On Monday, Microsoft Office for Mac 2011 users were able to download a new update for the software suite. The upgrade focuses largely on the Outlook email client with a number of new features. However, Microsoft has now admitted that some people who downloaded the update have experienced issues related to corrupted identity databases.
Later on the week, Microsoft posted up word that it had created workarounds for this problem. One of them fixes issues before a person downloads the SP2 patch while the other deals with the problems after a person installs the SP2 update.
Now it appears the problems are affecting more Office for Mac 2011 users than first thought. Late on Friday, Microsoft announced that it was pulling the SP2 patch from its Microsoft AutoUpdate system. The patch is still available to download manually.
We encourage you to either wait for the AutoUpdate, or follow the directions in the above blog post before manually updating to ensure you don’t experience issues. We will provide an update once we have more information to share.
The SP2 update includes new Outlook features such as Sync performance with the Exchange server and some performance improvements while deleting multiple items. Word, Excel, and PowerPoint have also all received performance improvements in this update.