Microsoft: 3.9 million Xbox One units sold to retail stores

A few weeks ago, Microsoft announced that it had sold over 3 million Xbox One consoles to consumers from its launch on November 22th to the end of 2013. Today, as part of its quarterly financial report, Microsoft revealed that it has sold 3.9 million Xbox One consoles during its last quarter to retail stores.

The numbers also include 3.5 million Xbox 360 consoles that were sold to the retail channel, for a total of 7.4 million Xbox devices that were purchased by stores for the last quarter. Remember, these numbers are for console units that are bought by customers like GameStop, Walmart and Target, rather than the sales recorded to consumers.

Last week, Microsoft said that in the U.S. it sold 908,000 Xbox One units in December, making it the best selling home console for that month. The Xbox 360 sold 643,000 units in December in the U.S, which made the eight year old device the third best selling home console for that month.

Hopefully, Microsoft will offer more information on Xbox One sales during its financial quarterly conference call with analysts. It is scheduled to be held at 5:30 pm ET today.

Source: Microsoft | Image via Microsoft

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I'm not trying to say they're sitting on shelves, I'm just trying to say these aren't "sold through" numbers like MS was giving out before. I do wonder why they didn't do the same thing this time, if it was 98% sold through you'd think they'd want to boast about that. Why give room to be skeptical if you don't have to?

George P said,

They said a while back that they've sold over 3million through to customers so those trying to argue it's sitting on shelves collecting dust are wrong. If anything MS is keeping up with demand just fine.

I hope they release it in more markets soon so I can finally buy one at some point.

yeah but at the same time saying it sold 3.9 million in 2013 is also wrong... MS said that by Jan 6th the sale count to customer is 3 million.. so .9 million units were in shelf at that time.

and btw, that person never said that that 3.9 mil is sitting on shelf... he/she just said its the no sold to retailers. you just jumped to conclusion

Edited by justin76, Jan 24 2014, 1:55am :

Geezy said,
I'm not trying to say they're sitting on shelves, I'm just trying to say these aren't "sold through" numbers like MS was giving out before. I do wonder why they didn't do the same thing this time, if it was 98% sold through you'd think they'd want to boast about that. Why give room to be skeptical if you don't have to?

They gave sold through numbers before this, I think it was a week ago? That's where they said over 3 million were sold through by the end of 2013. This now is a business filing and as I pointed out, to their bottom line a sale to retail is a sale on their books, so they list it as such and bring it up.

I also wasn't trying to call you out specifically, but speaking in general to those who always chime in with the argument that "they're sitting on store shelves" each time MS brings up a sales number.

justin76 said,

yeah but at the same time saying it sold 3.9 million in 2013 is also wrong... MS said that by Jan 6th the sale count to customer is 3 million.. so .9 million units were in shelf at that time.

and btw, that person never said that that 3.9 mil is sitting on shelf... he/she just said its the no sold to retailers. you just jumped to conclusion

I wasn't jumping to conclusions or calling him/her out, I was speaking in general about those who like to counter any sales numbers MS posts with that argument which doesn't hold any wait looking at the two numbers we officially have right now.

Having 900,000 units out to retail stores and also online shops in 13 markets isn't a huge number at all IMO. It's them staying ahead of demand without issue. There would've been something to talk about if the gap between sold through and shipped was larger but that's not the case.

The bugs are more than likely software related and will be resolved in updates. Only hardware issues I heard of were scratched equipment and faulty optical drives. Which MS replaced those systems.

You guys are probrably right about my issues being software. While playing NBA 2K14, FIFA, and Forza, my game would freeze and crash to the dashboard. This happened on two Xbox's. I exchanged my launch day console and the new one did the exact same thing. Secondly, the wireless controller would randomly loose connection. This was on a fully charged battery that was charged through the USB cable. Finally, Kinect! To long to post my issues, but The kinect on my 360 actually works better. No doubt I miss my Xbox One and can't wait to give it a whirl this summer.

JHBrown said,
You guys are probrably right about my issues being software. While playing NBA 2K14, FIFA, and Forza, my game would freeze and crash to the dashboard. This happened on two Xbox's. I exchanged my launch day console and the new one did the exact same thing. Secondly, the wireless controller would randomly loose connection. This was on a fully charged battery that was charged through the USB cable. Finally, Kinect! To long to post my issues, but The kinect on my 360 actually works better. No doubt I miss my Xbox One and can't wait to give it a whirl this summer.

Better safe than sorry, I'd have done the same thing if I were you.

ozzy76 said,
sold to stores? translation: shipped

Right, but for MS it's a sale either way. Besides they said over 3million were sold through to users so they're doing a good job of keeping retail supplied.

I just hope that "sold to retail" doesn't become a new term this generation. The only true stat is how many units are in the hands of actual customers, not sitting on a shelf or on a pallet sitting next to Pampers in the backroom of a Costco.

ozzy76 said,
I just hope that "sold to retail" doesn't become a new term this generation. The only true stat is how many units are in the hands of actual customers, not sitting on a shelf or on a pallet sitting next to Pampers in the backroom of a Costco.

Honestly, that's likely true. By the end of December and early January, we had plenty on our shelves, including some Day One consoles. I dunno what the differential would be though.

ozzy76 said,
sold to stores? translation: shipped

This information is based on their quarterly sales earnings call, so this info is how many they have taken payment for. the info is for investors and its not upto them how to express it, the number is a factual number of sales to retail, nothing is hidden here and its not marketing gimmick, its how sales calls work.

ozzy76 said,
I just hope that "sold to retail" doesn't become a new term this generation. The only true stat is how many units are in the hands of actual customers, not sitting on a shelf or on a pallet sitting next to Pampers in the backroom of a Costco.

You don't get how quarterly sales calls work do you? This isn't MS marketing people releasing info to make things look good, its a legal obligation to shareholders to break down all income in this manner, this info is for shareholders and it has to be given as it is given here. A sale from MS is money in the accounts, and that's all this info is about.

Sonne said,
3.7 million still sitting on shelves

Huh? They're sold out pretty much everywhere here every time they get new shipments.

I hope they expand it to more markets soon and post another software update soon. It'd be nice to actually be able to buy it here.

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