Microsoft slams Google on taking out EAS support for Gmail

On Friday, we reported that as part of its "winter cleaning," Google announced it would no longer support adding new devices for the Exchange Active Sync protocol for accessing Gmail, Calendar and Contacts after January 30. At the time, Google said, "With the recent launch of CardDAV, Google now offers similar access via IMAP, CalDAV and CardDAV, making it possible to build a seamless sync experience using open protocols."

This means that people who use a number of Microsoft products, including Windows 8 and Windows Phone 8, may not be able to access Gmail with new devices after the cut-off date. In a new post on the official Outlook.com blog, Microsoft said they were "very surprised" at Google's decision.

The blog added:

It means that many people currently using Gmail for free are facing a situation where they might have to degrade their mobile email experience by downgrading to an older protocol that doesn't sync your calendar or contacts, doesn't give you direct push of new email messages and doesn't have all the benefits of Exchange ActiveSync.

Microsoft once again pointed out that its own Outlook.com email service does support EAS and tried to show that it has its own advantages. Microsoft has yet to announce if it will have any workaround solutions of its own for Windows 8 and Windows Phone 8 who still want to use Gmail.

Source: Outlook blog | Image via Microsoft

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On another note, this decision of Google is (probably) devised to stunt the growth of Windows Phone. If X amount of consumers find out that there isn't any Google support on Windows Phone, and they utilizes any Google products - search, youtube, and gmail, the consumer would likely go with an Android or even iOS phone.

RommelS said,
On another note, this decision of Google is (probably) devised to stunt the growth of Windows Phone. If X amount of consumers find out that there isn't any Google support on Windows Phone, and they utilizes any Google products - search, youtube, and gmail, the consumer would likely go with an Android or even iOS phone.

or the consumer will switch to outlook... As thousands are switch. In UK hardly anyone uses any other thing than hotmail I guess google will harm their selves

benalvino said,

or the consumer will switch to outlook... As thousands are switch. In UK hardly anyone uses any other thing than hotmail I guess google will harm their selves

What? Do you have any statistics to back that up?

RommelS said,
On another note, this decision of Google is (probably) devised to stunt the growth of Windows Phone. If X amount of consumers find out that there isn't any Google support on Windows Phone, and they utilizes any Google products - search, youtube, and gmail, the consumer would likely go with an Android or even iOS phone.

That's what I've been saying all along.

benalvino said,

or the consumer will switch to outlook... As thousands are switch. In UK hardly anyone uses any other thing than hotmail I guess google will harm their selves

I'm sure in the land of the UK there are stories of a person who uses an Android Phone. And such person has a Gmail address to access the Play Store. The user was so happy with Google in all of the land of the UK and he started his small army of Google sympathizers. There numbers are small but they grow every day. One day they will defeat the evil troll and be happy and open about their email service provider.

MsftGaurav said,
Microsoft has exclusive right to arbitrarily remove features and discontinue services?

Like Word compatibility doesn't change with every version. Or the Start menu, DVD playback, Live Mesh, shrinking of Skydrive, etc.. Need more?

Edit: sorry I read wrong the first time. Totally agree with you.

Edited by farmeunit, Dec 18 2012, 5:38am :

farmeunit said,

Like Word compatibility doesn't change with every version. Or the Start menu, DVD playback, Live Mesh, shrinking of Skydrive, etc.. Need more?

Edit: sorry I read wrong the first time. Totally agree with you.

I can open Office 2013 files in Office 2003... The Startmenu isn't removed, it is repleaced. DVD playback is now (for a time) a free upgrade, Live Mesh is rebranded to SkyDrive, and SkyDrive is shrinked, yes, but you have still the largest free space on SkyDrive, and for now, you're still the best when you need more space on SkyDrive then on any other cloud storage.

farmeunit said,

Like Word compatibility doesn't change with every version. Or the Start menu, DVD playback, Live Mesh, shrinking of Skydrive, etc.. Need more?

Edit: sorry I read wrong the first time. Totally agree with you.

Please educate yourself or just climb back under that rock.

except your Registrar and DNS host.

You cannot link to Microsoft information sources and expect people not to take the 'content' with a grain of salt.

deadonthefloor said,
except your Registrar and DNS host.

You cannot link to Microsoft information sources and expect people not to take the 'content' with a grain of salt.

Yet they understand EAS better than ANYONE, and it was DESIGNED because of the shortcomings of POP3 and IMAP, which they ALSO understand.

Truth is Truth, no matter if a talking donkey or the Queen of England is saying it.

I have switched to Outlook.com a while back, don't like Google reading my emails. I use a mix of Outlook 2010, Outlook 2013 and Windows 8 mail client on a few PCs and WP, all sync via EAS, life is wonderful.

well they are slamming the door on their own users people who bought windows phone and have a gmail account going to switch to outlook. they are creating a wall to stop windows 8/windows phone 8 growth

its a war between Microsoft and scroogle

Are people perhaps not seeing one of the big reasons for this, ads?

Google is forcing people down the Gmail app tunnel or you lose the features so what must they do, obviously make access to their email harder and offer the best features only through their app. Removing EAS support is just one aspect but all roads lead to ads through Gmail and that can't be done on non Gmail apps. Look at iOS and how EAS remains but only through the Gmail App.

google's childish behavior is expected. after all, they are in denial about windows 8 in the face of the failure of android to capitalize on its absence. nonetheless, windows 8 is already here selling by the millions and making android tablets race to the bottom where is the only place where they may find a foothold.

with google having failed for two years trying to sell high priced android tablets against the ipad, and failed, and now with android failing to take on windows 8 awesome x86 compatibility options, all google can do is burry it's head in the sand. But they will come around for google is only hurting itself by trying to pretend windows 8 isn't a big deal.

the world of the future is very diverse and google was kidding themselves if they thought they would have ownership of both the smart phone and tablet markets. MSFT in the PC and tablet space are the only true contenders to apple. And google can stay in the phone market as the undisputed king for now.

the last thing we want is 1 vendor to rule it all, and sorry google, it ain't gonna be you.

Every day Google chips off a little bit more of why i loved their services in the first place and MS appears to pick up the pieces. I'm this close (insert tiny amount here) to moving my personal and work stuff over to Outlook.

There's one big problem with Exchange ActiveSync - hardly any desktop applications (save for Outlook) actually use that protocol. And no wonder if you have to pay a licence to Microsoft. At least IMAP (and CalDAV and CardDAV) are open protocols.

Google getting rid of Exchange ActiveSync is fine - IMAP is supported by far more clients, including desktop ones.

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