Microsoft responds to UK Xbox Live hacking story

Microsoft is having to clarify information that was posted today in a story from the well known UK tabloid newspaper The Sun. The newspaper and its web site claimed that, " ... online crooks have hacked into thousands of Xbox Live accounts to steal millions of pounds." It is only in the body of the story where The Sun states that the Xbox Live accounts were in fact victims of "phishing" scams.

In a post on Microsoft's Xbox UK Facebook page, a message states: "Xbox LIVE has not been hacked. Microsoft can confirm that there has been no breach to the security of our Xbox LIVE service. In this case, a number of Xbox LIVE members appear to have recently been victim of malicious ‘phishing’ scams (ie. online attempts to acquire personal information such as passwords, user names and credit card details by purporting to be a legitimate company or person)."

The Facebook post adds, "The online safety of  Xbox LIVE members remains of the utmost importance, which is why we consistently take measures to protect Xbox LIVE against ever-changing threats."

While "phishing" scams are certainly a huge issue for Xbox Live account holders, Microsoft has little power to go after such operations since they don't actually attack the Xbox Live system.

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18 Comments

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Not sure how The Sun can get away with using the word hacked at the moment after its sister paper was discontinued for doing just that and The Sun's own existence hangs in the balance.

Sorry but it's not phishing going on even if that's what Microsoft is saying. It could of been a 3rd party (EA) but somewhere there was a security breach.

matt4pack said,
Sorry but it's not phishing going on even if that's what Microsoft is saying. It could of been a 3rd party (EA) but somewhere there was a security breach.

The most likely cause is people using the same email/password combination on some website/forum and that was the place that was hacked. It could have even been EA, but, that being said EA doesn't have access to your email and password unless YOU give it to them.

JaredFrost said,

The most likely cause is people using the same email/password combination on some website/forum and that was the place that was hacked. It could have even been EA, but, that being said EA doesn't have access to your email and password unless YOU give it to them.

In addition to that, there is also some serious social engineering going on within the in-game chats to get you to reveal information which could be a potential password. That is why I remain silent, or converse about game related topic only.

To be fair though, all the news outlets are at it. Phishing IS NOT Hacking

Even Neowin are guilty of it in their headlines recently.

Google Definition: Sensationalist:
Someone who uses exaggerated or lurid material in order to gain public attention.
E.g. The Sun

smooth_criminal1990 said,
This and tits is what you get for reading The Sun.

Haha and the award for comment of the year goes to this man right here.

smooth_criminal1990 said,
This and tits is what you get for reading The Sun.

People, suprisingly, get their 'news' and form 'views' based on what this paper (and others) tel them, this is the problem!