John Nack, the principal product manager for Photoshop at Adobe, last week announced on his public blog that CS3 and earlier have not been tested on Snow Leopard. There have been reports of CS3 being unstable on Snow Leopard surfacing around the web - including CS3 crashing when fonts are changed. Photoshop CS2, however, is listed as not compatible with Snow Leopard.
"While older Adobe and Macromedia applications may install and run on Mac OS X Snow Leopard (v10.6), they were designed, tested and released to the public several years before this new operating system became available," the document states. "You may therefore experience a variety of installation, stability, and reliability issues for which there is no resolution. Older versions of our creative software will not be updated to support Mac OS X Snow Leopard (v10.6)."
Support for CS3 is available through the paid version of Adobe's support program, John continues to say. He also continued on to point out that there are a few minor problems with CS4 in Snow Leopard, though most of the suite works fine under Apple's new operating system. He said that the only major problems remain in Flash panels and Adobe Drive/Version Cue.
"Adobe will support Creative Suite 4 software running with Snow Leopard according to its standard customer support policies," Adobe said. "Older versions of Adobe Creative Suite software were not designed to run on Mac OS X Snow Leopard (v10.6), so you may experience issues installing and using the software for which there are no solutions."
It appears that this move by Adobe is to encourage users to upgrade to CS4, which was released back in 2008. PC World has performed an independant test of CS3 on Snow Leopard, and concluded that "Adobe CS3 Purrs on Snow Leopard".
Snow Leopard was released on Friday 28th August worldwide, and is now available to the public.
just to be two sided to this... Adobe has similar issues on windows.... as OS's change software will break...
just to be two sided to this... Adobe has similar issues on windows.... as OS's change software will break...
Crappy software will break. I'm still running Paint Shop Pro 7 (from 2001) on Windows 7. Adobe need to go back to programming school.
No it does not.
Haha :]
neufuse's intentions were good I think, but while of course no program is bug free, putting the mentioned problems with Snow Leopard on par with how it runs on Windows is just plain wrong.
To echo protocol7, bad software breaks, if it's programmed well, it should have forward compatibility for a long, long time.
lol it really does. Photoshop is a big program and it often has bugs that make it crash or lockup. I've found the version on OS X to be just as buggy as the windows version.
uh huh, then why did CS2 become "not complient" with Vista when it came out? CS3 has some bugs on Windows 7 that Adobe isn't going to fix... including a infrequent not able to install problem that some people run into
Unfortunately it does, a little research around CS2 and CS3 would reveal this.
Yes they do.
Read their Vista transition guide (published 6-months before Creative Suite CS3 launched, just after vista launched) and you'll see exactly the same thing. "Our existing products weren't designed with the new OS in mind, nor did we test against it. If you plan to upgrade and want supported products then be prepared to update to a new version of Creative Suite."
Creative Suite CS3 works on Mac OS X 10.6 just as Creative Suite CS2 worked on Windows Vista. Both came with identical caveats.
The noteworthy difference is that when we upgraded from XP to Vista, CS3 was still vapourware and CS2 was unsupported. With Mac OS X Adobe has a supported product (Creative Suite CS4) on sale.
EDIT: Here are the relevant quotes, keep in mind this was published just after the general availability of Windows Vista. The most recent version of Adobe Creative Suite was CS2 (2.3 added an updated version of Acrobat but the other applications were identical).
How Adobe Products Support Windows Vista FAQ
All Adobe products available as of January 30, 2007 were released before Windows Vista became publicly available and so have not been fully designed for or tested on this new operating system…
Will Adobe update currently available products to support Windows Vista?
…
Adobe is already preparing to release the next versions of its professional creative products, including Adobe Photoshop, InDesign, Dreamweaver, Flash, and After Effects, in the Spring and Summer 2007 and does not plan to issue updates to current versions of those products for Windows Vista compatibility.
Does Adobe support Adobe Creative Suite 2.3 on Windows Vista?
…While Adobe Creative Suite 2.3 and its components do not officially support Windows Vista, we are not currently aware of major issues that would adversely affect customer use of Adobe Creative Suite 2.3 on Windows Vista.
How does that compare with the Adobe Creative Suite 4 Solutions and Mac OS X Snow Leopard FAQ?
Yes.
Will older versions of Adobe creative software—such as Adobe Creative Suite 3 support Mac OS X Snow Leopard?
While older Adobe and Macromedia applications may install and run on Mac OS X Snow Leopard (v10.6), they were designed, tested, and released to the public several years before this new operating system became available.
…
Older versions of our creative software will not be updated to support Mac OS X Snow Leopard (v10.6).
And then there's this note form the Principle Product Manager, John Nack on his Adobe.com blog:
…
Here are the remaining open issues we know about:
Last edited by evn. on 01 Sep 2009 - 03:07
I run a large Photoshop site and use the program daily. I never had a single crash with Photoshop 6, 7, CS, CS2, C3 or CS4 and I'm dead serious here. Obviously you have no clue what you need to do to keep Photoshop stable.
The same story for you; I run a large Photoshop site and use the program daily. I never had a single crash with Photoshop 6, 7, CS, CS2, C3 or CS4 and I'm dead serious here. Obviously you have no clue what you need to do to keep Photoshop stable.
This would obviously be a different story if you were running a standardised environment that used Photoshop a majority of the time -- you would obviously be having a different experience here.
What OS?
The workaround for that is very simple, though (A pair of regsvr32s, I think). How do you fix an installer issue, anyway?
Well good for you, someone give this person a medal.
What a lame, arrogant and rude thing to say. The reality is that in the real world, where people use Adobe software to earn a crust 9-5, the software will on occasions crash, no matter how well you set it up, OS-X or Windows.
Are you sure it's not merely programmed obsolescence? They probably went to the GM School of Business.
Same here braw, use it every day. Although under XP
you wish... they are different companies...
Me too...I know I saw it in the news awhile back...
He's just harking an old and unfounded tune.
Yeah... CNBC told me that Photoshop was included with my new Mac... a feature that "PC"s didn't have!
yeah..CNBS...Apple LIES (now Neowin mod can block me..or...ban me....but it's true..Apple lies)
There's only so much you can do when most of the advantages can't be perceived by the users. Users like eye candy, plan and simple. Even if what's underneath is a POS.
It's not Apple's decision, its Adobe's decision and with CS4 sales been rubbish they needed something to force them to upgrade.
This is quite pathetic on Apple's behalf.
Whoever's fault CS3's instability is -- Adobe's for breaking the rules or Apple's for changing the rules or not defining them rigorously enough -- it doesn't seem too outrageous to expect Apple to test their new OS with common versions of what is arguably the most important software suite on the platform. Where problems are found they could adjust the changes or add a compatibility shim the way Microsoft do.
I have no love for Adobe, and I know some people are angry because there wasn't much time between CS3 and CS4 and it's not a cheap upgrade, but I wouldn't expect many software companies to update an old (i.e. not the current version) release because of changes made to the OS years later. And nobody's being forced to upgrade to Snow Leopard with a gun to their head.
Adobe clarified that CS3 should run perfectly fine on Snow Leopard, they just aren't supporting it anymore, nor will they fix any issues that may arise.
That's Adobes position, not Apples, so I don't really see why people are blaming Apple here.
Things break with OS Updates, especially when there are MAJOR under the hood changes.
Apple cannot be expected not to fix or update APIs just because an older program may break.
Adobe clarified that CS3 should run perfectly fine on Snow Leopard, they just aren't supporting it anymore, nor will they fix any issues that may arise.
That's Adobes position, not Apples, so I don't really see why people are blaming Apple here.
Things break with OS Updates, especially when there are MAJOR under the hood changes.
Apple cannot be expected not to fix or update APIs just because an older program may break.
not true, apple CAN be expected to fix or update APIs, windows7 and vista work with virtually all the top 250 most popular programs like CS3 etc, its possible for them to add functionality to emulate osx 10.5 for programs that dont fully support 10.6, its not adobe's fault but it definately is apple's fault.
I can see alot of businesses being forced to buy CS4 as they want osx 10.6. Not a good business plan by apple, they may save money in the short-term but in the long-term lots of businesses and end users wont update due to compatability problems of 10.6. 10.6 is getting alot of bad publicity over this now, they will probably make less money than if they added support.
Adobe clarified that CS3 should run perfectly fine on Snow Leopard, they just aren't supporting it anymore, nor will they fix any issues that may arise.
That's Adobes position, not Apples, so I don't really see why people are blaming Apple here.
Things break with OS Updates, especially when there are MAJOR under the hood changes.
Apple cannot be expected not to fix or update APIs just because an older program may break.
not true, apple CAN be expected to fix or update APIs, windows7 and vista work with virtually all the top 250 most popular programs like CS3 etc, its possible for them to add functionality to emulate osx 10.5 for programs that dont fully support 10.6, its not adobe's fault but it definately is apple's fault.
I can see alot of businesses being forced to buy CS4 as they want osx 10.6. Not a good business plan by apple, they may save money in the short-term but in the long-term lots of businesses and end users wont update due to compatability problems of 10.6. 10.6 is getting alot of bad publicity over this now, they will probably make less money than if they added support.
The issue at hand is Adobes policy on the matter.
Apple doesn't have to support 3rd party programs.
Adobe clarified that CS3 should run perfectly fine on Snow Leopard, they just aren't supporting it anymore, nor will they fix any issues that may arise.
That's Adobes position, not Apples, so I don't really see why people are blaming Apple here.
Things break with OS Updates, especially when there are MAJOR under the hood changes.
Apple cannot be expected not to fix or update APIs just because an older program may break.
not true, apple CAN be expected to fix or update APIs, windows7 and vista work with virtually all the top 250 most popular programs like CS3 etc, its possible for them to add functionality to emulate osx 10.5 for programs that dont fully support 10.6, its not adobe's fault but it definately is apple's fault.
I can see alot of businesses being forced to buy CS4 as they want osx 10.6. Not a good business plan by apple, they may save money in the short-term but in the long-term lots of businesses and end users wont update due to compatability problems of 10.6. 10.6 is getting alot of bad publicity over this now, they will probably make less money than if they added support.
The issue at hand is Adobes policy on the matter.
Apple doesn't have to support 3rd party programs.
LOL, it's not like it's one of the most important suites on the platform, right?
Then take it up with Adobe. That is, after all, where your money went.
The money is going to two places, Apple AND Adobe. Is it too much for the consumer to expect some co-operation between two companies who have similiar interests?
For clarification: Adobe is choosing not to support CS3. It runs fine, whether it's because Apple coded in hacks or left deprecated functions in place for Photoshop to use, or because CS3 was coded well in the first place.
The problem is that Adobe doesn't want to support it.
Also, I think it should be said that Snow Leopard is the end of a transition from PowerPC to Intel. Rosetta (the PowerPC emulation layer) is now an optional install, and Snow Leopard will not run on PowerPC any longer. What Snow Leopard has is, likely, a foundation Apple plans on using for a long time. Especially since this release really adds nothing for the average user other than speed advantages: the next release needs to focus on features.
I have been running CS4 on a Windows 7 (beta, then RTM) machine for months.
I have been running CS4 on a Windows 7 (beta, then RTM) machine for months.
Photoshop CS4 is officially supported on Mac OS X 10.6.
Photoshop CS3 is not officially supported on Windows 7 or Mac OS X 10.6.
Photoshop CS3 runs without show-stopping bugs on both Wndows 7 and Mac OS X 10.6.
You must be stupid too, otherwise you wouldn't keep such a dumb friend...sigh
Dreamweaver CS2 was also not supported and guess what? They were right, the black menu bug was a common issue that popped up on many forums.
Where i work we have a small marketing department that has to have thier mac's. There are more problems trying to get them to happily co-exist with PCs than you can ever imangine, and anymore if you look at the hardware, software, and file output its just the same as your typical "wintel" box. Mac uses x86 architecutre, Mac uses Unix for the core of their OS what makes it any diffrent than a PC....
if adobe_version='CS2' then
if (vendor='Apple' and os_version>=10.5) or (vendor='Microsoft? and os_version>=6) then
do_funky_thing();
random_hang();
end if
end if
if adobe_version='CS3' then
if (vendor='Apple' and os_version>=10.6) or (vendor='Microsoft? and os_version>=7) then
do_funky_thing();
random_hang();
end if
end if
...
if adobe_version='CS2' then
if (vendor='Apple' and os_version>=10.5) or (vendor='Microsoft? and os_version>=6) then
do_funky_thing();
random_hang();
end if
end if
if adobe_version='CS3' then
if (vendor='Apple' and os_version>=10.6) or (vendor='Microsoft? and os_version>=7) then
do_funky_thing();
random_hang();
end if
end if
...
Ha ha ha ha ha, you kill me man!
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