Microsoft now hiring for retail stores

Microsoft announced its retail store locations late last month in Scottsdale, Arizona and Mission Viejo, California. Now is your chance to grab a position at the first two Microsoft stores.

According to Microsoft's Jobs Blog: "We're looking for new store employees who love technology and teaching and helping others. In particular, we're looking for people with technical backgrounds who can help customers choose the best Microsoft products and services for their needs and troubleshoot any technical issue they may have."

The positions range from Retail Assistant Store Manager to Retail Trainer. If you want to be a Technical Advisor then Microsoft requires that you have "an elite level of product knowledge in all Microsoft retail product and service offerings."

It's not yet clear what the associated salaries are for these positions or whether similar positions will be made available for other Microsoft Stores in the near future. Earlier this year, documents leaked of what the Microsoft Stores will look like and revealed a focus on Windows 7, Xbox, Windows Media Center (Including Surface) and Windows Mobile. Earlier this month Microsoft revealed the official Microsoft Store Logo to be used across all Microsoft stores in the US and internationally.

Report a problem with article
Previous Story

Apple's Jobs sought no-poaching deal with Palm

Next Story

Solid State Drive Comparison - Round 2

23 Comments

Commenting is disabled on this article.

Now you can be a professional tool! I think that such a position would be less attractive than working at Best Buy or Wal-Mart. I understand some people actually like dealing with the public but how can this be anything but a nightmare? I'm interested to see how they will deal with the inevitable onslaught. Will they just recommend MS products, and if that fails, costly services? Will they refer people to tech support? Will customers feel helped? Will it just be an outlet to buy products and receive demonstrations? Will they give stock answers like "we don't deal with anything that isn't genuine certified Microsoft software" (which is pretty much 90% of software on peoples' computers)?

I just wonder how much these will really sell. IT might help from a marketing standpoint to have a retail presence but Microsoft isn't like Apple where the image and cachet are a good part of the selling points. Windows users tend to either be non-techies who just run whatever comes on their computers or they are techies who build their own machines or at least install new OSes and software regularly. Those are the guys who order things online at discount for the most part.

I know enough Apple store employees and customers and so much of it is selling the lifestyle. Apple appeals to those who want to do techie things without having to know how any of it works. They advertise their machines not by CPU speed or RAM but rather their screen size. This goes a long way toward explaining why a retail Apple store works.

I guess by tying Windows, XBOX, Office, bing, etc. into a clean, presentable experience they can help to counter the perception of Windows as the 8-year-old OS running on the 8-year-old machines your IT department still makes you use.

I obviously have a preference but despite enjoying the products, there is no way in hell I would ever work at one of these places. Retail jobs are notoriously low-paying and you get stuck dealing with the worst of the worst in your daily work.

neodorian said,
I just wonder how much these will really sell. IT might help from a marketing standpoint to have a retail presence but Microsoft isn't like Apple where the image and cachet are a good part of the selling points. Windows users tend to either be non-techies who just run whatever comes on their computers or they are techies who build their own machines or at least install new OSes and software regularly. Those are the guys who order things online at discount for the most part.

Microsoft, Google and Apple are in the basis of "me too". If one of them do a service and/or product, then the rest will try to do the same, even when this action become a flop.

So you can bet that if Microsoft Store have some success then Google will do the same.

Except that Google doesn't really have a thing to sell at all. They may copy one another in terms of software in such from time to time, but what I see here is more of an attempt to get Windows into the faces of a younger audience. Microsoft isn't just making a store because Apple have a store. It has a lot more to do with Apple being "trendy" and picking up the younger audience (and perhaps those who have the money as well).

Microsoft currently aims at anyone that can possibly take away from their business. Obviously, Apple would surely be a threat to them, despite how Apple's sales fluctuate.

Ci7 said,
you mean sale only Windows 7 !

since XP is discontinued !

XP is oficially discontinued but what's happens with vista.

Technically speaking vista also discontinued, it is a bit pointless to try to sell vista where you can buy a empowered vista (windows 7) for the same price.

Magallanes said,
Technically speaking vista also discontinued, it is a bit pointless to try to sell vista where you can buy a empowered vista (windows 7) for the same price.

2009 Vista users should get a free upgrade to Windows 7.

"We're looking for new store employees who love technology and teaching and helping others. In particular, we're looking for people with technical backgrounds who can help customers choose the best Microsoft products and services for their needs and troubleshoot any technical issue they may have."

Sounds better than PC World already.

OMG just imagine being polite while being asked the same stupid questions over and over. Hmm, I guess I could be the first one sacked from the store

Frankenchrist said,
OMG just imagine being polite while being asked the same stupid questions over and over. Hmm, I guess I could be the first one sacked from the store :)

Yes, dealing with the public sucks like nothing else can possibly suck... Hopefully customers will at least be nice...

I suppose they wouldn't want their salesman to just walk away either. Too bad, I loved doing it when I worked at Circuit City. If the customer was being a dick I just walked away from them. I hate the public. The public is stupid.

Solid Knight said,
I suppose they wouldn't want their salesman to just walk away either. Too bad, I loved doing it when I worked at Circuit City. If the customer was being a dick I just walked away from them. I hate the public. The public is stupid.

A real salesman think that customers = commission, no matter if the customer is complaining about a product or if they are just watching.

You can be amazed to find that a apparently lousy salesman can earn the same than a high profile executives.

dead.cell said,
"Now, will Windows 7 make my internet go faster? Right now I have Vista, and my download speeds suck!"


"Well sir, that depends on your internet connection and modem".... "BS! Some tv show told me Vista made my internets go slower! not my comcast!"

Magallanes said,
A real salesman think that customers = commission, no matter if the customer is complaining about a product or if they are just watching.

I refuse to help people who are rude for no reason. I can deal with people who are upset. People who are just jerks for the hell of it I walked away from.

@dead.cell

I remember having to deal with a lady who needed a new monitor but refused to purchase one because it wasn't labeled as a "hard-drive". She even brought the monitor in to show what she was talking about. I hooked it up and saw that the screen was damaged from an impact. So when I showed her some of the monitors we had for sale she looked down at the tag and saw "monitor" and started going on about how it wasn't a hard-drive and thus would not fix it. I ran through the usual checks to see if maybe she wanted a new computer or even an actual hard-drive. Nope, she wanted to replace her monitor (which she kept calling the hard-drive). I just can't fathom how somebody can see nearly identical devices sitting next to each other and not come to the conclusion that they are the same thing or at least related. She was just fixated on the labels.