Microsoft to support Windows Phone 7.8 and 8 until mid-2014

Mainstream support for Windows 8 is currently scheduled to end on January 9, 2018. Microsoft has yet to reveal a support end date for Windows RT, although its official support for the Surface RT tablet is supposed to stop on April 11, 2017.

But what about its support for its two current Windows Phone versions, 7.8 and 8? Microsoft's support page shows that mainstream software support for Windows Phone 7.8 is supposed to end on September 9th, 2014. The deadline for support of Windows Phone 8 is a few months earlier, on June 8th, 2014.

At the moment, it doesn't look like Microsoft will extend mainstream support for Windows Phone 7.8 beyond its current deadline, mainly because it was made as an update for most of the phones that were originally for Windows Phone 7 and 7.5. However, there are some rumors that indicate there could be at least one more major software update for the OS. If that happens, the mainstream support date could change.

The deadline for Windows Phone 8 will almost certainly be extended when and if Microsoft launches a major update for the OS. That will likely come by the end of 2013 or early 2014 with the launch of Windows Phone Blue.

Source: Microsoft Support

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Anaron said,
Support for WP8 is a given but I'm glad they're still supporting WP7.8.

What interest me more is third-party support of Windows Phone 7.8. Take Nokia's latest app update to Maps and Drivers per example: Windows Phone 8 only.

This is the OS... Not the device, correct. If you buy a windows phone 8 device today that you then update to wp9 certainly your support gets upgraded too.

Would be a bit disappointing if, like a lot of Canadians (thanks CRTC), you're on a 3yr contract. At that rate the OS will be unsupported well before your contract expires

technikal said,
Would be a bit disappointing if, like a lot of Canadians (thanks CRTC), you're on a 3yr contract. At that rate the OS will be unsupported well before your contract expires

Your OS will be unsupported, but an update will be available. And that updated version will be supported.

It'll support 7.8 until those devices begin to phase out (like there are a ton of them anyway?). WP8 devices should run WP9. So you can stay with 8 or upgrade to 9 and get support. Mobile devices have a shorter turnaround time than desktops anyway. Some might go over two years but I upgrade right at the two year mark. I think a lot of people upgrade sooner. Nothing major or surprising here.

these dates are support for original release of 7.8 and 8.0, if others updates come out these dates will change. There is supposed to be one more major update to 7.8 which will change support dates again. WP8 will get the gdr1 gdr2 gdr3 and blue updates most likely along with WP9 and again support dates will change to reflect this. I can say having purchased a 7.0 phone and having software support from MS till at least 2014 is pretty damn good. and I would imagine support for WP8 will go into at least 2016 with updates. again pretty damn good for MS. But as I can see with all topics related to WP and Windows on Neowin there are always whiners and complainers that probably don't even own one of these devices.

S3P€hR said,
There is something really horribly wrong with ms decisions past few years.

Ballmer; Developers! Developers! Developers!

Yes, he was and still is crazy. Since taking over as CEO of Microsoft, things have changed. He's moved a lot of staff around and killed off some departments and creating new ones. He's taking some big chances, and trying to bring Microsoft up to date with the mobile market.
It's a big move, and some of the changes don't sit well with people, but its pretty all or nothing for Microsoft from here on in.
Right now, they either make the new mobile computing work, or they're going to be left behind. Fortunately, Microsoft are quite good at getting the technology for the next generation of computing working before it's seen by the masses.

But yeah, some of the things Microsoft has one seems weird, like killing off their MSN/Live tester groups. No real time feed back, meant they could develop as they wanted without regard with the users if they wanted to change things up big time, and they have done... but that comes at a price of making a lot of users unhappy at the same time.

It'll be seen if Microsoft still has enough presence in the market that keeps people wanting to use them as they make the transition over to a mobile device centric company. Otherwise, we might see Windows Phones fail by the way side and Android dock-able Ubuntu desktop's take off in the next few years as it becomes integrated in future Android releases, and this is where Microsoft needs to bump up the hardware and merge Windows RT and Windows Phone so they're one in the same thing (Think Windows 9/Windows Phone 9), giving users a mobile phone that they can dock and use as a Windows RT tablet. Unfortunately, Core Apps from Microsoft are seriously poor and might kill off any chances they have before they even get to that point.

S3P€hR said,
There is something really horribly wrong with ms decisions past few years.

I don't see the problem. My WP7 device purchased in 2010 is being supported until 2014. WP8 device purchased today? Current version of software is supported until 2014 and upgradable to WP8.5/9, which will be supported until... what... 2016?

Core app updates will be coming out very soon to 8 and RT that will improve the significantly, more and more apps are becoming available all the time, so again not really an issue.

Is Microsoft expecting those phone users to ditch their phones and buy new tiny tablets with Windows-8? I can foresee a mass migration to some other device and OS.

TsarNikky said,
Is Microsoft expecting those phone users to ditch their phones and buy new tiny tablets with Windows-8? I can foresee a mass migration to some other device and OS.

No, they expect those people to upgrade their phones to Windows Phone 8.5 or Windows Phone 9, which will be supported until an even later date...

My Windows Phone 7 device purchased in 2010 will be supported until 2014? Great news!

rfirth said,

No, they expect those people to upgrade their phones to Windows Phone 8.5 or Windows Phone 9, which will be supported until an even later date...

My Windows Phone 7 device purchased in 2010 will be supported until 2014? Great news!


7.8 not 7 or 7.5.

rfirth said,

My phone runs 7.8 now... and 7.8 is still getting updates.


My daughter' s one, Lumia 900, received 7.8 as well but there are devices that,did not.

Fritzly said,

My daughter' s one, Lumia 900, received 7.8 as well but there are devices that,did not.

That's very easy to fix.

Meanwhile, Windows XP SP3 will be totally axed in April, 2014, just a few months before, having lived for 12 frickin' years. Good old days when the concept of mainstream support actually meant something along those lines.

Phouchg said,
Meanwhile, Windows XP SP3 will be totally axed in April, 2014, just a few months before, having lived for 12 frickin' years. Good old days when the concept of mainstream support actually meant something along those lines.

Massive difference between mobile platforms and full Windows platforms. The life of the devices running them for one.

mattm591 said,

Massive difference between mobile platforms and full Windows platforms. The life of the devices running them for one.

That and they update cycle is quicker, if they go by major updates then blue, which should be in holiday 2013 and once you update your phone then you're on the new support cycle which is another 18 months.

GP007 said,

That and they update cycle is quicker, if they go by major updates then blue, which should be in holiday 2013 and once you update your phone then you're on the new support cycle which is another 18 months.


Copy and paste from MS page that Neowin did not report:
"Microsoft will make updates available for the Operating System on your phone, including security updates, for a period of 18 months after the lifecycle start date. Distribution of the updates may be controlled by the mobile operator or the phone manufacturer from which you purchased your phone. Update availability will also vary by country, region, and hardware capabilities."
Lot of if in my book..... but let' see how it will unfold....

mattm591 said,

Massive difference between mobile platforms and full Windows platforms. The life of the devices running them for one.

Actually the differences are narrowing and I am curios to see when the actual model based on OEMs, and for some people carriers, being the ones determining if and what users receive will implode .

Fritzly said,

Copy and paste from MS page that Neowin did not report:
"Microsoft will make updates available for the Operating System on your phone, including security updates, for a period of 18 months after the lifecycle start date. Distribution of the updates may be controlled by the mobile operator or the phone manufacturer from which you purchased your phone. Update availability will also vary by country, region, and hardware capabilities."
Lot of if in my book..... but let' see how it will unfold....

The part about when you get the updates aside the first part of their statement matches with what I said. They say that you get 18 months of support for the OS on your phone and that it starts when that OS version goes out. In the end it means that when the release WP8.5 and you update to it that you are on the new 18 month cycle. For those who are still not on it for whatever reason go with the current July 2014 date.

GP007 said,

The part about when you get the updates aside the first part of their statement matches with what I said. They say that you get 18 months of support for the OS on your phone and that it starts when that OS version goes out. In the end it means that when the release WP8.5 and you update to it that you are on the new 18 month cycle. For those who are still not on it for whatever reason go with the current July 2014 date.

But I was not arguing about the fact that any update reset the support period; my concerns are about the updates release,to users subjective to: OEMs, carriers, hardware limitations, regions and countries.

That is exactly what I mean: mobile devices increasingly replace traditional computing. And will terminally so at one point, of that I have no doubt. Rather later than sooner, though, because their reliability, thus my confidence in them and the overall support is way worse and much more neglected than for their traditional counterparts EVEN THOUGH THEY'RE AN ORDER OF MAGNITUDE LESS COMPLEX DEVICES. *CAPSCAPS* *ahem*

primexx said,
They haven't even released 7.8 on my phone yet...

In a lot of cases, the issue is more with your provider of the phone rather then the manufacture or Microsoft themselves.

What phone do you have?
There are a few ticks you can do to ensure it gets pushed to your phone. My LG Optimus 7, that LG said wouldn't get the 7.8 update.. yeah I've got it on my phone and it works well. I even got the latest update (8862.144) this morning.

[quote=sagum said,]
In a lot of cases, the issue is more with your provider of the phone rather then the manufacture or Microsoft themselves.[quote]

When they announced 7.8, they promised the update would go to ALL existing Windows phones, and that they were going to bypass the manufacturers and carriers to get it out.

So.... fail.

primexx said,
They haven't even released 7.8 on my phone yet...

From what I've seen on my Nokia Lumia 900 you're not missing out on much.