Microsoft halts adding new apps to MarketPlace due to error

Microsoft halted the uploading of new apps to the Windows Phone MarketPlace on Tuesday, due to errors while downloading and installing them by end users.

On the Windows Phone Blog, Mazhar Mohammed explains what went wrong:

We've run into an issue with the digital certificates used to sign apps, and this is preventing some phones from installing some apps published during the last couple of days.

We've investigated and determined the issue only affects phones that upgraded to Windows Phone 7.5 from an earlier version of the operating system. It does not appear to impact phones sold with Windows Phone 7.5 preinstalled.

Mazhar further adds that only a "small percentage" of the 100,000 plus apps are affected, which include the more popular apps from New York Times, WhatsApp, and Translator from Bing, all of which recently received updates.

Microsoft is already planning on rolling out a fix for the issue, but until then suggests that If you get an error message while installing or updating an app, to wait for the problem to be fixed.

They also don’t recommend uninstalling any apps you already have on your phone, since it's possible that app(s) won't be able to be downloaded again until the issue is resolved. 

Microsoft also opened a Microsoft Answers thread on the issue which you can check out here for more details, and a page for developers that explains the issue in more detail here.

Source: Windows Phone Blog

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7 Comments

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tsupersonic said,
I updated my Verizon HTC Trophy last night, and I'm running into this problem with the Translator app.

Ahh, thats good - thought it was just me

tsupersonic said,
I updated my Verizon HTC Trophy last night, and I'm running into this problem with the Translator app.

Same here. I was wondering what this was all about... My sig. other was able to install the update no problem, so I was really scratching my head... lol

previously the app status was showing "in signing stage' when they had temp halted new apps, now app status has changed back to "processing certification". I think the submission has started again.!

Im facing this problem. But the WP7 message tells us to uninstall the app and try installing it again. Guess wat it didnt work and now I dont have the App at all.
:-/

-ANiMaL- said,
Im facing this problem. But the WP7 message tells us to uninstall the app and try installing it again. Guess wat it didnt work and now I dont have the App at all.
:-/

I actually didn't get a message like that, it just was failing with no explanation. I miss my Translator App, but I figure they are already working on a fix and we should be able to reinstall the apps shortly.