Microsoft shows how to move from Hotmail to Outlook.com

Last week, Microsoft officially launched the beta version of Outlook.com, their new web email service. While the company's previous Hotmail service is still sticking around, Microsoft is actively encouraging its users to consider transferring over to the new Outlook.com.

In a new post on the official Outlook blog, Microsoft recommend that Hotmail users who want to use Outlook.com do so by using their current Hotmail account, rather than create an all new account on Outlook.com. Microsoft states that the current Hotmail.com address will continue to work in Outlook.com. All of a Hotmail's user's settings, including their password, folders, contacts, signatures and more will continue to work as they did before in Outlook.com

Even with all of these setting staying the way they are, Microsoft is also offering two ways for Hotmail users to change their email address to one with an @outlook.com name. One is setting up an alias on your Hotmail account that adds one with an @outlook.com address. You can add up to five aliases a year, with a maximum of 15.

The other option for a Hotmail user is to rename their email address to one with an @Outlook.com address. This means that the @Hotmail.com address becomes an alias under the Outlook.com account; it also means that users should still receive all emails from that @hotmail.com account.

Microsoft does warn that this option also means that users will have use their new @outlook.com name when they sign into other Microsoft-based devices. It's an even bigger hassle if you own a Windows Phone product. Microsoft states:

If you use a Windows Phone, you will need to reset your Windows Phone to factory settings, and then set it back up with the new account name. You will lose all personal data on the Windows Phone when you do this, so make sure you have that data backed up. You will need to re-install all your applications on your phone, although you will not need to re-purchase them.

Source: Outlook blog | Image via Microsoft

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36 Comments

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are you going to create a tutorial page for all those that rushed in to create a new outlook.com account and not cannot merge information with their previous accounts?

I am paying $25 a year for Plus to keep my address active if not used within a specified time and also to allow for larger files to be transferrer.
What happens to this service or is it needed anymore but Microsoft will continue to take the $25 every year?

Can't I just let it expire? I really can't care about Hotmail's terrible interface or whatever this Microsoft Outlook thing is. Yahoo Mail has an excellent interface and so does GMail. I'll stick to those.

My account got deleted after my aborted attempt to upgrade. I made the mistake of creating a new email Outlook.com address, and then got stuck in a verify loop. I could get on my Skydrive, and all my data was intact. But, I've given up now to be honest.

Mouettus, if you change to XXXX@outlook.com as your main, then keep Hotmail as your phone it will not give you updates for your apps, as it will look for XXX@outlook.com, that's what happened to me. J

What sucks is that at the time when I was trying to rename my account, the @outlook.com wasn't included on the options so I just made an alias. That means I can no longer rename my account using that alias right?

grayscale said,
What sucks is that at the time when I was trying to rename my account, the @outlook.com wasn't included on the options so I just made an alias. That means I can no longer rename my account using that alias right?

spoke too soon. I tried removing an alias then renaming my email using the same alias and it worked! Or is it this way even in the past?

what if I just don't reset my phone and continue to use my hotmail alias for my phone and use outlook webmail?

Best of both worlds!!

But then if I add or edit a contact, send/receive/delete mail... will it update to the new adress as well?

I mean... fine for now but maybe it's create problems over time?

Does anyone know if switching to @outlook.com from @live.com will still keep the 25GB SkyDrive?

I already created a new @outlook.com account which gave me 7GB in SkyDrive, and I've already switched my @live.com account to Outlook.com but I haven't transfer the account to @outlook.com because I don't want to lose my 25GB SkyDrive.

A340600 said,
Does anyone know if switching to @outlook.com from @live.com will still keep the 25GB SkyDrive?

I already created a new @outlook.com account which gave me 7GB in SkyDrive, and I've already switched my @live.com account to Outlook.com but I haven't transfer the account to @outlook.com because I don't want to lose my 25GB SkyDrive.

I just checked mine and the 25gb I had became 7gb. Good think I only use it for small files such as pictures and documents!

A340600 said,
Does anyone know if switching to @outlook.com from @live.com will still keep the 25GB SkyDrive?

I changed my account (ID) from @hotmail.com to @outlook.com and kept all my SkyDrive space.

I have 24+ GB of data, I don't know if this had something to do with my new account keeping all my space.

Mouettus said,

I just checked mine and the 25gb I had became 7gb. Good think I only use it for small files such as pictures and documents!

Oh-uh. I think I'm going to wait after MS does the switch. I don't think I'll use all 25GB but I don't want to lose any of it either :-)

Ericko said,

I changed my account (ID) from @hotmail.com to @outlook.com and kept all my SkyDrive space.

I have 24+ GB of data, I don't know if this had something to do with my new account keeping all my space.

My @live.com account is an old one, so I was able to keep the 25GB allotment when SkyDrive went tiered. Maybe the same will happen to me, but another responder to my question said he lost the 25GB size to the new 7GB.

Is there going to be an updated version of Windows Live Mail for Windows 7 or are they going to do like they've done in the past and tell W7 users to drop dead?

TRC said,
Is there going to be an updated version of Windows Live Mail for Windows 7 or are they going to do like they've done in the past and tell W7 users to drop dead?

Seems you are strongly biased in a particular way...

TRC said,
Is there going to be an updated version of Windows Live Mail for Windows 7 or are they going to do like they've done in the past and tell W7 users to drop dead?

I should think it will work with outlook.com emails if you decide to still use it. I haven't use a separate program for emails in years.
I also hardly believe anything they have done has told W7 users to drop dead, that's been reserved for XP users.

I simply can't use Hotmail. I rarely get my emails, and when I do it takes a few hours after they are sent. It's a complete pain for emails I need now. Especially activation emails or password reset emails and the like.

De.Bug said,
I simply can't use Hotmail. I rarely get my emails, and when I do it takes a few hours after they are sent. It's a complete pain for emails I need now. Especially activation emails or password reset emails and the like.

Strange... only takes a couple seconds for my emails to get delivered...

De.Bug said,
I simply can't use Hotmail. I rarely get my emails, and when I do it takes a few hours after they are sent. It's a complete pain for emails I need now. Especially activation emails or password reset emails and the like.

a few hours??? i don't think so. the most it has taken me to get an e-mail has been a few seconds, almost instantly.

I get an error when I want to rename my hotmail account to outlook. This is the error:

There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.


Yeah I got that error too when it first came out. I just kept trying over and over and over again. I probably hit that button upwards of 40 times throughout the day.

KSib said,
Yeah I got that error too when it first came out. I just kept trying over and over and over again. I probably hit that button upwards of 40 times throughout the day.

I do the same I swear.

Nagamasa said,
Now what's the best way to transfer from GMail to Outlook.com?

Doesn't work with outlook.com email addresses. I guess they'll fix that soon.

I created a new address from my Hotmail and just did a reset of my WP7. Sucks about the saved games loss and stuff, but it probably would have happened when I got a WP8 anyways.

scumdogmillionaire said,
I created a new address from my Hotmail and just did a reset of my WP7. Sucks about the saved games loss and stuff, but it probably would have happened when I got a WP8 anyways.

After a reset, my phone won't let me sign in with my outlook.com account!!

Mouettus said,

After a reset, my phone won't let me sign in with my outlook.com account!!

Really? It worked fine for me. Did you create just an alias, or you did the convert thing?

scumdogmillionaire said,

Really? It worked fine for me. Did you create just an alias, or you did the convert thing?

Converted. I went to outlook.com and entered my hotmail alias.

Mouettus said,

Converted. I went to outlook.com and entered my hotmail alias.

I can only login with my hotmail credentials as well. And when I try to send an email to the XXX@outlook.com, it fails in delivery! As if the adress doesn't exist.

Edited by Mouettus, Aug 5 2012, 10:39pm :