Microsoft shows how to move from Gmail to Outlook.com

10 days ago, Microsoft officially launched the beta version of Outlook.com, their new web email service. A few days later, the company showed how users of its older Hotmail service could transfer their account to Outlook.com. This week, Microsoft offered up some tips to users of Google's Gmail service on how they could also transfer their account to Outlook.com.

In a post on the official Outlook blog, Microsoft also takes some time to talk about what it claims are the advantages of Outlook.com over Gmail, including offering a way for users to link their address book to social networking services such as Facebook, Twitter and LinkedIn. Outlook.com also offers build in access to other Microsoft online services such as SkyDrive.

Microsoft also once again talked about how Outlook.com doesn't try to flood users with ads generated by emails, stating, " ... it won't use the contents of your personal email to show you ads; in fact, you won't see ads when reading email from friends."

In order to transfer emails from a Gmail account to Outlook.com, Microsoft says users first must sign up for an Outlook.com account (duh). The blog then shows how to add a forwarding address in Gmail so that all of the emails are sent to your Outlook.com address. You can then go into your Outlook.com settings and create a way for it to use your Gmail address when you send email.

The blog also shows how to use Outlook.com's People page to import all of your Gmail contacts into your Outlook.com account. Finally, Microsoft offers a tool called TrueSwitch that imports all of your old Gmail emails over to Outlook.com.

Just a reminder: Neowin is offering its readers a chance to ask the Outlook.com team at Microsoft any questions about the new email service.

Source: Outlook blog

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42 Comments

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are you going to create a tutorial page for all those that rushed in to create a new outlook.com account and not cannot merge information with their previous accounts?

Because Google has become the "evil empire." They used to be an innovations company that used advertising as a means to an end; now, they are an advertising company that uses technology to expand that ambition. They have already lost much of their talent to Microsoft and Yahoo. They used to afford their employees up to twenty percent of their time in pursuit of innovative pursuits; thus, Google Labs was born and many ground-breaking technologies born. Now, everything has to be connected to failing Google+. Combine this shift in the culture and mindset of the company, and its no wonder why people are looking for alternatives.

I'd like to transfer FROM hotmail/outlook to Gmail. That's really the only thing stopping me from deprecating my accounts.

Oh and I'd like the old Gmail theme back, Google, thanks (for nothing).

The major thing that keeps me from switching is the ability to open up a pdf, excel, etc. file right into the browser. With Outlook it downloads it. With gmail it just pops right up in a new window so I can print, etc.

boydp182 said,
The major thing that keeps me from switching is the ability to open up a pdf, excel, etc. file right into the browser. With Outlook it downloads it. With gmail it just pops right up in a new window so I can print, etc.

That's exactly what it does on outlook.com. It opens it using the office webapps, the same that is used to create a document within skydrive.

Another Microsoft mail service, that lacks basic IMAP / ActiveSync for desktop clients. Their EAS is for mobile clients only, and rejects connection attempts from desktop clients. This leaves a LOT of customers using mail clients other than Outlook out in the cold from using this as a cross-platform and cross-device communication system.

Microsoft, how many years have people asked for IMAP / AS for desktop, and yet all you continue to provide is POP3???

WAKE UP and smell the 21st century!!!

-=MagMan=- said,
Another Microsoft mail service, that lacks basic IMAP / ActiveSync for desktop clients. Their EAS is for mobile clients only, and rejects connection attempts from desktop clients. This leaves a LOT of customers using mail clients other than Outlook out in the cold from using this as a cross-platform and cross-device communication system.

Microsoft, how many years have people asked for IMAP / AS for desktop, and yet all you continue to provide is POP3???

WAKE UP and smell the 21st century!!!


What are you talking about, MS has been overing Exchange for Hotmail since a very...very long time. Although, nothing can really access it except MS's own software.
My mail on Win8 is synced both way perfectly fine.

Oh and BTW:
http://windowsteamblog.com/win...th-exchange-activesync.aspx

I have both and I use outlook more, Never got into gmail really. What I do love about outlook is the ability to attach multiple images without issue because it automatically uploads them to skydrive and sends a link (this function is brilliant when sending photos).

Glad they are offering a guide for people who are unaware how to go about conducting the switch.

What outlook is lacking at the moment is a setting that allows you to choose how often it checks the imported gmail for new mail.

Sometimes it takes up to 20 minutes for it to show up in outlook after it's arrived in my Gmail inbox. Asking outlook to check again for new mail doesn't help.

Why would you need to keep re-importing you mail? You'd just import once then forward all future messages, but you can keep a copy on gmail if you like. Is there something I'm missing?

Wakers said,
What outlook is lacking at the moment is a setting that allows you to choose how often it checks the imported gmail for new mail.

Sometimes it takes up to 20 minutes for it to show up in outlook after it's arrived in my Gmail inbox. Asking outlook to check again for new mail doesn't help.

This is why Microsoft suggest you go to Gmail and have Gmail FORWARD that mail instantly.

Yeah, I'm thinking he just isn't understanding the difference between importing and forwarding. That's okay though

KSib said,
Yeah, I'm thinking he just isn't understanding the difference between importing and forwarding. That's okay though

he still raises a valid point tho, I hate the fact it takes like 15min before it updates my @gmail live account.

xankazo said,
I have both, and I will stick with both. Thank you.

Me too! I use my gmail for important stuff and my outlook for "junk"
-forum emails
-free to play games
-any service that I don't plan on using money for.
-for non-professional friends

outlook.com/and other microsoft web services need similar security as googles 2-step verification then I'll switch.

2III7 said,
outlook.com/and other microsoft web services need similar security as googles 2-step verification then I'll switch.

Two-step verification makes sense for a straight Web-based mail service; however, why would you want it - or need it, when using a third-party program (such as Thunderbird or even Outlook, which both services support)?

OR if you have win 8, you can just link your gmail account on the mail app on windows 8. That is if you only want the UI

"In order to transfer emails from a Gmail account to Outlook.com, Microsoft says users first must sign up for an Outlook.com account (duh). The blog then shows how to add a forwarding address in Gmail so that all of the emails are sent to your Outlook.com address. You can then go into your Outlook.com settings and create a way for it to use your Gmail address when you send email."

So not actually transfering, but forwarding from gmail to outlook. The only way to transfer is to stop using gmail and tell people to use your outlook email address.

metallithrax said,
"In order to transfer emails from a Gmail account to Outlook.com, Microsoft says users first must sign up for an Outlook.com account (duh). The blog then shows how to add a forwarding address in Gmail so that all of the emails are sent to your Outlook.com address. You can then go into your Outlook.com settings and create a way for it to use your Gmail address when you send email."

So not actually transfering, but forwarding from gmail to outlook. The only way to transfer is to stop using gmail and tell people to use your outlook email address.

It's just a failsafe so if anyone uses your old email you'll still get it

I see this on Microsoft part as a pathetic attempt to gain user-base. I already have Gmail account. I already MSN account (which is now called "Hotmail" for some stupid reason). I will continue to use separate mail service as my choice. Micrsoft attempt to make sure EVERYONE will use their service instead of Gmail is very pathetic. That part is very clear.

Krome said,
I see this on Microsoft part as a pathetic attempt to gain user-base. I already have Gmail account. I already MSN account (which is now called "Hotmail" for some stupid reason). I will continue to use separate mail service as my choice. Micrsoft attempt to make sure EVERYONE will use their service instead of Gmail is very pathetic. That part is very clear.

LOL and Google doesn't want you to use their service???

Youtube, Gmail, Reader, Search, Play. I don't see how it's pathetic either, some people may use outlook and want to switch but have been using gmail and are not technically savvy enough to do so. This allows them to follow a guide to do just that.

What is pathetic however, is your comment especially since Microsoft isn't forcing you to switch.

Krome said,
I see this on Microsoft part as a pathetic attempt to gain user-base. I already have Gmail account. I already MSN account (which is now called "Hotmail" for some stupid reason). I will continue to use separate mail service as my choice. Micrsoft attempt to make sure EVERYONE will use their service instead of Gmail is very pathetic. That part is very clear.

Didn't Google do exactly the same quite some time ago? showing everyone how to move to Gmail?

Krome said,
I see this on Microsoft part as a pathetic attempt to gain user-base. I already have Gmail account. I already MSN account (which is now called "Hotmail" for some stupid reason). I will continue to use separate mail service as my choice. Micrsoft attempt to make sure EVERYONE will use their service instead of Gmail is very pathetic. That part is very clear.

What's the non-pathetic way of gaining user-base, then?

grayscale said,

What's the non-pathetic way of gaining user-base, then?
People already know how to do the email forwarding. People choose to have variety of email services. To forcing that information out is kinda desperate move. I use "pathetic" term but I really mean it's a "desperate" move from Microsoft, or even from any other service provider.

Krome said,
People already know how to do the email forwarding. People choose to have variety of email services. To forcing that information out is kinda desperate move. I use "pathetic" term but I really mean it's a "desperate" move from Microsoft, or even from any other service provider.

point taken. Maybe the post is geared towards average users who's not really familiar with e-mail forwarding? But then again, those users will probably not reading the Outlook blog

Nice, my guess that like Windows Phone 8. outlook.com will not catch-up Google/Gmail users.
My guess it will get mostly hotmail users.

The good thing is that there are more choices with more options to choose for us.
and even if we stay with our current provider, it require them to progress and provide more services and features.

When Outlook.com becomes as good as Gmail ie offers as much customisation, then I will happily move. I like the way MS has valued the importance of email privacy compared to Google - now they just need to use their vast wealth to catch up fast, once thats done Im there.. already have the address.

will stick with Gmail... Gmail is still the best for me!!!
I have a hotmail account where i enabled outlook but wont be using it

Asrokhel said,
Why would you want to move?

For me it is because I like the interface Outlook.com provides over the Gmail interface. The ad placement is less intrusive in Outloook.com than gmail. Outlook.com has a much nicer image viewer than Gmail's basic approach of opening pop-up windows for images (which is fine when there is only 1 photo, but my dad and step-mother send these 20+ image emails to me of family). Also, Office documents load in Office web applications which I prefer a lot more than Google Docs.

Asrokhel said,
Why would you want to move?

imo, outlook is a better service than gmail in its current state already and should improve greatly with skype implementations and other features. i'm already using outlook as my primary.

Asrokhel said,
Why would you want to move?

I would also stay, as it provide more comprehensive services to my Android Galaxy S3.

But more choices are always welcome

aviator189 said,

imo, outlook is a better service than gmail in its current state already and should improve greatly with skype implementations and other features. i'm already using outlook as my primary.

And in the meantime, you can have both - I've already moved my Hotmail account to outlook.com *and* made it my default Microsoft Account (I've added the account to Outlook 2013 as well, though it isn't my default there *yet*). For some things (like the unlimited attachment size) GMail still trumps other free e-mail services - however, for everything else, outlook.com is a keeper.

PGHammer said,
For some things (like the unlimited attachment size) GMail still trumps other free e-mail services - however, for everything else, outlook.com is a keeper.

Gmail doesn't have unlimited attachment size as far as I can tell. It seems to max-out at 25 MB.

Outlook.com, on the other hand, will allow you to either directly attach files (up to 10 MB), or use a SkyDrive-assisted attachment that raises the limit all the way up to 300 MB

Asrokhel said,
Why would you want to move?

A good question, those that don't know maybe lack the understanding of no IMAP and just like the look of it?
I don't get adverts on my Gmail as I pay for Google Apps, I use Outlook and MAPI systems to hook up with Gmail, outlook.com is 10 years behind what Google are doing IMO.

what said,
Because you prefer Outlook to Gmail.

I guess his point is the greatest feature of outlook over gmail is privacy policy settings but if you forward email google still reads your emails eventhough is forwarded. so the best way is to create an outlook.com email and just check your gmail every now and then for a while