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Canada: Facebook violates privacy laws

Tom Warren   on 17 July 2009 - 10:00 · 31 comments & 6368 views

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Canada's privacy commission has published a report claiming that Facebook is breaching Canadian law by holding on to users' personal information indefinitely.

Privacy Commissioner Jennifer Stoddart says Facebook should hang on to the data only for as long as necessary according to the BBC .

More than 250 million people use Facebook and approximately 12 million in Canada alone access the popular social networking site.

The report concluded that Facebook's privacy policies are often confusing or incomplete. When users "deactivate" their account Facebook keeps their personal information so that they can easily re-enable the account at a later date. This policy breached Canada's privacy laws according to Stoddart.

Under Canadian law, Stoddart can take the case to a federal court to force new solutions in place. It's not yet clear whether Stoddart is planning to take action.

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(5 replies) #1 darkpuma on 17 Jul 2009 - 10:21
Do it! I hope facebook burns in hell.
#1.1 Jugalator on 17 Jul 2009 - 11:18
Wow!

OK, I have nothing against Facebook, but I do agree more sane privacy restrictions should be put in place. Nothing that really affects how it functions, but things like this.
#1.2 artfuldodga on 17 Jul 2009 - 11:41
and clearer options, on one page... minus a million check boxes
#1.3 Examinus on 17 Jul 2009 - 12:29
Hell doesn't exist.
#1.4 +Kirkburn on 17 Jul 2009 - 12:41
Examinus said,
Hell doesn't exist.

http://en.wikipedia.org/wiki/Hell,_Norway
#1.5 n_K on 17 Jul 2009 - 12:52
darkpuma said,
Do it! I hope facebook burns in hell.

+1!
(1 reply) #2 +zhiVago on 17 Jul 2009 - 10:25
They just need to add an option which would allow to permanently delete account and all the info.
#2.1 Anaron on 17 Jul 2009 - 15:04
Exactly. I think Facebook should have added an option like that a while ago.
(1 reply) #3 Calum on 17 Jul 2009 - 11:32
There's no need to store a user's personal information indefinitely. No need at all.
#3.1 kizzaaa on 17 Jul 2009 - 11:53
Calum said,
There's no need to store a user's personal information indefinitely. No need at all.


Agreed. Facebook should implement a system where accounts/personal information are deleted after a long period of inactivity.
#4 smooths* on 17 Jul 2009 - 11:36
I was going to say the same. When someone cancels their account, they should be given the option - surely that wouldn't be hard.
#5 artfuldodga on 17 Jul 2009 - 11:40
well, i have to say... good job canada, facebook needs to be held accountable
(4 replies) #6 +Emil Valsson on 17 Jul 2009 - 11:48
How can Canada impose Canadian laws upon an American company which provides free service to their users?
#6.1 Nihilus on 17 Jul 2009 - 11:54
Because it's providing a service to Canadian citizens?
#6.2 kizzaaa on 17 Jul 2009 - 11:56
Emil Valsson said,
How can Canada impose Canadian laws upon an American company which provides free service to their users?


My guess is because the service is used in Canada and Facebook receives revenue from Canadian advertisers.
#6.3 Thunderbuck on 17 Jul 2009 - 16:52
International companies operating in Canada are subject to Canadian law, whether they be operating here physically or virtually.

When this item first hit the wires yesterday, my first response was "big deal", but when you look into what the Privacy Commissioner is concerned about, it's pretty valid.

All those apps/quizzes/games that get access to ALL of your information, who's holding them accountable? How do we know if any of that data is being abused? If an abuse arises, how do we know which developer to hold accountable? And how do we know they don't maintain that data themselves even if Facebook deletes it after an account deletion?

ANYBODY on FB should be concerned.
#6.4 splur on 17 Jul 2009 - 19:03
EU imposed their own anti-trust laws on Microsoft, an American company operating in Europe. What's your point?
#7 WooHoo!!! on 17 Jul 2009 - 12:33
Don't see a reason to hold user data indefinitely. If a user wants it permanently deleted then they should allow it. If anything, it saves them wasting money and resources keeping old data. Like Google who don't delete anything, what a pain increasing data storage infinitely to store old information.
#8 kInG aLeXo on 17 Jul 2009 - 14:29
Actually the privacy settings too need a strong revision, more options are needed.
What if i put a person in a friends list which i make that list not able to see my pictures, so that person only clicks cancel account then he restores it back in a second, so he be removed from that list and when he restore his account he is not in it, so what happens is that he can access my pics.
In general privacy settings are very weak, new options must be added !
(2 replies) #9 +Napalm Frog on 17 Jul 2009 - 14:51
YAY! Something I posted in the BPN made it to the front page! Aaaaaanyways, I sort of agree with the conclusion made by this law group thingy at the University of Ottawa. The data is handed out much too easily. Things *should* be a little tighter.
#9.1 Shadrack on 17 Jul 2009 - 19:26
Did you submit the news to the news desk using the link on the front page? Annnywaaaays, if you didn't I'm not sure why you are complaining.
#9.2 fenfe1 on 18 Jul 2009 - 10:14
I don't think many people complain by saying "YAY!"
(1 reply) #10 splur on 17 Jul 2009 - 16:31
Even if this does win in Canada, you understand that they'll probably change it for Canada alone right?
#10.1 _dandy_ on 17 Jul 2009 - 16:41
splur said,
Even if this does win in Canada, you understand that they'll probably change it for Canada alone right?


Once a precedent has been set, it's only a matter of having another country go "me too".
#11 Andrew Lyle on 17 Jul 2009 - 16:37
There was 12 cases of privacy against Facebook
4 have been resolved
4 disputes were thrown out
4 remain open..
#12 Gabe3 on 17 Jul 2009 - 16:50
i believe its 14 or 30 days is how long facebook keeps account data after you delete your account.
(1 reply) #13 Anaron on 17 Jul 2009 - 17:37
By the way, you can delete your Facebook account with this link (Note: you need to be signed in). Here's what it says:

Delete My Account
------------------------
If you do not think you will use Facebook again and would like your account deleted, we can take care of this for you. Keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account deleted, then click "Submit."

I found it in the Privacy Help section here.
#13.1 Ruciz on 18 Jul 2009 - 19:13
Anaron said,
By the way, you can delete your Facebook account with this link (Note: you need to be signed in). Here's what it says:


Delete My Account
------------------------
If you do not think you will use Facebook again and would like your account deleted, we can take care of this for you. Keep in mind that you will not be able to reactivate your account or retrieve any of the content or information you have added. If you would like your account deleted, then click "Submit."

I found it in the Privacy Help section here.


Thank you.
I reactivated, clicked link, clicked helps link, entered my password and submitted.It said it deleted my account seemingly painlessly. Talk about an easy to find link! only took 6 months...

14 days and my account should disappear 100% with no remnants of anything left behind. within the next 2 weeks I could reactivate my account if I attempt to log back in.

We will see.
(1 reply) #14 Julius Caro on 17 Jul 2009 - 18:00
Facebook terms are also illegal in spain in terms of privacy laws. If they complied with it, i would have power over the data and they could not keep it for a single second after I left if I so decided (unless they are bound to keep it for a period of time for security reasons or something).

But apparently nothing can be done since facebook is established in the US and bound to US laws, obviously.
#14.1 Ruciz on 18 Jul 2009 - 19:17
It may be established in the US, but if any links retain to spain or revenue generated from spain they would be considered a business and have to comply.

Thats what Canada is getting at, and the option does exist but its buried - it should be visible with deactivate account, not in a mess of help documents and a shady link.

Its deceit on Facebooks part to trick people into leaving their information on the servers and keep their member count high as a deactivated member is 'still' a member... Plus facebook could sell the statistics of said persons account for revenue to research marketers.
#15 G0NADS on 19 Jul 2009 - 21:03
If people dont like it, then dont use it? I dont see anywhere where someone was forced to join facebook.

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