Microsoft admits that Bing is slow at indexing

Search Engine Roundtable brings to attention a very sad and disturbing fact about Microsoft Bing. It's slow at indexing sites. In the Bing Forums, prathaban1 posted the following:

"I have submitted my website, www.kidandparent.in, to the Webmaster Console, using a sitemap.xml almost 6 weeks ago. It is a new website with unique content and Bing calculates about 14 Backlinks to it. However, just the homepage has been indexed so far (with help from Brett). G and Y have indexed almost 400 and 200 pages respectively. Any pointers on what I can do to get indexed by Bing?"

Brett Yount, who is the Program Manager at Bing Webmaster Center, responded:

"It is well known in the industry that MSNbot is fairly slow. I suggest reading our FAQs stickied at the top of the indexing forum to get some ideas of what to do."

But wait, it gets better. Here's the sticky from the "sites not in the index" section of the Bing Forum:

"if your site is not in the index, please do the following:

1. verify in our tools that your site is not blocked
2. run a site: query to verify there are no pages in the index
3. Copy the URL of the site query and post on this thread.

I will work with you to at least get your home page indexed. Deeper indexing will require good content and backlinks as described in the FAQ."

I ask you to please read number 3 again. Yes, that's correct. If your site doesn't show up in Bing's index after submitting it through the site, you can post your website's address in the forum, and someone will manually add it into the index for you. How can Microsoft expect Bing to compete with Google if it can't even handle the simple task of indexing a page within an acceptable time frame? Microsoft says they are serious about conquering the world of search, but problems like this one tend to take search domination out of the equation. It would be a good idea for Microsoft to straighten this out instead of just openly admitting to its users that everyone knows they're slow.

Report a problem with article
Previous Story

Neowin hands on: Pegatron Windows 7 'Slate PC'

Next Story

Boxee beta goes public

44 Comments

Commenting is disabled on this article.

My and a co-worker both bought the same thing from dell.
He got the cash back, it didn't show me ever buying anything.

Not been impressed with key word search results (compared to google) so staying with google for now.

This article is flawed.
"3. Copy the URL of the site query and post on this thread." does not mean "someone will manually add it into the index for you."

I think your reading comprehension is flawed. Why else would you post it in the thread? Did you miss the bit below that saying "I will work with you to at least get your home page indexed."

it could simply be that they want to check in their system why it was not indexed yet. That's beta testing, nothing wrong with this process.

Saburac said,
I think your reading comprehension is flawed. Why else would you post it in the thread? Did you miss the bit below that saying "I will work with you to at least get your home page indexed."

Oh dear. Not only did you personally attack me (my comprehension is fine, thanks for caring), but you were the one that failed at comprehension.

It DOES NOT say that there will be any manual editing of the index. The author just assumed that that was what was meant (and it's a pretty crazy assumption IMO).

They're just now getting into the Bing 2.0 stuff, so how many want to bet that once it's done they'll have a BingBot out as well? I use bing alot, and around 95% of the time I can find what I want right away. I've also had times when even google can't help me find something specific as well. Nothing is perfect.

mrmckeb said,
It DOES NOT say that there will be any manual editing of the index. The author just assumed that that was what was meant (and it's a pretty crazy assumption IMO).

Let's see, they asked you to add your site to their forum post so they can look at it and help you get it added, and you think it's crazy to assume that they are manually adding the site. Ok...so even though a human being is looking at it, and adding it for you, he's not adding it for you.

Wow.

Saburac said,
Let's see, they asked you to add your site to their forum post so they can look at it and help you get it added, and you think it's crazy to assume that they are manually adding the site. Ok...so even though a human being is looking at it, and adding it for you, he's not adding it for you.

Wow.


They're probably trying to troubleshoot the site with the person. Think about it. You're arguments are just silly - you keep saying a human is adding the site to the index, yet Microsoft NEVER said that.

mrmckeb said,
They're probably trying to troubleshoot the site with the person. Think about it. You're arguments are just silly - you keep saying a human is adding the site to the index, yet Microsoft NEVER said that.

If you'd follow the link to the sticky where Brett Yout asks users to post their URLs for him to help with, you'll see that one of his responses to a user is...

"I submitted your site. It should show up in a day or two."

If that's not a Microsoft employee submitting a site to the index for a user, then I don't know what is

Patchou said,
it could simply be that they want to check in their system why it was not indexed yet. That's beta testing, nothing wrong with this process.

Cant agree more... Bing is Beta... SO them asking why something has not been indexed is acceptable... Means after they submit it someone can look into it as to why and yes probably add it while they do it..

Until its finalized Bing is going to spit out issues... After all bing still has Calculation issues.. At 1st when i typed AUD to USD into Bing i got nothing. As ment to during a beta i left feedback. Week later look what result i get
http://www.bing.com/search?q=AUD+to+USD&am...RE&filt=all
I get nice bold font top of search result and a link to MSN Money.

Feedback is key, criticism is not.

Benjamin Rubenstein said,
If you'd follow the link to the sticky where Brett Yout asks users to post their URLs for him to help with, you'll see that one of his responses to a user is...

"I submitted your site. It should show up in a day or two."

If that's not a Microsoft employee submitting a site to the index for a user, then I don't know what is :)


Still, that isn't manually adding it. It's just submitting it to the bot for priority indexing.

mrmckeb said,
Still, that isn't manually adding it. It's just submitting it to the bot for priority indexing.

Wow. Totally 100% automatic there.

The funny thing is, doesn't matter how I search in Google, it picks up exactly what i want, with bing? never!! I even tried to run mse on Google when i formatted my computer to install Microsoft security essentials, guess what was the first search result, then on another computer i formatted (instead of installing chrome first) i decided to open explorer and just search from the search bar (default is bing) for mse, and guess what it found? Micro Solutions Enterprise! come on! bing is crap and sometimes for specific things can be considered as 'ok'.

pielor said,
i decided to open explorer and just search from the search bar (default is bing) for mse, and guess what it found? Micro Solutions Enterprise! come on! bing is crap and sometimes for specific things can be considered as 'ok'.

Just the same I did some days ago, and got the same.

I gave Bing lots of chances before, but with Google I get what I want always. Sad to know they just renewed the UI

pielor said,
The funny thing is, doesn't matter how I search in Google, it picks up exactly what i want, with bing? never!! I even tried to run mse on Google when i formatted my computer to install Microsoft security essentials, guess what was the first search result, then on another computer i formatted (instead of installing chrome first) i decided to open explorer and just search from the search bar (default is bing) for mse, and guess what it found? Micro Solutions Enterprise! come on! bing is crap and sometimes for specific things can be considered as 'ok'.


And google is any better? http://www.google.com/search?q=mse&sou...amp;ie=&oe=

Google doesn't bring MSE up on the first page either.

Omen1393 said,
And google is any better? [google]mse&sourceid=ie7&rls=com.microsoft:en-us:IE-SearchBox&ie=&oe=[/google]

Google doesn't bring MSE up on the first page either.


You fail. The first link on that page you linked is Microsoft Security Essentials. Not sure what you're seeing, but that's certainly the first page. And in first position I might add.

nekkidtruth said,
You fail. The first link on that page you linked is Microsoft Security Essentials. Not sure what you're seeing, but that's certainly the first page. And in first position I might add.

Just a while ago, I searched again and I got what he said, but now it is in first place again, maybe Caffeine has something to do with this.

I just did a search in bing for MSE, it's the 4th link on the first page. Sure it's not the first, but you know who says it should be? I have a feeling the other MSE has been around way longer as a website and a name. Google probably has security essentials higher because it got more clicks after users did a search using MSE in the bar moving it up in rank.

GP007 said,
I just did a search in bing for MSE, it's the 4th link on the first page. Sure it's not the first, but you know who says it should be? I have a feeling the other MSE has been around way longer as a website and a name. Google probably has security essentials higher because it got more clicks after users did a search using MSE in the bar moving it up in rank.

Maybe, though the day MSE was launched i got it as the first search result.

Buttom line, google somehow always manage to give u the results you are looking for

You'd think it'd be a bit more prominent than just "microsoft.com" followed by "www.microsoft.com/security_essentials" underneath.

The top item for "Security Essentials" and "Microsoft Security Essentials" is "Not available in your country."

That's friggin' hilarious.

robert_dll said,
Just the same I did some days ago, and got the same.

I gave Bing lots of chances before, but with Google I get what I want always. Sad to know they just renewed the UI

And if you look for software to download, FREE STUFF... why is it that malware, crapware, spyware and other malicious sites, are taking the top results in google? for your average day looking up stuff, google is perfect, thanks to its advanced searchbar with lots of options to modify your search, you can get pretty far.

But looking for drivers, missing DLL or other files, i constantly run into malicious crapwebsites.
Dont know about you, but Google is censoring useless stuff, yet these malicious ****ed up ****.... has top rankings in Google...

Bing is rising, if Google continues like they have over 2009, and do the same or worse this year and in the future.... google will die

MSNbot??
I would have thought that MS would create a new bot for bing rather than use the old and aged MSNbot.
Lame indeed!

coggie said,
MSNbot??
I would have thought that MS would create a new bot for bing rather than use the old and aged MSNbot.
Lame indeed!

Yeah, that's been my experience with Bing... it's just crappy old MSN with a fancy new interface and a few performance tweaks.

Honestly, the only piece I've found even remotely attractive is the birds-eye view on Bing Maps... I hope Google brings that piece from Google Earth into their web-based maps.

coggie said,
MSNbot??
I would have thought that MS would create a new bot for bing rather than use the old and aged MSNbot.
Lame indeed!

Bing is using a revised bot, but still only revised. I think most of Bing's power comes from a new look at integrating tools like mapping into the old failing Live Search, and pushing it heavily at Microsoft and partner sites.