Microsoft has now confirmed that the problems with the Windows 8.1 RT update that caused the company to pull the download from the Windows Store two days after its launch are only affecting owners of Surface RT devices, and even the number of those tablets that have encountered installation problems are tiny.
In a statement sent to ZDNet, Microsoft stated that "only less than 1 out of every 1,000 ( or less than 0.1%) Surface RT customers who have installed Windows RT 8.1 have been impacted." As we reported earlier today, Microsoft has now released a Surface RT Recovery Image. along with instructions to download and install the image on Surface RT tablets that have been affected by the Windows RT 8.1 installation problems.
Microsoft has not offered any information on what happened to cause these software update problems, and it has yet to announce when the Windows RT 8.1 update will return to the Windows Store, stating, only "we apologize for any inconvenience." While the problem may only affect a few Surface RT owners, the fact that the update has been pulled from the store means that other products that use Windows RT, such as the Dell XPS 10 and Lenovo Yoga 11, are currently unable to install the long awaited changes and improvements for the OS.