said,
Does using Outlook Express with Hotmail have some added benefit that pop3 does not provide?

You get to see your e-mails exactly how they are arranged on the Hotmail system, which POP3 can't do at all.

It's a shame because using POP3 and hotmail doesn't work so good because next time you log in you will have "new" messages that you already read

Rudy said,
It's a shame because using POP3 and hotmail doesn't work so good because next time you log in you will have "new" messages that you already read


It isn't like they cannot download Windows Live Mail for free. That'll just import everything in from OE and life goes on. At least Microsoft did provide another free alternative, a program that they are actually updating since OE is dead as far as development goes.

Martog said,
It isn't like they cannot download Windows Live Mail for free. That'll just import everything in from OE and life goes on. At least Microsoft did provide another free alternative, a program that they are actually updating since OE is dead as far as development goes.

what about people using Linux and OSX?

Linux never had a Microsoft client. Anyone who was connecting to Hotmail was using something not supported by them anyway, at least as of March they have POP they can use.

Rudy said,
what about people using Linux and OSX?


I was not aware either had a valid solution from MS using WebDAV to begin with as Hotmail never used IMAP. Unless Entourage for Mac was able to I guess Linux users were stuck using WINE and not sure about Mac users. Entourage doesn't even seem like something I'd want to touch.

Marshalus said,
No, Hotmail does not support IMAP.

But why did MS invent WebDAV when IMAP existed? I know they like to go proprietary when possible, but beyond that.

My one still works fine and this is the 2nd time they said they would be killing off WebDAVE i posted aboyut it some time ago and nothing happened and that was said to happen end of last year

TOOLaudiofan said,
Does using Outlook Express with Hotmail have some added benefit that pop3 does not provide?

OE was an impossible program. Pain in the A**. Dad kept using it for years untile his emachines became so corrupted he was forced to get a laptop. He's using Outlook 2007 now. But it was a major pain trying to back up those emails. Sucked so bad eventually I ended up with Thunderbird years ago.