Microsoft: Errors made in real-world currency on Xbox 360 beta

Some Xbox 360 owners who are participating in the current beta for the new dashboard update got a rude awakening this week. They discovered that prices for Xbox 360 games under the new real-world currency model had actually gone up compared to the prices they paid under the Microsoft Points system.

However, the new Xbox 360 dashboard is still in its beta test period and, as with all betas, there are issues that will creep up. In this case, the company has confirmed that the conversions rates from Microsoft Points to real-world currency in some parts of the world are in error in the current beta test.

Joystiq got a statement from Microsoft, which said:

We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. This was an unintended error that we are in the process of fixing. We'll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.

Microsoft's statement added that the company will continue to make "corrections and adjustments" to the Xbox 360 dashboard during the beta period before the update goes live to all owners of the console sometime later this year.

Source: Joystiq | Image via Eurogamer

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9 Comments

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I liked how some jumped the gun on this, calling it MS being greedy ******* yet on further inspection it was limited to users in the UK, and maybe a few other places but like the post above says, not everyone saw the same thing happen. So there had to be more to it going on.

GP007 said,
I liked how some jumped the gun on this, calling it MS being greedy ******* yet on further inspection it was limited to users in the UK, and maybe a few other places but like the post above says, not everyone saw the same thing happen. So there had to be more to it going on.

LOL bit convienient that it was supposedly an error dont you think? Don't believe that for a second. People complained and Microsoft did a U turn. They're getting good at them just lately.

the better twin said,

LOL bit convienient that it was supposedly an error dont you think? Don't believe that for a second. People complained and Microsoft did a U turn. They're getting good at them just lately.

Except that some are now saying that in other places prices went DOWN. So what does that say exactly? It seems only the UK reported prices going up. Canada and Aus saw prices drop by 25%.

If prices had went up everywhere then you might have a point but that's not the case. Why not take all the info out there into account instead of just blindly jumping to a conclusion?

GP007 said,

Except that some are now saying that in other places prices went DOWN. So what does that say exactly? It seems only the UK reported prices going up. Canada and Aus saw prices drop by 25%.

If prices had went up everywhere then you might have a point but that's not the case. Why not take all the info out there into account instead of just blindly jumping to a conclusion?


So you dont think they could have planned to adjust market prices based on what would make them the most money, like charging more for a large market (UK) and charging less in markets where they have a smaller consumer base?
Naivety at its finest.

the better twin said,

So you dont think they could have planned to adjust market prices based on what would make them the most money, like charging more for a large market (UK) and charging less in markets where they have a smaller consumer base?
Naivety at its finest.

I think you need to take off the tin foil hat you have on. You're whole idea hinges on the belief that they're being greedy pricks, yet you have this idea that they're going to lower prices in other markets to cover up raising prices in one? And it's been reported in only one market. Why not the US? It's their largest market so going with your logic that's where prices should've went up, not the UK where it's pretty split between the Xbox and the Playstation. But hold on, any sorta logic brought into this argument would just show how crazy your thinking about this all sounds.

Beta woes, they held their hands up and said they will fix. Cant ay fairer than that really can you?

(just to intercept the obvious wave of negative posts, it only effected BETA participants, you should only be a BETA participant if you are willing to be a guinea pig for the how the new stuff will work, complaining about mistakes whilst being an agreed guinea pig in a BETA test is both stupid and ignorant and you deserve everything you get).

Thanks for reading my opinions

This is why we have betas I guess

Im thinking if I buy some points before I migrate across or just wear the difference as they have had some good promo deals on recently,