Microsoft: Windows 8 received a billion hours of feedback

Microsoft sent out invites to members of the media on Thursday announcing a pre-launch event in New York City on October 25th for both Windows 8 and the Windows RT version of its Surface tablet. In a new post on the official Windows blog, Microsoft announced it will also have a live stream of the event for people who won't be able to attend.

The blog post also mentions some interesting, if very vague, statistics about the pre-launch interest in Windows 8. It states:

Across all the milestones we’ve announced for this reimagined version of the world’s best-selling operating system – Windows 8 is the most widely used and tested pre-release product we’ve ever delivered. Across every audience, Windows 8 has been downloaded and used by more people than Windows 7 during the same period. A billion hours of feedback telemetry has been collected from all our pre-releases combined.

Microsoft didn't offer any specific numbers on the downloads and users of Windows 8 for its pre-launch period. Microsoft released the first pre-release version of Windows 8, the Developer Preview, in September 2011. It launched the Consumer Preview in late February 2011 and launched the Release Preview in late May.

Research firm Net Applications, in their latest update on PC operating system market share, said their statistics showed that .33 percent of PC owners were using Windows 8. That compared to 1.64 percent of PC owners who used a pre-release version of Windows 7 a month before it officially launched in 2009.

Source: Official Windows blog | Image via Microsoft

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With Windows 8, I feel Microsoft had to try something different than they did in the past years, and while the New Modern Style may not please everyone, some people will like it, and enjoy Windows 8, as in Windows 9 I'm Sure The Modern style will still be there. So What i feel like is just get used to it, and Enjoy Windows 8 progams, and such.

M$ needs to own up to this and make a public response..
Windows 8 is the shot heard around the world and responses have come out
from people across the web from average users to famous software / game makers.
There is a large *enough amount of people ANGRY about M$ butchering the product we have for years stood behind and supported and we deserve to be treated with respect not swept under the rug and forgotten. Too many of us have provided support for MS and not to mention lined their pockets with money only to be abandoned.

M$ i am disgusted with the way you have handled the backlash against your new operating system far more than I am about the operating system itself.
You have effectively turned your back on a ton of people on purpose and don't have the class to even address the matter. You will find out the hard way this is not how to do business. Keep thinking your the big shot with all the power and see how well that pans out for you .. i will laugh when you are Qaddafi'ed

A billion hours of user feedback led to an almost static UI between the beta releases and the RTM (@#*RU*#$JFRIJ#F# I just had a stroke. MS you can take windows 8 and stick it you know where. I actually need to get real work done on my PC not buy and download some stupid apps that can easily be emulated by some free website. Apple is not doing better than you because they make better products, they simply have a religious following that has been clearly exposed by the uptake of the seriously outdated iPhone 5.

Maybe if I stated the obvious we will get less start menu comments ?

Get ready,

People do NOT like windows 8 for more than the start menu alone.

So posting comments that if the start menu is put back
is gonna fix everything is simply ridiculous

anyone that wants access to the start menu, just create a shortcut to
C:\ProgramData\Microsoft\Windows\Start Menu
you can access all of your programs through file explorer.
or download one of the alternatives.

warwagon said,
So much good that did it.

a.k.a Windows 8 received a billion hours of "Wasted" feeback.

Seems to have served its' purpose, I'm enjoying Windows 8. Pinned all my main apps to the start menu, along with several metro apps I use including ones that display useful live tiles, and unpinned everything else. I can open everything I need and get most information I need from my system very efficiently. Otherwise, system is fast and reliable.

J_R_G said,

Seems to have served its' purpose, I'm enjoying Windows 8. Pinned all my main apps to the start menu, along with several metro apps I use including ones that display useful live tiles, and unpinned everything else. I can open everything I need and get most information I need from my system very efficiently. Otherwise, system is fast and reliable.

Sure..
and some people enjoy getting tattoo's on their face whats your point ?

deadonthefloor said,
Wow some of the comments on this post are extremely foolish.
Telemetry <> user whining.

Dismissing valuable user feedback as "user whining" is the only foolishness here.
Telemetry is open to "interpretation", i.e. hearing what you want to hear.
User opinion, on the other hand, is much less ambiguous. But MS didn't want to listen.

gb8080 said,

User opinion, on the other hand, is much less ambiguous.

User opinion is extremely ambiguous. Which users should I listen to (as there are always different conflicting opinions), are the opinions I'm getting representative or some special self-selecting set, what is the actual root of the problems they're having (often someone will describe a real problem, but the cause isn't what they think it is), etc.

deadonthefloor said,
Wow some of the comments on this post are extremely foolish.

Telemetry <> user whining.

Your post makes absolutely no sense what so ever and what the hell this crap: <> ? If you're going to say not equals then it would be this =! =/=

Btw, telemetry has nothing to do with 'feedback from the end user' in terms of a user writing feedback but information given to Microsoft based on how the end user interacts with the computer and yes it would also include whether the person installs a third party 'menu' solution or how the end user interacts with the start page.

People are lazy, they don't tend to provide feedback to the designer when it works - instead they go to third party websites and post their appreciation.

When the company itself receives high feedback then its usually a sign that users feel they need to connect to the developers as a matter of urgency in order to stop something happening.

Im wondering how many people asked MS to improve upon the greatness of 7 instead of going for the one size fits all approach for traditional desktops and new platforms.

Pygmy_Hippo said,
Most of it Angry Nerds shouting "MOAR START BUTTON!!!""

heck I could care less about the start button if I just had a darn applications menu that didn't force me into metro to get to it, or take up the entire screen

neufuse said,

heck I could care less about the start button if I just had a darn applications menu that didn't force me into metro to get to it, or take up the entire screen

Place all your frequently used application icons on the desktop. Unless you're one of those strange people that likes zero stuff on the desktop and to "start>programs>run this program" everything.

laserfloyd said,

Place all your frequently used application icons on the desktop. Unless you're one of those strange people that likes zero stuff on the desktop and to "start>programs>run this program" everything.

I didn't know being organized was "strange"? I have a whole 5 icons on my desktop... I like my computer, network, documents, recycle, etc on there, hate other clutter.. and I am not going to pin 25 programs to my taskbar... yes that is on average how many I use in a day

neufuse said,

heck I could care less about the start button if I just had a darn applications menu that didn't force me into metro to get to it, or take up the entire screen

smh

Pygmy_Hippo said,
Most of it Angry Nerds shouting "MOAR START BUTTON!!!""

most frequent response to win 8 sucks lol

the only people whining about the start button is people like you.

the comment shows you don't listen to people who complain..
about the same as saying anyone that doesn't like it didn't use it.

the bottom line is ALL you people are full of it period.
because i, as well as others have EVERY right to say I don't like it
and NONE of you have any shred of ground to stand on when you say we're wrong.

The massive amount of changes that are complained about are done for all the wrong reasons and poorly done at that.

I wish I was a major car manufacturer in the USA what I would do is
change ALL vehicles on the road to right hand side driving for "re-imagined"
revolutionary advancement and since I'm going with the analogy lets say that equals the start menu, so hmmm what should i change on cars to balance out the analogy for all the other things that are changed on windows 8 (needlessly) ???

I'm sorry but you fanboys are hilarious lol
Windows 8 sucks ..get over it !

CJEric said,

Wonder what that game would look like

LOL, thought it was just me thinking along those lines when I wrote it! I envisaged a geek being hurled towards a server cluster (linux, obviously!!)

I am Not PCyr said,

most frequent response to win 8 sucks lol

the only people whining about the start button is people like you.

the comment shows you don't listen to people who complain..
about the same as saying anyone that doesn't like it didn't use it.

the bottom line is ALL you people are full of it period.
because i, as well as others have EVERY right to say I don't like it
and NONE of you have any shred of ground to stand on when you say we're wrong.

The massive amount of changes that are complained about are done for all the wrong reasons and poorly done at that.

I wish I was a major car manufacturer in the USA what I would do is
change ALL vehicles on the road to right hand side driving for "re-imagined"
revolutionary advancement and since I'm going with the analogy lets say that equals the start menu, so hmmm what should i change on cars to balance out the analogy for all the other things that are changed on windows 8 (needlessly) ???

I'm sorry but you fanboys are hilarious lol
Windows 8 sucks ..get over it !

WOW your still hurting lol

not in the least I'm enjoying working with windows 7
there NOTHING i would change on it really (nothing major anyway)
just sad because i've been a loving fan of M$ products for a long time
and i feel completely ignored and almost betrayed by M$ with the win 8 release.
to make matters worse we have cheerleaders spreading disinformation about windows 8 and all of this boils down to perspective just like your reply..
more crap with no substance to it..
have some constructive commentary ? by all means lets hear it.

you know i am more than capable of being one of the kool kids on teh interwebz who can make one line snotty quip's / replies
you know something like "ROFL someo3nez butt-hurt ha ha ha"

I am Not PCyr said,
not in the least I'm enjoying working with windows 7
there NOTHING i would change on it really (nothing major anyway)
just sad because i've been a loving fan of M$ products for a long time
and i feel completely ignored and almost betrayed by M$ with the win 8 release.
to make matters worse we have cheerleaders spreading disinformation about windows 8 and all of this boils down to perspective just like your reply..
more crap with no substance to it..
have some constructive commentary ? by all means lets hear it.

you know i am more than capable of being one of the kool kids on teh interwebz who can make one line snotty quip's / replies
you know something like "ROFL someo3nez butt-hurt ha ha ha"

Well the way you word your comments suggest otherwise, ie calling Microsoft "M$", no wonder they are ignoring you, I too prefer Windows 7 but I like the direction they are heading with Windows 8, I haven't seen any "disinformation" regarding the OS, Windows 8 can and has been hacked in exactly the same way Windows 7 has.

"Research firm Net Applications, in their latest update on PC operating system market share, said their statistics showed that .33 percent of PC owners were using Windows 8. That compared to 1.64 percent of PC owners who used a pre-release version of Windows 7 a month before it officially launched in 2009."

is it really that hard to understand that percentage without the represented user numbers simply meaningless?

MsftGaurav said,
LOL. But not even 1 millisecond of feedback was listened to.

hopefully for windows 9 they are going to listen. as for me except for a tablet I will skip windows 8

MsftGaurav said,
LOL. But not even 1 millisecond of feedback was listened to.

Came here to post the same thing, beat me to it! They have the data but its not be used well. I been using windows 8 for a while and its just not ready. It stable for me I am running it on the retina macbook with the DPI on 200%.

I have also gotten used to everything but the metro apps are just not good and its so forceful. This is not what PC desktop users want period, this is for for good for tablets but terrible for desktop.

It is usable though I just avoid hit my start button for any reason if possible.

S3P€hR said,

hopefully for windows 9 they are going to listen. as for me except for a tablet I will skip windows 8

Except for a tablet????? Then I guess your not skipping Win8.

Stop posting BS statistics, just because the installed base percentage was smaller doesn't mean that the there were fewer people using it. You guys need to look up how percentages work.

siah1214 said,
Stop posting BS statistics, just because the installed base percentage was smaller doesn't mean that the there were fewer people using it. You guys need to look up how percentages work.

For argument's sake;

1000 PCs sample size with a Win8 pre-release usage rate of .33% is 3.3 PCs with Win8 installed before it's official release.

1000 PCs sample size with a Win7 pre-release usage rate of 1.64% is 16.4 PCs with Win7 installed before it's official release.

So you want to argue that in 2 years time, we've more than quintupled the amount of desktop, laptops, netbooks, etc that people use? (5 x 3.3 = 16.5)

OR

So you want to argue that in two years time that over half of all the desktops, laptops, netbooks, ultrabooks, etc have been discarded?

500 PCs sample size with a Win8 pre-release usage rate of .33% is 16.5 PCs with Win8 installed before it's official release.

Jose_49 said,

It is true that there are more PCs now than then, but the value shouldn't be so far fetched:
http://news.softpedia.com/news...than-Windows-7-296141.shtml

But again the numbers without a context makes the numbers meaningless - the interest was high for Windows 7 because of Windows Vista but in the case of Windows 8 it doesn't show that Windows 8 sucks but that people are very happy with Windows 7 and the urgency to upgrade isn't there.