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Leaked documents reveal possible Microsoft Store layout

Sean Bradford   on 25 July 2009 - 04:25 · 60 comments & 12846 views

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A few hours ago Gizmodo received an entire PowerPoint presentation revealing the possible layout and concepts of Microsoft's upcoming retail stores. While the documents are fairly old, according to our own sources, the final design for the stores has not yet been finalized.



After taking a look at the document, it appears that Microsoft is going to be focusing on Windows 7, Xbox, Windows Media Center (Including Surface) and Windows Mobile. It can be assumed that looking through the slides that there is going to be a massive digital media wall that wraps around the entire store. There will also be an answer bar, a fancier word for a information kiosk, in which you can ask the experts anything you need to know.


(Click to enlarge)

Stages will also be set up for demoing products; obviously the focus will be on Windows 7, Windows Mobile, and Windows Media Center. Another focus of the staged area will be training sessions. According to the document, customers can expect free training sessions and paid group sessions.



At this point we don't know for sure if these plans will change, but as we move closer to this Fall one can assume that the plans will not change drastically. Frank Shaw, a member of Microsoft's press relations team, said that "As a part of our process in briefing creative agencies, we shared some early prototypes and concepts of our retail store plans. No final decisions have been made. As we previously announced, we are on track to open retail stores this Fall".

The PowerPoint presentation is massive, 54 slides total, so check out the gallery here.

(Images courtesy of Gizmodo)

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#1 +Piggy on 25 Jul 2009 - 04:32
Looks kind of nice. Well from what you can gather from a single picture.
(11 replies) #2 Joshie on 25 Jul 2009 - 04:44
As long as their employees have normal, professional sounding job titles. I still guffaw everytime I hear someone at an Apple store called a genius.
#2.1 NoctheniK on 25 Jul 2009 - 04:46
LOL MS has "Gurus".
#2.2 Akuma on 25 Jul 2009 - 04:47
Appears they will be called "gurus" (See Guru Bar).
#2.3 Justin- on 25 Jul 2009 - 04:56
Akuma said,
Appears they will be called "gurus" (See Guru Bar).


Do they have to be that blatant in their copying of Apple? Haha. I like both companies, but come on now ...
#2.4 nub on 25 Jul 2009 - 06:22
Better than "Genius"
#2.5 daPhoenix on 25 Jul 2009 - 09:28
Guru Meditation.
#2.6 Calum on 25 Jul 2009 - 16:22
Justin- said,
Do they have to be that blatant in their copying of Apple? Haha. I like both companies, but come on now ...

I think Gurus is a brilliant term for them - it makes them sound like they know their products
#2.7 pasty2k2 on 25 Jul 2009 - 21:45
daPhoenix said,
Guru Meditation.


I thought the same.
#2.8 Jugalator on 26 Jul 2009 - 04:30
nub said,
Better than "Genius"

Still bad though.
#2.9 Jugalator on 26 Jul 2009 - 04:30
daPhoenix said,
Guru Meditation.

LOL indeed
#2.10 spike232 on 26 Jul 2009 - 20:58
They could just turn out the lights and call them Grue's
Maybe have a cave at the back of the shop instead of a bar...
#2.11 Sumeet on 26 Jul 2009 - 21:23
Calum said,
I think Gurus is a brilliant term for them - it makes them sound like they know their products


Yeah, I think its a good name. Since guru translates to "teacher" (I believe)
(4 replies) #3 NoctheniK on 25 Jul 2009 - 04:45
Looks nice =D I want [at least] one in Brampton, Ontario
#3.1 starsky2 on 25 Jul 2009 - 05:28
One being made on Bovaird and Peter Robertson :p lol
#3.2 rm20010 on 25 Jul 2009 - 06:15
Brampton?

First set one up to counter Toronto Eaton Centre's Apple Store, then we'll go from there.
#3.3 FusionOpz on 25 Jul 2009 - 13:55
We don't need them idiots in Brampton polluting the interwebz that much...
#3.4 NoctheniK on 25 Jul 2009 - 18:42
rm20010 said,
Brampton?

First set one up to counter Toronto Eaton Centre's Apple Store, then we'll go from there.

Yeah! =D I want to move to downtown Toronto, into a condo

FusionOpz said,
We don't need them idiots in Brampton polluting the interwebz that much...

...

(1 reply) #4 Pam14160 on 25 Jul 2009 - 05:24
Need a list of locations. Don't think there will be one choose to me. . .Hooterville, USA
#4.1 darkpuma on 26 Jul 2009 - 10:39
Pam14160 said,
Need a list of locations. Don't think there will be one choose to me. . .Hooterville, USA

haha sounds like an awesome city... everyone likes hooters.. probably even MS
#5 ModNet on 25 Jul 2009 - 05:29
shall we have one in Denver, Colorado? hope so ........... I Love it
(3 replies) #6 NoctheniK on 25 Jul 2009 - 05:43
I just want to touch MS Surface
#6.1 dlegend on 25 Jul 2009 - 05:51
Agreed. I'd stop by one of their stores just to play around with one.
#6.2 GP007 on 25 Jul 2009 - 06:08
Me too, I'd love to mess with that, and when it gets cheap enough buy one. Dunno how i'd use it, but who cares at this point.

#6.3 andrewbares on 25 Jul 2009 - 06:49
I can't wait to pop my WinMo phone down on the Surface. I'm soo gonna live in that MS store the first day it opens. That Surface is gonna have me hooked for a while
(2 replies) #7 LiquidSolstice on 25 Jul 2009 - 06:33
Surface is amazing. I've messed around with it before.

Basically, it's like a massive iPhone interface, only not a single fruit in sight.
#7.1 andrewbares on 25 Jul 2009 - 06:50
My AT&T stores around here are too cheap to get a Surface

I'm hoping for a MS Store in my area!
#7.2 DSLJay on 25 Jul 2009 - 14:16
Sounds like something real fun. I just hope they are able to open a few stores by the GA of Windows 7. I know, it is asking a lot since they have to get the locations and all the legal mess out of the way.
#8 Silverskull on 25 Jul 2009 - 06:39
I want to see this locally. Of course it'll never get here, but... eh.
(3 replies) #9 kevcampbell on 25 Jul 2009 - 07:38
i would like to see one in london and lakeside
#9.1 Midnight Mick on 25 Jul 2009 - 08:27
Lakeside is 1 mile from me!
#9.2 +what on 25 Jul 2009 - 10:02
The one in Lakeside should be exactly opposite the Apple store too.
#9.3 Pauleh on 25 Jul 2009 - 14:04
I think London will definitely get one. Lakeside is less likely but it would be nice to see one down there too.
#10 Green Canaries on 25 Jul 2009 - 07:42
How about one in Norwich, UK....................come on we got Starbucks for god sake, now I need a nice shiney MS keyboard in a show room to spill my Venta Vanilla Latte over...............
#11 The Teej on 25 Jul 2009 - 08:01
I'd love to see one of these in the UK... London would be close enough for me
(1 reply) #12 superhuman on 25 Jul 2009 - 08:49
I have the feeling that everything can be leaked from Microsoft. Microsoft Leak = Ok

While Apple always keep its secret. Apple Leak = Death
#12.1 +dead.cell on 26 Jul 2009 - 15:08
Death by "suicide".
(2 replies) #13 +majortom1981 on 25 Jul 2009 - 11:46
That cant be what they are going with . It looks too much like apples stores.
#13.1 DSLJay on 25 Jul 2009 - 14:14
I have heard that the layout they will be going for is based on layouts with other companies and how well they worked. MS is going to combine some features of the layout of the Apple Stores and a few other companies.

Now this layout looks better then the Apple Stores layout IMO. Granted this is just a draft. Not bad looking.
#13.2 Joshie on 25 Jul 2009 - 14:50
It's not so much that it's like Apple stores. Apple stores are just surprisingly generic in their layout, so it's difficult to avoid looking somewhat similar.

I mean, you go in, and you're in a product showroom. A little further in, and you get to accessories and tools. At some point either midway or toward the back is a service counter and cashwrap. Sound familiar? It's EVERY cell phone store EVER.

When it comes to technology, it's how you do it. The three above areas are the essentials of this sort of place, and the showroom would always come first--you want to immerse your potential customer in product. You keep service toward the back, because people who want it will look for it.

I mean, it'd make as much sense to criticize MS for copying Apple by wearing shoes on their feet.
(2 replies) #14 A.B.L.N.N. on 25 Jul 2009 - 14:34
Where's the Zune display?
#14.1 Quikboy on 25 Jul 2009 - 16:36
I was wondering that too. Maybe these are old diagrams, and perhaps they'll be in the same area as the Xbox.
#14.2 Axon on 25 Jul 2009 - 19:14
Quikboy said,
I was wondering that too. Maybe these are old diagrams, and perhaps they'll be in the same area as the Xbox.

They have a Windows 7 display. Can't be that old.
#15 johnnyftw on 25 Jul 2009 - 14:36
Just cause it leaks dont mean it's gonna be like the way it is shown in the leak, but does look nice =)
#16 johnnyftw on 25 Jul 2009 - 14:37
not to mention this is something microsoft should have done a long time ago, why they never did? no idea.
#17 rm20010 on 25 Jul 2009 - 16:29
I noticed it's all laptops (and possibly netbooks) there, in the concept shot. Guess they're aren't giving desktops any love.

Although in that picture of Windows 7, you see a few monitors...
(1 reply) #18 Quikboy on 25 Jul 2009 - 16:40
Meh. I was really hoping for something grander, because Microsoft is such a large company.

I was thinking they'd have most if not all their products and services available in a much larger retail space, ready to be demoed and showcased to consumers. Lots of top-of-the-line or mid-range computers that are sleek and nice, maybe a holographic projector, OLED walls, Surface tables, and maybe one area of the windows of the store front and just out just like the shape of the Windows logo.

I wrote some more here: http://msftandthefuture.spaces.live.com/bl...!4353.entry
#18.1 soLoredd on 26 Jul 2009 - 18:51
Quikboy said,
Meh. I was really hoping for something grander, because Microsoft is such a large company.

I was thinking they'd have most if not all their products and services available in a much larger retail space, ready to be demoed and showcased to consumers. Lots of top-of-the-line or mid-range computers that are sleek and nice, maybe a holographic projector, OLED walls, Surface tables, and maybe one area of the windows of the store front and just out just like the shape of the Windows logo.

I wrote some more here: http://msftandthefuture.spaces.live.com/bl...!4353.entry


While anything is possible, I don't believe their PR and advertisement folks think outside of the box like that. Like with anything else they've done, they look at what their opponents are doing and just tweak it a bit - there's no innovation or risk (in terms of design) involved. I think your idea of the Windows logo is great and I agree, I'd love to see some of the Microsoft products that are simply mind-boggling (Surface, etc) instead of just boxed products I can buy on Amazon.
(1 reply) #19 carmatic on 25 Jul 2009 - 16:43
heh...
3. Align with product launch or special events
-Windows 7 launch
-Pink
-Xbox (Project Netal)
-Office 2010


i wonder what can 'Pink' mean?
#20 Philip Hristov on 25 Jul 2009 - 18:47
Hope they'll open a store in Eaton Center right besides Apple's one. That would be so cool.
(3 replies) #21 bob_c_b on 25 Jul 2009 - 21:44
1. It's a waste, every place that sells Windows PCs is a Microsoft store more or less. Way to mess with your retail partners again.
2. It looks like the old Apple Store layout, once again proving you can't do anything new.

Every retailer that can already carries the 360 and PCs, and you can't turn on a 360 without your PC screaming to make it a media center extender. So add the Zune and a Windows Home Server to the demo and your done. You'd be better off spending the money building a demo kiosk in the big box retailers and staffing them well. If it fails you end your lease for the space and move on without this kind of capital investment. The MS rudderless ship continues to drift.

PS. Even if I wasn't a Mac user (although I am a Windows engineer at work) I'd think it was lame that you are once again following Apple's lead.
#21.1 soLoredd on 26 Jul 2009 - 18:47
bob_c_b said,
1. It's a waste, every place that sells Windows PCs is a Microsoft store more or less. Way to mess with your retail partners again.
2. It looks like the old Apple Store layout, once again proving you can't do anything new.

Every retailer that can already carries the 360 and PCs, and you can't turn on a 360 without your PC screaming to make it a media center extender. So add the Zune and a Windows Home Server to the demo and your done. You'd be better off spending the money building a demo kiosk in the big box retailers and staffing them well. If it fails you end your lease for the space and move on without this kind of capital investment. The MS rudderless ship continues to drift.

PS. Even if I wasn't a Mac user (although I am a Windows engineer at work) I'd think it was lame that you are once again following Apple's lead.


Yeah, this was my immediate thought when I first heard of the Microsoft Store concept. The entire thing seems out of touch and unnecessary. It's clear Microsoft is perturbed by Apple a this point (right or wrong) with the laptop hunter ads and now this. Microsoft was never to be confused with great advertising or PR innovation - and clearly that hasn't changed. Everything they have done (the ads, the store) is a response to Apple instead of making Apple respond to them.

This is going to go down as a failure. Why would I go out of my way to a Microsoft Store when a Best Buy or Target or anything else is right down the street? Unless they plan on pulling all of their retail supply.
#21.2 rm20010 on 27 Jul 2009 - 04:53
Likewise, you can purchase Sony TVs, computers, music players, etc. at all of the major electronics retailers... but Sony also has Sony Style.

The problem with the major electronic retailers is that their presentation of Microsoft's products is, well, poor. Take a look at the laptops offered on display and notice how chaotic the desktops look, or even how messy the store can be. These "specialty" stores allow the companies to have tighter control over how they present their products to customers.
#21.3 bob_c_b on 27 Jul 2009 - 11:38
rm20010 said,
Likewise, you can purchase Sony TVs, computers, music players, etc. at all of the major electronics retailers... but Sony also has Sony Style.

The problem with the major electronic retailers is that their presentation of Microsoft's products is, well, poor. Take a look at the laptops offered on display and notice how chaotic the desktops look, or even how messy the store can be. These "specialty" stores allow the companies to have tighter control over how they present their products to customers.


Yes, and also note Sony is losing money hand over fist these days, poor example.

And MS likely won't be able to take an OEM laptop and strip off that "chaos" you refer to without going into a special agreement with that OEM and spending even more money. It's weak and now MS will have to try and exert some direction over OEMs who are battling for crumbs in a low margin market.
(3 replies) #22 .Neo on 25 Jul 2009 - 22:32
This company really doesn't have any inspiration of its own anymore.
#22.1 omnicoder on 26 Jul 2009 - 08:29
And do I also have no inspiration because I replied to your comment, even though other people on Neowin have replied to comments?
#22.2 .Neo on 26 Jul 2009 - 15:47
And this has anything to do with the subject because...?
#22.3 +Kirkburn on 27 Jul 2009 - 18:24
.Neo said,
And this has anything to do with the subject because...?

It has quite a lot to do with it? Are you seriously suggesting opening a shop has to be classified in terms of inspiration?

No, you're the one that has yet to provide the connection to the article.
#23 Skullpture on 26 Jul 2009 - 14:12
Another Apple Store-like retail store? Guru Bar? Sh*t...

EDIT: I'd love to see an MS store located right next to an Apple store. That would be interesting.

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